Sir, the ticket has been issued on 5th February, 2 confirmation emails have been send to our email address given. Please go to our Web our web site, enter your booking number 4XF72U and your last name but as you entered a Title you have to enter the name like this DRROSENS........(name not fully entered for security reason) than you will see both your itinerary and e-ticket. The number of your e-ticket is 5122727395644.
We do not send paper tickets, all tickets are electronic tickets, available online!
I just wonder whom you called or send a message, there is no support request logged. We do not cut off people, we try to assist them as good we can, however if we don't receive the message we can't help. For further requests please contact us on: http://support.sky-tours.com but please enter your booking number for faster respons!
The Australian phone number is forwarded to our Customer Support Center in Manila and we receive calls out of Australia every day.
I am sorry that you felt left alone, but all is okay - just have a nice trip!