I had ordered tickets on Skiddle, went to the venue and presented my card on which I'd bought the tickets. My name wasn't listed, they had no record of me and pretty much insinuated that I was lying. No suggestions were to given as to how to resolve the situation and they started calling the bouncers over! I was calm, rational and trying to find a solution - and was made to feel like a criminal. Luckily, I had my iPhone with me and was able to search for and locate my original email (to which the people on the door said 'How do we know it's your email?' - I found that offensive. Eventually, after showing the email, showing my card, showing that I was who I said was by presenting a business card too - I was let in with my friends.
I will never use Skiddle again, the whole thing was embarassing and it ruined my evening. The organisers of the event were unsympathetic and unhelpful, but the whole thing was caused by the system not showing my booking on their list on the door.
Rubbish all round.
oh what a night,,,,,, ramsbottom vevue]great to go back in time and listen to the animales[many times iv played house of the rising sun after 16 glasses of wine]and boy could i beat out that tune,rippin oilcloth didnt come close.thanks to skiddle the tickets were orderd and printed off within mins .im a 62 lady who still enjoys a good night out thanks to skiddle the tickets are just a click away ..xxx
I paid for tickets for Ramsbottom festival and unfortunately only skiddle seemed to be selling them. Not worth the booking fee!! Sent me lots of e-mails and none of the links worked including my ticket link and indeed the link to this page.!!!** Tried another computer in another network and that had the same fault so not a software fault. The apache thing kept coming up with resource not available for all links. Will not use them again and will be phoning/e-mailing them to give them a blast like only the legendary grumpy old man Andy Wilson can. Lukily I am computer savvy so I traced back purchase history for account and printed off tickets from there. It should not have been so hard so very unimpressed.
HOWEVER, very quick reply from [name removed] one of the directors of skiddle in response to my original review (1 star) above. It transpires that the fault is with the Talk Talk/Tiscali e-mail client. We have exchanged several e-mails and they are now putting a warning on for customers of the above e-mail clients and instructions as to how to proceed to download & print tickets when using these e-mail clients.
Sorry [name removed] and once again full marks on customer services (4 stars is usually as high as I go).
Absolutely fab website, Well informed, easy to use, A must have when planning a night out. Fantastic that Newcastle has you !!!
Going to Weyfest next weekend, just ordered our tickets from Norway, RapidScan is the way to go! No more counting days and "will the tickets be in our mailbox before we leave". Everything confirmed and ready in a matter of minutes. We like :)
The beauty of Skiddle is that it works!! Everything arrives as it should, the instructions are clear cut...click, click and your tickets are there!
The last tickets I booked, unfortunately I was unable to attend and had to phone the staff at Skiddle for help on what my friends should do (I had bought the tickets so my card was the one that needing presenting for entrance on the night). The guy I spoke to was really friendly, really helpful and sorted it out for me with no problems at all.
The only thing to make it even better would be a Skiddle app!! :-)
I can handle being ripped off with booking fees - who am I to judge how much companies charge for their service? But to have to pay to print my own ticket out!? Disappointed, thought that this was a trick used by fatcat companies like Ticketmaster.
Service overall i'd rate 4/5 as website didn't show that tickets were for sale for my event on the summary page, even though it did for all other nights at that venue (I had to call and check). Booking and payment was really easy but the SMS service is totally pointless. I know its only 10p, but it has no information about your event at all. Its just confirms my order ID. Totally pointless! For this reason I reduced my score to 3/5. Customer services were excellent though and quick to help with my problems.
Ok so imagine a place where every important event is on a calendar. Then imagine being able to buy a ticket to any of the events and that event being put on a personalised calendar. Well, thats what skiddle is and does. Plain and simple, skiddle.com is an amazing site and i will use it in the future. Excellent
good. apart from paying extra for speedy scan!!!!!
ticket price says 20 then even u printing it of costs money!!
no great. also not having a nioce ticket to keep as momento would be nice!
This has got best way to buy a ticket. Liking the way I can tell my Facebook friends what I have purchased and also ihave profile with yourselves amazing service and easy to use. BRILLIANT! x
I would like the option to print a ticket, rather than showing my bank card on the door. This way if I am unable to make it to the event and want to give my ticket to a friend, I can simply give my friend the ticket print-out, rather than having to give them my bank card.
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If you find the same tickets online at a lower price, let us know and we'll refund the difference. We aim to provide you with the best prices. Tickets must be the exact same type and delivery method and available to buy at the time of claim. Online orders only. Submit claims to email@example.com