Sky-Tours reviews

Sky-Tours reviews

Good
8.1
from 0 - 10
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Review by confirmed purchaser

Everything allright up to now!

I´ve just booked a flight using Sky-Tours and everything was ok. Before booking I asked a few things using the online service and it was great!! So, I hope I could fly without any problems!
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Review by confirmed purchaser

Es war ein unkomplizierter und problemloser Ablauf.

Wir waren in kurzer Zeit im Besitz der E-Ticket und aller nötigen Informationen. Gerne wieder.
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Service kann nicht direkt kontaktiert werden

Ich habe zum ersten mal mit SkyTours gebucht,
Ich versuche vergeblich mein Online Ticket aufzurufen, was aber auf Grund von Flugverschiebungen anscheinend nicht möglich ist. Auf der Service Hotline habe ich jetzt 10 Mal angerufen ohne, dass jemand antwortet.
Bei Delta habe ich gesehen, dass sich der Anschlussflug nach vorne verlegt wurde. Jetzt hätte ich in den USA 28 MInuten Zeit zum umsteigen. Ich bin viel Flieger und aus Erfahrung bezweifle ich, dass man dann noch den Anschlussflug erreichen kann.
Also irgendwie fühle ich mich gerade stehen gelassen. Wenn man gewisse Service Hotline Zeiten angibt, sollten diese auch dann besetzt sein.
Deshalb im Moment nur zwei Sterne.
Liebe Grüße
Sky-Tours

Reply from Sky-Tours

Hallo,

Danke für Ihren Kommentar.
Wir bedauern, dass wir telefonisch nicht erreichbar waren aber einer unserer Mitarbeiter des
Kundenservice hat sich bereits mit Ihnen in Verbindung gesetzt, um das Problem aus der
Welt zu schaffen.
Vielen Dank für Ihr Verständnis.

Wir wünschen einen guten Flug !
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Review by confirmed purchaser

Billiger als die Konkurrenz

Habe meinen Flug billiger als bei der Airline und bei anderen Anbieter gefunden. Die Verarbeitung war bisher anstandslos und schnell, aber nicht Realtime.
Sky-Tours

Reply from Sky-Tours

Hallo Herr Keller und danke fuer die 5 Sterne.
Wir haben einen guten Grund dass wir die Ausstellung der Tickets immer noch manuell machen. Wir wollen beste Qualitaet liefern und gehen deswegen auf Nummer sicher! Ein echter Reisespezialist ueberprueft nochmals die Onine Buchung und dann erst stellen wir das Ticket aus. Kundenzufriedenheit ist uns sehr wichtig und deshalb haben wir uns zu dieser Alternative entschlossen.
Nochmals vielen Dank!
mfg
Willy
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Review by confirmed purchaser

baggage allowance

Please there are no information concerning baggage alowance when we buy a flight airticket on your internet site

rasamoelina@yahoo.fr
Sky-Tours

Reply from Sky-Tours

Dear Mr. Rosamoelina,

thank you for rating us! Please note that one of our agents has already contacted you regarding your request.

Thank you!!

Best regards

Your Sky-tours customer service team
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Review by confirmed purchaser

einfach gut

einfach gut zu bedienen! kurz und schmerzlos!
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Review by confirmed purchaser

the best ..thanks a lot for the good service

this is the second time I buy ticekts from you. The service is quick and uncomplicated.
Thanks a lot..
Sky-Tours

Reply from Sky-Tours

Hello Celeste,
Thank you for sharing your feedback and for giving us 5 stars. We are happy to hear that it is the second time you book with us and even happier to see that you are pleased with our services again :)

Ps, Are you already following us in Facebook? if you need any travelling advise or you just want to say "hello", feel free to drop us a line in our page and we will be happy to help!
https://www.facebook.com/flyskytours

Best wishes from the Skytours team
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Review by confirmed purchaser

Easy to navigate, easy to book, and $500 cheaper than the competition

I recently booked a very complicated mutli-country flight through Sky-Tours.com. I had spent upwards of 5 hours trying to find tickets elsewhere that didn't gauge me or leave me stranded in an airport for half a day. Then I tried Sky-Tours, and immediately found a flight that will get me home 13 hours after I leave, for $500 less than the flights I found anywhere else!
Sky-Tours

Reply from Sky-Tours

Hello Ken,
Thank you for sharing your feedback and for giving us 5 stars :). We are happy to hear that we could help you with your multi-country travel arrangements and we wish you a great trip!

