I received excellent advice on the items I wished to purchase. Items i purchased were delivered quickly I needed to return one item for a bigger size this part of the transaction went equally trouble free. From ordering to delivery to return and re-delivery was equally efficiently carried. I would certainly recommend Simply Scuba to any one
Simply Scuba tick all the boxes from - reviewing your purchase through on line videos illustrating the product to - a hassle free return of product. I purchased a set of fins that were too big, I received them on a Tuesday, returned them the following day through a collection service arranged by Simply Scuba at my local convenience store ( at no cost to me) and received the replacement on Friday. Excellent service and great people to deal with.
It's a pretty gods site, very easy to navigate and found exactly what I was looking for quickly. I was lucky enough to have some vouchers to spend and using them was simple and intuitive. I ordered an Apeks dive watch and it arrived swiftly and well protected. All in all a great shop and I will definitely use them again. I signed up for the mail shots and they regularly send through offers that I will be taking advantage of.
Purchased scuba equipment from simply scuba and had an issue while trying to purchase items, staff were very quick to get back to me and resolve the issue. Items were shipped and received quickly after order. Good quality items good prices.
Recently made another purchase from Simply Scuba. OK, it was only Dive Log book this time, but, as with previous purchases, it was dispatched and arrived almost before I had cahnce to think about it again. Fantastic, unbeatable service, as always. Keep up the good work!
I purchased online a pair of bungee straps for my Atomic split fins. It was easy and quick to place the order and two days later they arrived. I dived the first time with the new straps this weekend - excellent product and I am well pleased with bother the quality of service and the product as delivered.
I think they are a great company with a brilliant website. All products well advertised, many clever options to view and remember them including video footage.
Swift delivery and even on the telephone they are very helpful. Payment is easy and even when you return products they reimburse you no questions asked.
The reason why I don't give 5 stars is that having bought now for nearly a £1000 worth of scuba gear they are relentless in their postage charge. Whether I bought for £665 of equipment in one go or £49 they did charge their £2,99 for postage which I think is rather mean. I understand the postal charge with small amounts but when I spend nearly 700 pounds in one purchase they could have posted it for free as a sign of goodwill / appreciating my custom. I guess it is the way their website is set up....hence 4 stars.