Simply Scuba reviews

Simply Scuba reviews

Excellent
9.5
from 0 - 10
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Review by confirmed purchaser

excellent service

I received excellent advice on the items I wished to purchase. Items i purchased were delivered quickly I needed to return one item for a bigger size this part of the transaction went equally trouble free. From ordering to delivery to return and re-delivery was equally efficiently carried. I would certainly recommend Simply Scuba to any one
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Review by confirmed purchaser

Comprehensive range of products backed by an excellent after sales service

Simply Scuba tick all the boxes from - reviewing your purchase through on line videos illustrating the product to - a hassle free return of product. I purchased a set of fins that were too big, I received them on a Tuesday, returned them the following day through a collection service arranged by Simply Scuba at my local convenience store ( at no cost to me) and received the replacement on Friday. Excellent service and great people to deal with.
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Review by confirmed purchaser

Simply the best!

As always top quality products and a fast delivery.
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Review by confirmed purchaser

Very Supportive in all my dealing with them

Hi this firm are extremely supportive to all questions you ask of them and very prompt in sending off the purchases I am well satisfied with all of my recent dealings with them try them and see
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Review by confirmed purchaser

Excellent and friendly

Ordered Prescription mask ,snorkel and fin bag.Telephoned for advice which was very friendly and helpful.
Goods arrived very promptly. Everything was fine. Would use again.
Thank you
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Review by confirmed purchaser

simple shopping at Simply Scuba

eccellent service as usual TUSA products top class
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Review by confirmed purchaser

Great service, competitive prices

Brought a lot of scuba gear recently, equipment information was vast, prices were very competitive, and the service was fantastic.

Would definitely recommend!
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Review by confirmed purchaser

Great

Great service as always.
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Review by confirmed purchaser

Great service and speedy delivery

It's a pretty gods site, very easy to navigate and found exactly what I was looking for quickly. I was lucky enough to have some vouchers to spend and using them was simple and intuitive. I ordered an Apeks dive watch and it arrived swiftly and well protected. All in all a great shop and I will definitely use them again. I signed up for the mail shots and they regularly send through offers that I will be taking advantage of.
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Review by confirmed purchaser

excellent range of products with unrivaled knowledge and after care

purchased many items from SS and have always been treated very well and speaking to any staff member have been impressed with product knowledge and advice.
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Review by confirmed purchaser

Good prices, good range and prompt delivery

I needed a snorkelling vest and they had a good price and fast delivery.
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Review by confirmed purchaser

Excellent prompt service

The purchasing process was simple and the item arrived very prompty. I have not used the product yet so I am unable to comment on its suitability but it arrived as advertised.
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Review by confirmed purchaser

Simply Fantastic

Quick service
Great quality
Trust is key and I certainly do. This is my second order in the last month or so and I can highly recommend them.
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Review by confirmed purchaser

Keep your Regulators safe.

The Regulator Bags were bought as Christmas gifts for relatives. I really cant give
an opinion except to say that they were very pleased with bags, and I am sure they
will come in very useful.
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Review by confirmed purchaser

Helpful, fast and a great company to purchase from

Purchased scuba equipment from simply scuba and had an issue while trying to purchase items, staff were very quick to get back to me and resolve the issue. Items were shipped and received quickly after order. Good quality items good prices.
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Review by confirmed purchaser

Unbeatable

Recently made another purchase from Simply Scuba. OK, it was only Dive Log book this time, but, as with previous purchases, it was dispatched and arrived almost before I had cahnce to think about it again. Fantastic, unbeatable service, as always. Keep up the good work!
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Review by confirmed purchaser

Great service and choice

Always prompt with deliveries and a great choice of quality gear. The staff in store are friendly. Cant really ask for much more.
Of course, they could always be cheaper ;)
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Review by confirmed purchaser

Prompt service and product delivery

I purchased online a pair of bungee straps for my Atomic split fins. It was easy and quick to place the order and two days later they arrived. I dived the first time with the new straps this weekend - excellent product and I am well pleased with bother the quality of service and the product as delivered.
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Nearly 5 stars......

I think they are a great company with a brilliant website. All products well advertised, many clever options to view and remember them including video footage.

Swift delivery and even on the telephone they are very helpful. Payment is easy and even when you return products they reimburse you no questions asked.

The reason why I don't give 5 stars is that having bought now for nearly a £1000 worth of scuba gear they are relentless in their postage charge. Whether I bought for £665 of equipment in one go or £49 they did charge their £2,99 for postage which I think is rather mean. I understand the postal charge with small amounts but when I spend nearly 700 pounds in one purchase they could have posted it for free as a sign of goodwill / appreciating my custom. I guess it is the way their website is set up....hence 4 stars.
Simply Scuba

Reply from Simply Scuba

We are very sorry to hear that customer was disappointed that they had to pay a postage cost for a high value order. We do take on board the customer's point of view regarding this matter, however we are charged accordingly to ship the goods to the customer's destination by our courier's but we always aim to keep those costs as competitive as possible, as the postage cost remains the same for all items included in an order and is not per item.
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Review by confirmed purchaser

Great experience, would definitely buy from again.

Would definitely buy from again

Simply Scuba Details

About this company

Visit Simply Scuba

Contact information

Call us on: 0844 567 7070
We live here: 5 Jubilee Way, Eurocentre, Faversham,
ME13 8GD Whitstable
United Kingdom

Category

Simply Scuba is ranked 5 out of 14 in the category

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