Delivery came in the expected timescale, they also txt me before sending with an expected delivery date and on said day, even txted me an hour or so before with the driver's name an estimated time of arrival and an option to deliver on a different date instead. Would definitely order from them again were i in the business of ordering £90 shoes on a regular basis...
The website was great, delivery next day but unfortunately the items did not fit and had to be returned. I was disappointed to find that I had to pay for return postage.
Ordered some running clothing early in the morning and it arrived the next day. Top quality gear delivered at top speed. Great customer service and as a new customer I was impressed would definately use agin.
Good fast and efficient from start to end. Having said that nothing has gone wrong as yet: I find that you get to see what makes a good company into a great one, when you see how they put things right, when they go wrong, for whatever reason/s. Remembering that excuses only add to problems, excuses do not solve them. So, at the moment, this company is good, but everyone makes mistakes eventually; it's how these are dealt with that will show the real ethics of a company.
I was very pleased to find that the product I wanted was on your site. It wasn't in stock when I looked initially so I signed up for a notification, which I found very helpful. The product arrived within two days of my ordering it (late in the afternoon) and I am very happy with it.
"talk about quick delivery; I placed my order on Wed 15th February, it was posted the same day and delivered Thurs 16th!" I shall definitely be ordering from them again .....
Thank you Simply Sweat team :-).
Fantastic Website with lots of popular products at very competitive prices. Delivery is fast and well packaged. Been a godsend for my running gear
The team at the end of the phone really know their products well. They are always willing to help. The product mix is great, and well priced. The delivery service is fast and efficient. If you have any issues with sizes etc they are extremely helpful.
I was delighted that my capris arrived within 24 hours of me ordering them.
I wore them that day to the gym and they were well admired and most of all really comfortable and smart!
I'll be back for more soon.
The service I received was good from start to finish. The telephone sales was excellent.
Sizing of the items misleading though. Extra Large I thought was an 18 / 20. No it is a 16 /18 so buyers beware.
The capris are fine but the tops are far too tight.
No complaints about the order process, but I did find a lower price (with free delivery) shortly after placing the order. One of those things I expect. The pilates mat is great but has a very strong petrochemical aroma! Needs a good blast of Febreeze...
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