having ordered leander cot bed on 29.05.09 got concerned when account info on website continued to state 'processing'. Upon calling was informed that we had missed the order for that month and that there was a 3 week ordering cycle so not to worry. 3 weeks passed still no changes so upon calling was then told that they had to wait for enough orders to fill a pallett before they could get it shipped !!! but that I would NOT have to wait another 3 weeks . 28.07.09 upon checking website - still 'processing'so called again to be told that Leander had closed for a 3 week holiday in July without informing any of their stockists so they had been unable to contact them ???? but rest assured that the order would arrive by 14.08.09 . As I can no longer believe anything they say I cancelled and requested refund . Just have to see if money arrives back in account within the alloted 5 working days !!