Reply from Skyscanner
[REPLY]
- Reviews (23)
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- Julian T. Pinder
- 1 Review
Prices not reliable
Very annoying app. You search for flights, and once you've found the one you're interested in, at the right price, you click to book it and it magically becomes a much higher price. Kind of like false advertising. And very annoying when looking to compare / book flights with other engines. They need to fix this problem pronto as it doesn't do the only thing it's meant to do: find flight prices.
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- Benoît Vincent
- Nancy, FR
- 8 Reviews
Not always reliable
Skyscanner can show you some good deals fast, but most of the time you'd better search for yourself on the actual sites of companies to see the whole options you have, especially when you have stopovers
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- Caterina Toniolo
- 1 Review
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- Andrew Jordan
- London, GB
- 1 Review
Very useful and saves going to all the airline sites
Have used it a lot and saved a considerable amount based on the variance in prices between airlines
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- Jose Atkins
- 4 Reviews
Handy for finding low cost flights
This search engine is pretty handy for finding low cost flights. I'd like to see a bit more flexibility with searching (maybe limiting the time on the layovers, for example), but overall it's a nice time-saver compared to checking every airline individually. Just be aware that the prices aren't always up-to-date.
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- Scott Henderson
- Edinburgh, GB
- 1 Review
I would always recommend
Skyscanner are not perfect and sometime the flight prices are wrong but in comparison to everyone else they are the best. It's really easy to book and I like the design in usability.
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- Joan Soares
- 4 Reviews
It's a search engine
It's a quit good search engine, unfortunately they don't check their prices by the hour, in consequence some prices are not live!! Which is a bit disappointing.It would be a great service if they had live prices :-)
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- Eseghir Sohyr
- 4 Reviews
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- Francisco Scaramenga
- 1 Review
Can't get any of the advertised prices
I am looking or flights to Canada.It shown as £450 per person, but when you actually select the flight, price has magically doubled.Same experience with other destinations.
Just a wate of time
- amir
- 1 Review
please remove qatar airways of your list
Re: Flight from Manchester to Phuket via Doha on 23/9/2012
E- ticket number 1572292115732
To whom it may concern,
I write further to your email of the 9/10/2012.
I would like to take this opportunity to inform you of the events that occurred on the 23 September 2012, whilst on board your plane, which ultimately lead to my arrest and detention.
For some time now I have used electronic cigarettes as an alternative to smoking. They are environmentally friendly and can even be used on planes, as I have been able to smoke it on several previous flights without causing any trouble. However, whilst on board your plane, I started smoking my electronic cigarette and was confronted by a member of your flight attendant team. I ceased smoking immediately upon their request and I asked if they had any evidence of the prohibition, I was curious as to the reason why, as the cigarettes are prohibited as they are deemed environmentally friendly. I was shown a magazine and a brochure but none of them mentioned anything about electronic cigarettes. I decided not to enquire about the matter any further until approximately an hour later, when the Head Attendant came back and asked for my boarding card and passport. When I enquired as to the reason why, he informed me I must pay $300.00 fine. In shock, as I complied with the original warning and ceased smoking, the flight attendant took my British passport and asked where I was originally from. I replied by informing him that I was originally from Iran, to which his attitude appeared to have changed for the worse and he took my passport off me.
When the flight attendant returned after half an hour, he informed me that I was going to be arrested and gave me no further explanation as to the reason why. When the plane landed I was held on board and the police arrived. I was mortified as I was treated like a criminal in front of other passengers on your plane. The Police questioned me, asking why I was smoking cigarettes on the plane. I informed them that I was not smoking real cigarettes but an electronic cigarette, and showed the device to him. He then asked me to show him how it is used and he appeared to be shocked as to the harmlessness of the device and went back to speak to the flight attendant. After five minutes he came back and told me he had to take me to the police station nonetheless. I explained that I only had an hour to catch my connection and that I would also like to lodge a complaint against the flight attendant (Mr. ….) for his poor attitude. I was then taken to an empty bus parked near the plane and after ten minutes of conversation with the flight attendant, the police came back with a noticeably changed attitude and said: “I believe you are from Iran”, and asked if I spoke Arabic. I told him I only speak English and Persian (Farsi). He replied in a very rough tone and attitude, and I quote: “Here is Qatar, and this airline belongs to this country. Just forget about your complaint and I will take you back in the police car to catch your flight.”
The police put me inside a car together with a Qatar airline staff, who again assured me that I would catch my connecting flight on time. I was then taken inside the building where they stamped my passport. I then expected to be lead to my flight however, to my dismay and surprise they put me back into the police car and I was taken to the police station and later to a prison. I was not allowed to call anyone nor was I given the opportunity to have a solicitor or an interpreter present. No one spoke to me in English and everyone insisted that I speak Arabic, of which I had confirmed I am unable to speak. I spent the night in prison. The next morning they began to call the names of some of the inmates in the cells. I asked a cell mate, who understood English, why my name is not being called for the court. He asked the prison officer, who told him that the judges are on their three month holiday and they are short of judges and I may have to wait for fifteen days before I go to court, unless I pay £150 in bribe to be taken to court the same day. I agreed to pay the £150 and after half an hour I was taken to court.
