I initially placed my order for a mobility scooter online. I quickly recieved a call from Balba, the proprieter, to say that although he could source me the model I had ordered he would be a little reluctant to sell it to me as that particular model was no longer being imported. He also suggested a number of other scooters that would suit my needs. I explained to him that at 39 years old and with a young family I found using a mobility scooter embarrassing but a necessary evil to enable me to continue being involved with family cycling excursions and other days out and that I was looking for something that looked as far removed from a traditional mobility scooter as was possible. Balba agreed that my original choice fitted the bill and that he would investigate sourcing one for me. I had a call the next day to tell me that the only one left available was a 2 year old factory demonstrator and that although it would still be fully guarateed and was in mint condition he still wouldn't be happy supplying it although it would be my choice. After some further discussion Balba offered me a fantastic deal on a TGA Vita which I really couldn't refuse. Balba drove the 270 miles from Luton to Bodmin to deliver the scooter personally and spent time with me making sure that I was happy with my purchase and that I knew how to operate it correctly and safely. I am now the proud owner of a bright orange TGA Vita and I am no longer embarrassed to be seen on my scooter. I cannot recommend Balba and his company highly enough. The support and professionalism I received were first class. If you need any form of mobility equipment Smart Mobility really should be your first port of call.
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