AVOID THIS COMPANY!!!
I ordered a skip hop changing bag in November, the website indicated that it was in stock. A week later I received an email to say it would come in stock in early December. None of my emails have been responded to and you are unable to leave a voicemail. I have put the item into dispute with my credit card company. I bought another bag from someone else. Then 2 days ago I got an email to say it was being shipped! I responded to say that I did not want the bag, as I had clearly indicated in my previous (unanswered) emails. No answer, of course. They tried to deliver it today while I was out and I have asked the courier company to return it to them whilst I wait for my money back. Absolutely shocking service, the worst I have ever come across - they just ignore you.