Ps, Are you already following us in Facebook? if you need any travelling advise or you just want to say "hello", feel free to drop us a line in our page and we will be happy to help!
https://www.facebook.com/flyskytours

Best wishes from the Skytours team
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Review by confirmed purchaser

sky-tours through great service and attention

my requests for information were met on time and that makes me happy
Sky-Tours

Reply from Sky-Tours

Hola Marjolie,
Thank you for sharing your feedback and for giving us 5 stars. We are happy if you are happy :).

Ps, Are you already following us in Facebook? if you need any travelling advise or you just want to say "hello", feel free to drop us a line in our page and we will be happy to help!
https://www.facebook.com/flyskytours

Best wishes from the Skytours team
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Review by confirmed purchaser

Erstaunlich schnell und zuverlässig! Auf jeden Fall Weiterempfehlung

Ich habe für meine Nichte einen Flug von Costa Rica in die Schweiz gebucht. Der Kauf war unkompliziert und hielt das Versprechen. Die Reservation erhielt ich innert sehr kurzer Zeit, das Ticket folgte innert ca. 14 Stunden. Ich habe Sky-Tours per Zufall entdeckt und bin mehr als positiv überrascht. Auch der Kundendienst antwortete prompt auf meine Frage. Der Flug wird erst in einem Monat stattfinden. Aber bis jetzt darf ich sagen, alles in allem SEHR empfehlenswert.
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Review by confirmed purchaser

CATASTROFICA

Compre via internet y pagué por tranferencia bancaria (La Caixa)desde Lima-Perú el viernes 4/4 y despues de llamadas sin contestación y e-mails he logrado que envien el ticket el 9/4. Pague 5 Euros por reserva de asiento en pasillo y no me han dado nada?. En resumen todo ha ido mal.Siento mucho la gestión hecha.
Sky-Tours

Reply from Sky-Tours

Hola Reynaldo,
Lamento mucho la negativa experiencia que has tenido con nosotros y te agradezco que la hayas compartido, solo así podemos mejorar nuestro servicio para asegurar que todos nuestros clientes están satisfechos. Si deseas proporcionarnos información mas detallada para que podamos investigar por qué no recibiste respuesta a tus llamadas y emails no dudes en enviarnos un email a customercare@sky-tours.com

Un cordial saludo,
El equipo de Sky-tours
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Review by confirmed purchaser

Very easy and clear to book the tickets.

Yesterday i bought a flight, it was the best price i found and it was very easy to reserve.
Sky-Tours

Reply from Sky-Tours

Hola Zulma,
Thank you for sharing your feedback and for giving us 5 stars :). We are happy to hear that you were very pleased with our service and we hope to see you around again soon.

Ps, Are you already following us in Facebook? if you need any travelling advise or you just want to say "hello", feel free to drop us a line in our page and we will be happy to help!
https://www.facebook.com/flyskytours

Best wishes from the Skytours team
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Review by confirmed purchaser

Muy facil e intuitivo

Es mi primera vez con esta pagina y me fue muy bien , gracias.
Sky-Tours

Reply from Sky-Tours

Hola Oscar,
Muchas gracias por compartir tu opinión y por darnos 4 estrellas. Nos alegra que hayas quedado satisfecho con nuestros servicios y esperamos verte de nuevo por aqui para tu proxima reserva.

Un saludo del equipo de Skytours
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Review by confirmed purchaser

your have the best prices on flies

i was searching in the web pages of the airlines, cheapest tikets for travel to cancun, but in sky tour i found it, much better. thanks
Sky-Tours

Reply from Sky-Tours

Hola Gustavo Adolfo,
Thank you for sharing your feedback and for giving us 5 stars :). We are delighted to hear that you were very happy with your first experience booking with Skytours and we hope to see you around again soon.

Ps, Are you already following us in Facebook? if you need any travelling advise or you just want to say "hello", feel free to drop us a line in our page and we will be happy to help!
https://www.facebook.com/flyskytours

Have a great time in Cancun!

Best wishes from the Skytours team
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Review by confirmed purchaser

opinion

I am sorry, but I did not get any flight. So I have to book again. Maybe it was my mistake, but anyway.

