I have bought many Solwise homeplug items for myself and my family. It is not often you can pick up a piece of it kit and it just works out of the box but to my surprise my Solwise homeplugs just did.
I have a range of Solwise products in our house providing wired networking. They are fine most of the time. Occasionally one plug drops off the network and has to be reconfigured.
The 3* would have been 5 if it had not been for the fact that my Piggy6 had an issue. After emailing Solwise and following their advice it had an even bigger issue. I arranged to return the item to Solwise for repair. Even though I had contacted Solwise for advice as the device was faulty within the 1st year, because when I returned the device 3 weeks later to them it was 2 weeks over the 1 year warranty they refused to replace the device as it was not repairable. It was a software fault caused by following the advice given whilst still under warranty. Seemed harsh in my book. Solwise agreed to return the device free. Pity this little incident let them down really as generally their products are good and their support has been strong with good technical knowledge and assistance.
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