Simply Scuba reviews

Simply Scuba reviews

Excellent
9.5
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Reviews

About

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Review by confirmed purchaser

Very good service

I have purchased several things form simply scuba they have all been delivered on time.
If I have any after sale question the staff have all ways been very helpful
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Review by confirmed purchaser

Just a brilliant company to buy from and deal with.

Excellent company. Really easy to use their website and the kit arrived really quickly. I was informed of progress and kept up to date with delivery status.
Fantastic.
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Review by confirmed purchaser

Good, honest, reliable service, that's why I repeatedly use simply scuba

I have used simply scuba several times, the service they provide is what every company should be aiming for. They provide YouTube videos of virtually all their products, with good discriptions and a competitive price, even standard delivery postage arrives rapidly. Cannot fault them.
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Review by confirmed purchaser

excellent choice of masks

ordering process easy and delivery was efficient
good value for money
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Review by confirmed purchaser

EXCELLENT

Great items speedy delivery!!
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Review by confirmed purchaser

great service, prompt delivery

Have bought from Simply Scuba before and am always impressed with service, quick delivery and no fuss returns
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TOP OF THE TAPLE

Having waited 3 days for my next day delivery from Watersports Warehouse and subsequently cancelling, a colleague suggested I try simply scuba. A quick call, sound advice and a delivery in less than 24 hours. Okay a bit more expensive but you get what you pay for ! Can't say fairer than that - Great company to deal with!
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Review by confirmed purchaser

Brilliant.

Great fast shipping. Very easy returns and super fast refund when required. Just no fuss at all, well done!
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Review by confirmed purchaser

Really helpful and friendly staff

The warehouse manager - Andy Baker - was just so helpful.
Delivery arrived on the date promised.
Would happily recommend.
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Review by confirmed purchaser

great service & value

ordered 3 items, dispatched and delivered next day, great service, great value would definitely use again
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Review by confirmed purchaser

The endless stream of emails demanding a review really gets up your nose

I bought something. It came. It wasn't there fault it was late/
Simply Scuba

Reply from Simply Scuba

We are very sorry to hear that the review invites have caused some frustrations with our customer. The system should only send an invite to leave a review after approx. 5 working days when we would deem that the goods have arrived with our customer. We do apologise for the inconvenience caused and will look into why it appears that the reviews are repeatedly sent.
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Review by confirmed purchaser

I made an enquiry, they linked me to a product, I ordered it & received it next day - simple as that!

I've been looking for scuba flippers/fins for size UK14 feet with no luck. I mailed this company who sent me a link to one of their products which I looked at & was happy to pirchase. I went through the order process which was very simple, received email confirmation of dispatch & delivery tome & they arrived the following afternoon as predicted & as described. Very happy & looking forward to trying them out in the warm waters of the Med!
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Review by confirmed purchaser

Great all round service

Very informative website with useful video demos- excellent turnaround of order and exceptionally quick and convenient delivery
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Review by confirmed purchaser

fast delivery good price what more can you want

I have started scuba diving and purchased a few things from here now and everything has been perfect, postage is fast even to n.ireland customer service has been spot on they are very helpful, I will be using again and I can honestly say to buy from here
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Review by confirmed purchaser

Fast and reliable service

Easy to use fast and reliable service at great prices.
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Review by confirmed purchaser

Great service

Great from ordering to receiveing
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Review by confirmed purchaser

Excellent prompt service

The online process was simple and quick, with the delivery of my order within a few days , exactly as ordered.
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Review by confirmed purchaser

Quick delivery and so far so good

The snorkelling set arrived quickly but I have not used the product yet as I go on holiday shortly. But the quality looks good so hopefully they will be ok
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Review by confirmed purchaser

disapointed

after buying a dive watch, I had no trouble with the delivery but found that on arrival the watch was faulty I emailed the customer service team who called me to sort the problem the next day. ok so far, I was told that they would email a returns label which they did, no for the disappointing bit, I was told that when the watched arrived they would check it and if they could not find anything wrong with it I would have to pay a charge, if they found that I was indeed correct and the watch was faulty they would return it to the manufacturer for repair, my disappointment is in the fact that I had bought a new watch at over £100 and was faced with getting a repaired watch back and the fact that the watch would be away for a period of time that they could not disclose. The returns form had a place for me to sign to say that I was liable for the costs on returning a watch that was sent to me not fit for purpose I did not sign this and they refunded my money. Not a great transaction, I feel you missed an opportunity to correct a minor problem
Simply Scuba

Reply from Simply Scuba

We do apologise that the customer found the procedure for resolving the matter to not have met with his expectations. Our team explained directly with the customer of how a procedure for an alleged faulty item is carried out, in that we have to obtain the product back assess, and then send off to the manufacturer for their own extensive tests and assessment. Under warranty manufacturer's/suppliers can look to either repair/replace or refund an item. If the fault is found to be one covered by warranty then there are no charges to the customer for any labour/repairs which may need to be undertaken.
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Review by confirmed purchaser

Superb quality of the product with low price!!!

I bought Oceanic GEO2 to use as freediving computer with additional scuba functions. Simpli Scuba sent it stright away and I recived the item after 2 days only!!! I am truely satisfied with the serevice and can recomend this store to anyone who is looking for srofessionals!!!!

Simply Scuba Details

About this company

Visit Simply Scuba

Contact information

Call us on: 0844 567 7070
We live here: 5 Jubilee Way, Eurocentre, Faversham,
ME13 8GD Whitstable
United Kingdom

Category

Simply Scuba is ranked 5 out of 14 in the category

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