Snorestore reviews

Snorestore reviews

Excellent
9.8
from 0 - 10
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Review by confirmed purchaser

excellent and very efficient service, thank you.

I have ordered a few times with snorestore and every time I received my delivery in a very short period of time from ordering. Excellent service, keep it up.
Snorestore Ltd

Reply from Snorestore Ltd

Thank you Margit. We work hard and it's lovely to read such kind comments when people notice!
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Review by confirmed purchaser

These earplugs are highly recommended, need I say more!

These ear plugs are very good I have used them a couple of years now.
Snorestore Ltd

Reply from Snorestore Ltd

Thanks Eva - we're really pleased you continue to be happy with our service.
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Review by confirmed purchaser

Quick and painless

Quick delivery, everything as in description. Pretty good value for money although delivery costs could be lower. I could allow to wait longer to save money on delivery costs.
Snorestore Ltd

Reply from Snorestore Ltd

Hi. Thanks for the review. The shipping costs in your case were higher because of the value of your order - we have to send items worth more than £20 by an insured service, otherwise Royal Mail, if they lose them, won't refund the loss.

We explain on our shipping page that customers can cut shipping costs by splitting their orders into two, or by choosing a slower delivery service. In your case, you would have saved £1.00 by doing this.

Regards, Snorestore
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Review by confirmed purchaser

Never had a problem in 5 years.

Would love to choose the colours on the Spark Plugs Soft Earplugs product range, other wise flawless service.
Snorestore Ltd

Reply from Snorestore Ltd

Hi - we'd like to choose the Spark Plugs colours too but they come completely mixed! Tell us which colours you prefer though and we'll do our best to help :-) Regards, Snorestore
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TERRIBLE RESPONSE

I sent an email to 'Customer Services' asking why I was charged £2.25 for second class postage when the envelope in which the ear plugs arrived in stated a postage cost of 58p. I have pasted the FULL response from 'Customer Services':
58p (postage) + 35p (envelope) + hire of franking machine + VAT + staff costs + Royal Mail handling fees. Please return the unwanted item at your own expense for a refund. Snorestore
WHAT A TERRIBLE RESPONSE! I don't understand how staffing costs & VAT should be included in postage costs. Very unethical. Needless to say, I will not be using them again.
Snorestore Ltd

Reply from Snorestore Ltd

The customer emailed with this demand: "Could you please explain why I was charged so much for postage."
As you can see from the response we gave, we explained down to nth degree why it costs us much more than the 58p she sees on the envelope to get her item to her.
There comes a point when a business has to say, enough is enough, the customer is NOT always right. We were asked to explain ouselves. We did just that.
The reference to VAT is simple. Ms. Akhtar, you do not pay VAT when you go into your local post office and buy a stamp. We, Snorestore Ltd, pay VAT on postage because we offer shipping as a service - key word, that. So 20% of our postage costs goes straight back to George Osborne. It does not go into our pockets.
Other costs - like staff national insurance, also go straight to the tax man aka HMRC aka George Osborne.
Do you really think that asking you to pay £2.25 postage and packing is excessive? Boy you've got a shock when the stamps go up again at the end of March.
This is the Amazon effect. Small businesses who pay their taxes cannot compete against giants who do not. And even Amazon is ramping up the "free delivery" annual subscription to a massive £80 a year. Even if you ordered twice a month for a year from us, you wouldn't pay that much.
One other thing - we can spot a sock puppet a mile off.
And yes we're angry. We spend 13 years running a business, working our socks off, and then someone with another agenda thinks they know better. Have a great weekend.
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Review by confirmed purchaser

Great in every respect

Gret service and prices, quick dispatch, website is clear and easy to navigate. Thats's why Ikeep coming back.
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Review by confirmed purchaser

Hooray for silent nights!

Marvellous concept of the trial/sample bag. I have two favourites so far - they are much more comfortable than any I have purchased on the high street (no more sore ears) and they fit me better. I have been sleeping the whole night long, so life is much pleasanter, and I am sure everyone must have noticed I am less grumpy! My husband is delighted because he isn't getting moaned at or prodded to turn over. Many thanks.
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Review by confirmed purchaser

More instructions needed

Great service!
Snorestore Ltd

Reply from Snorestore Ltd

Hi

All the instructions are on the individual packets of earplugs you have received. There are also instructions on our website. If you had difficulty understanding them, a phone call is always a good idea.

Regards,

Snorestore
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Review by confirmed purchaser

Good Products and a good service

The slim fit ear plugs are the only ones I have found that let me sleep but do not irritate my ears.
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Review by confirmed purchaser

Perfect

Had party plugs before but lost them in a move.
Perfect for me as I do event photography. Still hear and enjoy the music and know I can stand in front of speakers with no fear of ringing in my ears the next day.
Wish I'd purchased sooner as hearing has been effected. But at least I know I'm not doing more damage.
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Review by confirmed purchaser

Excellent

Swift and competent service.
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Review by confirmed purchaser

Thank goodness a quite night sleep

The earplugs that I purchased from snorestore are brilliant! Great at blocking snoring sound. Reasonable priced and quick delivery. Reliable company have and will continue to buy from.
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Review by confirmed purchaser

Great website, service and products

Love that they sell mixed bags of ear plugs for you to find the perfect product for you. All my deliveries have been on time and product quality is as advertised. I have recommended this site to friends and family.
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Review by confirmed purchaser

Excellent service, quick and efficient

I have purchased from Snorestore twice now and each time I have found the service exceptional. The website is very informative and quick and easy. My items were paid for immediately with no fuss or hassle and the items shipped out to me very quickly. The packaging was neat, safe and secure and I received my items in excellent condition. I will definitely recommend Snorestore to friends and family and find that the ease of use within the website makes online shopping with Snorestore a pleasure.
Snorestore Ltd

Reply from Snorestore Ltd

Thanks for your review Julie - very comprehensive and very flattering!
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Review by confirmed purchaser

giving me a good night's sleep!

I have used snorestore before and will definitely use them again and recommend them to my friends in the same situation as me....... very easy website and fast delivery..10/10 snorestore!
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Review by confirmed purchaser

Vast range of products at competitive prices

We purchased a sample range of earplugs to try and have been delighted with the amazing range available. Fast service, no problems.
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Review by confirmed purchaser

Highly recommended

Been using the service for several years from Spain, no problems whatsoever
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Review by confirmed purchaser

Blocks out snoring husband

The earplugs I bought are very good - I have quite a small inner ear and these ones fit and, most importantly, block out the large truffle pig dead to the world on my right. A swift elbow to the ribs helps with the earth shattering noise to start with and the ear plugs enable me to go to sleep before it starts up again.
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Review by confirmed purchaser

Excellent service, great products

Superb service and the products really work. I am extremely satisfied
Snorestore Ltd

Reply from Snorestore Ltd

Thanks Ian. Much appreciated.
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Review by confirmed purchaser

Excellent good value product and service

I can highly recommend Snorestore for the service provided, I am now able to have peaceful sleep with my dear husband who quite literally snores like an elephant with a mega phone! He can't help it and I don't want to sleep in the spare room! Thank you Snorestore.

Snorestore Details

About Snorestore

Snorestore is the UK's leading supplier of earplugs for snoring, sleeping, music, water sports and general noise. Also eye masks, travel goods, support pillows and sweet-smelling relaxation aids.

Visit Snorestore

Contact information

Call us on: 020 8427 1312
We live here: 22 Romney Drive
HA2 7EG Harrow
United Kingdom

Category

Snorestore is ranked 4 out of 391 in the category

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