VERY POOR QUALITY, VERY POOR CUSTOMER SERVICE
This is my second suit from this company, the first suit is about 15 years old and still being used. We have had these sofa's for 30 months and they need to be skipped! There is only my husband and I that use them on a daily basis (so not heavy use) and they are no good at all. We have pillows stuffed in the back cushions and the seat cushions have collapsed and are no longer fit for use. I contacted the company and they said that I can BUY new cushions for the backs and seats !!!! If they had told me at the point of purchase that this suit would last for only 30 months and then we would be buying new cushions we would not have bought it. Well, all I can say to SOFA SOFA is we will not be buying a third suit from them - customer service is none existent and as the word spreads neither will the company!! Shame really as we were so pleased with the first lot of furniture that we had from them. A word to SOFA SOFA when a customer asks for help it might be a good idea to try to help.