Sky-Tours reviewed by

Toronto, US

1 Reviews

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PLEASE I NEED MY ETICKET ASAP....NOONE IS GETTING BACK TO ME

MY NAME IS OSAGIE I AM TRAVELING ON SUNDAY WHICH IS TOMORROW THE 24TH OF MARCH 2013, I HAVE NOT RECEIVED MY ETICKET BY EMAIL AND DELTA AIRLINE SAID THE FLIGHT HAS BEEN RESERVED BUT NOT BOOKED.I AM GOING TO LAGOS NIGERIA FROM BUFFALO NEW YORK FOR AN INTERVIEW WHICH IS ON TUESDAY, I NEED TO KNOW WHAT IS GOING ON AS NO ONE HAS GOTTEN BACK TO ME VIA THE SUPPORT CENTER EXCEPT SALLY MANAPAT(Ticket #907978 ) WHO REPLIED JUST ONCE,SHE PROMISED TO SEND MY ETICKET BUT NO NEWS FROM HER YET. I CAN BE REACHED ON +19546824243. I HAVE EVEN NOTIFIED MY BANK IN CANADA WHICH SAYS IF I DON'T GET MY TICKET BY TOMORROW MORNING I SHOULD NOTIFY THEM. i NEED URGENT RESPONSE FROM YOUR TICKETING DEPARTMENT AS I AM PANICKING AND WONDERING WHAT KIND OF CUSTOMER SERVICE KEEPS ITS CUSTOMERS WAITING WITHOUT NO ETICKET BARELY 24 HOURS TO THE FLIGHT.
    Sky-Tours
    TrustScore 8.1 / 10
    1,318 Reviews

    Reply from Sky-Tours

    Dear Sir,
    the Server you booked with is located in Canada, you fly from the USA and you pay with a Credit Card where the address given does not fit with the Credit Card/Bank address. This purchase has therefore flagged by the payment system and we needed further information from you which your provided yesterday at 9pm. We have forwarded this to the risk department and are awaiting authorization.

    This authorization we just received a few minutes ago. May I urge you next time you book don't give us the address where your temporarily live, we need the address where your Credit Card statement goes to.

    We have issued the ticket now - have a good trip

    kind regards

    Willy
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