The goods arrived quickly and were extremely good value.
The delivery service was excellent, I ordered the boots on Sunday and they arrived the following Wednesday. I even received a text msg on Wed morning that the delivery was on its way which made it easier for me to be at home on time to receive the parcel.
The boots are a present for my boyfriend who tried them on straight away and was very happy with the quality of the boots. The price of them was very good as well compared to other places of purchase. Overall, very happy with the service and the item.
Although everything seemed to be OK with my order placed on a Wednesday, I hadn't had any notification of dispatch, so e-mailed on Sunday to check. No reply!!
On Tuesday I still hadn't heard so tried to ring sales team, got an answer machine and left message.... No Reply!! Rang again and finally got through only to be told that both items I wanted were Out Of Stock!!
Cancelled order and got items elsewhere.
Item arrived the next day.
There was no delivery charge as the item was over £35 but I wanted to upgrade the item but was told I would have to pay £15 to return it.
Most companies offer free returns so it pays to read the returns policy!
I have recently discovered a new on-line site that i would recommend to anyone,i made my first order with them, i bought 3 x Cardigans in large for my Son but when i received them they were to big. So i had to send them back it was so easy and i spoke with a very nice lady who told me exactly what to do to send them back.I then ordered the same again in the right size this time hopefully, i have today received an email to say that they have received the wrong size one's back and they will be sending the other one's very soon. But i am sure that if they where wrong again it would not be any trouble to them,can't wait to order some more items.Thank you Singer Outdoors ;Regards Paul & Kareen
I was looking for some specific replacement accessories for some camping equipment. Singers was the cheapest by a long way and had lots of stock. Whilst browsing I noticed another item I had been looking for for some time and bought that too
I purchased a similar shirt from singers and a company called Mole Valley who both specialise in padded fleece wear amongst other things. The two experiences could not have been more chalk and cheese. Put it this way, I will never be using Mole Valley again, and cannot speak highly enough of Singers Outdoors for standard of service, quality of goods, and efficiency with delivery.
i wanted to return an item and it cost me £8 non refundable by singersoutdoors.
would not order again check how much it will cost you before you buy.
i ordered a jacket when it arrived it did not fit i was told "it is not our fault you changed your mind"which was not the case,very rude,lack of customer care
Tis was a bulk buy so they didn't have all the sizes in stock. However, I didn't have too long to wait for the whole order to be despatched. AND they kept me informed of what the situation was. Good site.
One successful delivery on time; another a little strange. I was waiting for my parcel and it arrived late evening on the appointed day correctly addressed. On opening the contents were something completely different meant for a purchaser in another county (not country!). Fortunately the invoice contained the purchasers details, I rang and established my items had been misdirected to him. An e-mail from Theo Singer suggested he e-mail a label to be printed out, affixed to the parcel and delivered to a Hermes agent. The other purchaser to do the same. This all worked well and was a sensible solution. However I didn't expect when I made the purchase that I would be making phone calls, printing out labels using my ink and schlepping the parcel to an agent using my vehicle. Still all is well that ends well.
Saw just what I was looking for at an excellent price, but web site did not make it clear that delivery to Scottish Islands would not be included .And then somewhat expensive .Try using standard second class Royal Mail .Quicker and cheaper.
My boots were delivered two working days after order in a nice sturdy box. Couldn't be happier!
User friendly website, competitive pricing and hassle free checkout
Size perfect and a lovely cosy jacket for winter!
Love the longer length of the Arctic Storm Rosie
order arrived promptly ( much to my surprise as when I saw Yodel was the carrier I was worried!!, having had several BAD experiences with them)
Will certainly use again
excellent serice provided, friendly helpful staff to deal with my needs.
items puchased arrived on time and are exactly what i ordered brillant.
i would recommend this company.
I ordered several items ladybird Wellingtons,ladybird cape and ladybird umbrella (with eyes) the wellingtons were out of stock, singers telephoned me immediately to let me know, then held my order until the missing item was restocked, they kept me informed, and even offered me another option but as I was in no rush to receive the order I chose to wait which was not very long. I am VERY pleased with my order and the support I got from singers, and my Grandaughter? well this is part of here christmas wish list so we'll have to wait but I am confident she will be delighted
I ordered my waterproof windproof coat on Sunday after looking everywhere for a reasonably priced raincoat. All I could find were those silly showerproof ones that are no good to man nor beast.......well, not if you have dogs to walk. On line I stumbled on to Singers. Lo and behold my coat has come! It's fabulous. I could probably have done with a
size smaller (this is an 18) but a) I hate things too tight and b) I will be able to wear woollies underneath when it is cold. The sleeves are about 6 inches too long but as I have short arms I am used to that and at least I know the ends of the sleeves on my jumpers will stay dry so I'm not going to alter them. It comes almost down to my ankles so no more wet trousers for me and to top it all, the hood doesn't need altering!!! All in all an excellent purchase. All I need now is some rain.............
Very good service, good price and excellent delivery time. Thank you very much oh and by the way, I have already recommended you to my friend.
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