Hi Willy tried calling again today, same thing and left a message. I did however receive a text on my mobile from someone by the name of 'janettesky' which I couldn't reply back to. I may as well ask my question here... I'm looking at booking the following flight on your website. 16 Aug 2013 Vienna to New York (via London) for $499AUD. I only need the London to New York section though, not the Vienna to London section. If I check in at London will this be ok? and I will forfeit the previous Vienna to London section. For some reason it works out much cheaper than trying to book a London to New York fare on your website. I look forward to your response. Thank you.