I have used simply scuba several times, the service they provide is what every company should be aiming for. They provide YouTube videos of virtually all their products, with good discriptions and a competitive price, even standard delivery postage arrives rapidly. Cannot fault them.
Having waited 3 days for my next day delivery from Watersports Warehouse and subsequently cancelling, a colleague suggested I try simply scuba. A quick call, sound advice and a delivery in less than 24 hours. Okay a bit more expensive but you get what you pay for ! Can't say fairer than that - Great company to deal with!
I've been looking for scuba flippers/fins for size UK14 feet with no luck. I mailed this company who sent me a link to one of their products which I looked at & was happy to pirchase. I went through the order process which was very simple, received email confirmation of dispatch & delivery tome & they arrived the following afternoon as predicted & as described. Very happy & looking forward to trying them out in the warm waters of the Med!
I have started scuba diving and purchased a few things from here now and everything has been perfect, postage is fast even to n.ireland customer service has been spot on they are very helpful, I will be using again and I can honestly say to buy from here
after buying a dive watch, I had no trouble with the delivery but found that on arrival the watch was faulty I emailed the customer service team who called me to sort the problem the next day. ok so far, I was told that they would email a returns label which they did, no for the disappointing bit, I was told that when the watched arrived they would check it and if they could not find anything wrong with it I would have to pay a charge, if they found that I was indeed correct and the watch was faulty they would return it to the manufacturer for repair, my disappointment is in the fact that I had bought a new watch at over £100 and was faced with getting a repaired watch back and the fact that the watch would be away for a period of time that they could not disclose. The returns form had a place for me to sign to say that I was liable for the costs on returning a watch that was sent to me not fit for purpose I did not sign this and they refunded my money. Not a great transaction, I feel you missed an opportunity to correct a minor problem
I bought Oceanic GEO2 to use as freediving computer with additional scuba functions. Simpli Scuba sent it stright away and I recived the item after 2 days only!!! I am truely satisfied with the serevice and can recomend this store to anyone who is looking for srofessionals!!!!