Have a good day.
Sky-Tours

Reply from Sky-Tours

Hello Pirkko,
Thanks for sharing your feedback with us. We are sorry to hear about your negative experience. We want to hear also from the negative experiences so we can work to improve the quality of our services. Since you do not give us much information it would be difficult to investigate where the problem was. If you wish to provide us with additional information please feel free to send us an email to customercare@sky-tours.com.

Best Regards from the Skytours team
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Review by confirmed purchaser

Sky-Tours excellence in service !

Our experience booking with Sky-Tours was excellant. Easy and clear point and click usuage of setting up our itenary and flight times. No hassel with paying for our tickets at check out time and our tickets arrived exactly as described and on time. It made our anticipated worry none to be had. Way to go Sky-Tours. We highly recommend using Sky-Tours as your next ticket buying site !
Sky-Tours

Reply from Sky-Tours

Hello Raymond,
Thank you for taking the time to share your feedback and for giving us 5 stars :). We are delighted to hear that we could help you with your travel arrangements in an easy and hassle-free way.

Ps, Are you already following us in Facebook? if you need any travelling advise or you just want to say "hello", feel free to drop us a line in our page and we will be happy to help!
https://www.facebook.com/flyskytours

Best wishes from the Skytours team
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Review by confirmed purchaser

A nice and easy reservation

A nice and easy reservation. Good price
Sky-Tours

Reply from Sky-Tours

Hello Juha,
Thanks you for your feedback and for giving us 5 stars :). We are happy we could help with your booking arrangements.

Ps, Are you already following us in Facebook? if you need any travelling advise or you just want to say "hello", feel free to drop us a line in our page and we will be happy to help!
https://www.facebook.com/flyskytours

Best wishes from the Skytours team
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Review by confirmed purchaser

It was my first time buying tickets with you and I licke it. Because was easy and fast and cheaper than other companies.

I was surching for the cheapes air line tickets I lock on caple web sides and by mestacke sow your company Sky-Tours and I find it cheaper and easy to Oder the ticket. Thank you
Sky-Tours

Reply from Sky-Tours

Hello Oscar,
Thank you for taking the time to share your feedback and for giving us 5 stars :). We are delighted to hear that you were very happy with your first experience booking with Skytours and we hope to see you around again soon.

Ps, Are you already following us in Facebook? if you need any travelling advise or you just want to say "hello", feel free to drop us a line in our page and we will be happy to help!
https://www.facebook.com/flyskytours

Best wishes from the Skytours team
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Review by confirmed purchaser

Sehr zu empfehlen.

Alles ist prima gelaufen. Sogar die nachträgliche Sitzplatz reservierung wurde prompt erledigt. Danke dafür.
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Good service

The sky tours booking page was more friendly and easy to understand thus, making my booking easier. And the 24/7 customer service support was great. Anytime you call, there was someone to talk to. Only they have no Toll Free so I had to pay much for the call since it was from Africa! But it was a nice experience after I sent them the bank transaction code they mailed my e-ticket! And hey, one Elisabeth, whom I talked to was so kind, patience and understanding. She's a good example of a trained client service attendant! Good work team! Will recommend alway. Cheers!
Sky-Tours

Reply from Sky-Tours

Hello Angel,
Thank you for sharing your positive feedback and for giving us 5 stars :). I have shared your nice comments with Elisabeth and she was very pleased. We love it when our customers are happy! We work hard to ensure that we offer the best service and we are always delighted to see that we have achieved our objective.

Ps, Are you already following us in Facebook? if you need any travelling advise or you just want to say "hello", feel free to drop us a line in our page and we will be happy to help!
https://www.facebook.com/flyskytours

Best wishes from the Skytours team

SkyTours Promises

We are always the cheapest!

If you find the exact same flight cheaper within 24hrs after booking - we reimburse you the difference plus $100.

No extra fees

We show the final price - always - no extra fees - whatsoever.

24/7 friendly Customer Support

We maintain Support Centers in the USA, Europe and the Philippines for worldwide friendly and competent multi language, around the clock Customer Assistance Service.

A Customer said:

The best was - I could see the price I pay from the very beginning - no Credit Card fees - no extras - so refreshing clear. I wanted to fly to Los Angeles but back from San Francisco. It was so simple, just changing the return city and I had the best price instantly - Sooo easy!

Visit Sky-Tours

Contact information

Call us on: 408-520-7912
We live here: United States, Europe,
Latin America, Asia
Andorra

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