Ordered several items from Simply Scuba now and every time they have delivered quickly. Many of thr items they have video's for so you can check out the items before you buy. They allow reviews from other customers on what they have bought so you can see if an item is as good as the manufacturer claims etc. They have a help section with some great advice for both novice and pro alike. All in all a great shop with competative prices too.
Ordered my first Dive Computer. After a lot of shopping around I found that they offered the best price for the unit that I had my eye on. Also had a small time frame within which I needed the unit by before traveling, and I managed to receive my unit the very next day after purchase. Great service, would highly recommend it and would definitely come back to Simply Scuba for future purchases.
I needed a bit of help as I live in France, but needed urgent shopping to the UK. I rang simply, and they made it.. Well. . Simple. 5 minutes and I was done, then email progression updates until my kit turned up.. exactly as I ordered it. Dunno what now you can ask of a vendor....
I am a new diver and when it comes to buying equipment I was a big scared as I was unsure what to buy for the first time, simply scuba took that away the vast rage of the store is excellent and with all the information you need to help you buy what you need as well as videos to fully get to grips with the gear.
I have purchased all my equipment though the web site with exception of my BCD which I called the sales team who are equally are amazing and very helpful.
Some people might be unsure in buying equipment online but simply squba can't do enough to make every transaction a pleasure.
Being at the London dive show this year only to find and not surprising they got dive retailer of the year 2014 (5th year running)
A couple of days before our recent holiday my husband found he had lost his prescription mask. I phoned simply scuba who were extremely helpful on the phone. I ordered a new prescription mask on a Thursday morning knowing that I had to go to Gatwick on the Friday afternoon. My mask arrived just after lunch on the Friday and saved our holiday. I highly recommend this company.
I'd ordered the wrong side for a gift and lost the original receipt and deleted the order E mail. The company were extremely helpful in organizing a return and re reimbursed me immediately on receipt. I will certainly deal with them again
Found the web site easy to uses Found what I wanted orderd it paid for next day delivery great services When I throughout I had orderd thr wrong size I rang and the customer care team were very helpful will uses again and recomend to friends
I received excellent advice on the items I wished to purchase. Items i purchased were delivered quickly I needed to return one item for a bigger size this part of the transaction went equally trouble free. From ordering to delivery to return and re-delivery was equally efficiently carried. I would certainly recommend Simply Scuba to any one
Simply Scuba tick all the boxes from - reviewing your purchase through on line videos illustrating the product to - a hassle free return of product. I purchased a set of fins that were too big, I received them on a Tuesday, returned them the following day through a collection service arranged by Simply Scuba at my local convenience store ( at no cost to me) and received the replacement on Friday. Excellent service and great people to deal with.