Sky-Tours reviewed by

1 Reviews

Review by confirmed purchaser
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trustpilot stars
Review by confirmed purchaser

Customer Service is Weak

Never answered the phone or responded to emails, you need to make it easier for people to get in contact with you.
    TrustScore 8.1 / 10
    1,323 Reviews

    Reply from Sky-Tours

    Dear Sir,
    I have seen you send us a message in regards to your experience with your Credit Card. We received 2 times a denial of authorization from you bank. I guess you than used another card which was successful and we issued the ticket about 10-12 hours ago.
    I hope that by now you have been able to get your e-ticket.

    If not, go to our web sites and log in with your booking number and last name to see both your booking and e-ticket.

    We do not have phone support or email support, but you rightly used our Customer Support Center as this is the best way for communication with us.
    Thank You for your business.
    kind regards

    Support Supervisor
    Comment (?)