I tried to get my money back from these rogue traders through paypal and my credit card but they give you a four month deadline to claim. It would seem this company play a tactic through their emailing to try and play for time 'advising they will deliver but to be frank from my experience i paid for goods never to receive!! If they say they are going to deliver they are playing for time.
My only option has been to contact Watchdog and trading standards. Im sure a united front will take this company to task!!
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