SKY reviewed by

Buffalo Grove, GB

3 Reviews

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

bunch of criminals

since the bad weather the uk has suffered recently i have been having trouble recieving a signal whilst watching sky tv so i contacted sky.the operator instructed me to try a few things which did initally work but after a short while the problem came back so i contacted sky about 20 mins after the 1st call.the operator said if i wanted an engineer to come and look at the prob it would cost £65.i refused and said that i wanted to cancel my sub he then put me through to cancellations.the operator who was named dean was very vocal and overpowering.i had to ask him to stop interupting me when i was talking.i pointed out to him that i had been a sky customer for 13yrs and did'nt see why i should pay £65 for an engineer when i pay sky over £40 a month.he then said he could drop the engineer price to £15.i asked him how could 1 operator quote £65 and another quote £15.he said because cancellations is the last stage of negotiation's with a customer.i think this practice stinks and sky should be ashamed of themselves by trying to rip off people.a lot of people would pay the first price their are quoted.where i live i cant recieve virgin so i'm stuck with sky but as soon virgin is available in my area i'm off.
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Ellen Kidd found this review useful
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