At court I was fined roughly about £130 and was taken back to the police station. After an hour they gave my belongings back and again put me behind bars. When I enquired as to the reason why I was back in the prison, I was told I was not allowed back into the country and that they will organise the next flight for me and I will be taken to the airport in the police car. After approximately five or six hours, I was taken to the airport by two policemen who handed me to Qatar airways staff. I was then taken in transit. I enquired as to what time my flight was, to which I was informed that my ticket had been suspended and I am not allowed to fly by Qatar Airways. I had no passport at this point and I was not allowed to leave the transit to buy my own ticket. This was a catch 22 situation, since the ticket offices were outside the transit area. I was told that they will only give me my passport once I get on board a plane. Eventually I found an internet cafe and managed to buy a ticket online.
This aforementioned detail is only a brief description of the horrific ordeal that I was subject to as a result of your airline services. I am a good citizen; I have never been inside a police station in my life, let alone inside a prison. I experienced a great deal of fright, uncertainty and panic. I did not speak the local language and did not know what was going to happen to me. I have been treated with disdain and discrimination. This experience would be traumatic for any individual, in particular myself, as I have been suffering from a serious case of depression prior to this incident and the main reason of my holiday was to recover from my depression. This was the suggestion of my GP, Dr. Williams, after six months of psychological counselling. As a result of the incarceration, I was unable to take my medication which is due every few hours, and my family were worried and did not have any news of my whereabouts for some period of time.
I am taking the opportunity to inform you of the above occurrence and that I am considering taking further action. However, I will wait for your response to my letter before I do so.
Regards
- Kamui San
- Freiburg, DE
- 10 Reviews
Mein Favorit beim guenstig Buchen
Skyscanner gibt einen tollen Ueberblick. Man muss den Zielort nicht eintragen und bekommt so einen Ueberblick. Ausserdem kann man sich Preise von 1 Monat oder 1 Jahr anzeigen lassen.
Meines erachtens die beste Suchengine die momentan dem Nutzer frei zur Verfuegung steht.
Top! :D
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- Rob Deeming
- London, GB
- 3 Reviews
Exhaustive
Exhaustive list of options, which can be really helpful to give you comfort that you are exploring every possible option.
- theo
- soton, GB
- 1 Review
don't book with fly.co.uk through skyscanner
we booked the flights and we received confirmation from fly.co.uk, so we went and booked the hotel in Paris. fourteen hours later we received e-mail from fly.co.uk telling us the flights booking have been cancelled. when we called then to ask what the meaning of e-mail they said the booking has been cancelled due to technical error and we can go and book the flights again but by then the flights are three times the price. the customer service was very rood and they didn't care about the inconvenience they caused us and about the hotel booking which we had to call and cancel. so please don't make the same mistake and book with fly.co.uk even if they provide cheaper prices.
- Vera España
- 11 Reviews
- Peter Eldham
- Northampton, GB
- 3 Reviews
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- Frank Capplow
- London, GB
- 4 Reviews
The only place to search for flights
I have been using this site for a number of years and is actaully only one of handful of sites that I recommend to others. The flexibilty in the search on inbound and outbound times and airports is far ahead of any of the main stream travel sites. Also found it was only site that you could view direct flights to specific airports incredibly handy for long haul.
I cannot recommend this site enough it's an example of how easy and quick websites can be. Genius!
- Paul Appleton
- 10 Reviews
Easy to use site
I use Skyscanner before I book any flights, its quick, easy, free....and its saved me hundreds of pounds by finding me cheeper flights, I would not have found if I had taken weeks to sift through individual sites..
- jellybean
- 2 Reviews
Not impartial
Rates on Skyscanner are not always the lowest prices. I use it to compare times flights leave, then book on the airlines' website. The service is obviously impartial loading results based on how much commission the partner is paying them.
- Customer
- 5 Reviews
Great search facility
This site actually found me a flight that didn't exist anywhere else! I really needed to get home and I got a seat on a private charter through skyscanner that I couldn't even get from the operator. Great stuff.
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- 'Thias NewYear Eve
- 4 Reviews
An asset for trip search !
I used lots skyscanner to find bargains for my world trip.
Still waiting for the multi city search ans I will give the last star left !
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- Bernard Fillin
- Grenoble, FR
- 9 Reviews
Très satisfaisant
J'ai découvert il n'y a pas très longtemps ce comparateur de billet d'avions et je dois dire qu'il est performant. Le site est bien fait, les offres sont lisibles, ce qui n'est pas toujours évident pour les comparateurs de vols. Je le recommande, on peut facilement filtrer les résultats et les prix sont donc intéressants.
- beroz
- durham, US
- 1 Review
No refund. No customer service.
I reserved 2 rental vehicles in Florida. In the confirmation email from skyscanner, the price for the rentals was higher by 50% than what I had reserved. I cancelled the reservations within 7 days of making them. Also the cancellation was more 48 hours prior to the time I was to pick up the vehicles. According to their refund policy, this should have qualified me for a full refund. Instead, they kept $113 of my money! I sent them polite emails asking for their help. Never got a response. This company is bad news. Stay away!
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- Sigrid Vinter
- København S, DK
- 19 Reviews
Det første valg, altid
Jeg har nu flere gange brugt skyscanner til at finde mine flybilletter, og min erfaring er at priserne er opdaterede og korrekte, og at det også er let at få præsenteret et forbindelsesfly. Jeg kan især godt lide at det er nemt at ændre afrejse/hjemrejsedag, så man kan se sine muligheder.
Hvad er der at sige? Det virker bare!
