Ok, some updates as I was also duped by this person. Ordered some collagen tablets on 12th Feb and still nothing. Emailed so many times and not a single response. Have contacted bank and South Wales Police...will also be contacting national fraud squad and Trading Standards......however to my surprise, looking at my credit card statement and on the transaction for SoSpecial, there appears to be a mobile number....so I rang it. It rang for a while and went to voicemail, where a lady spoke and said "this is the voicemail for [name]...bingo! I've updated South Wales police with this info who will be looking into it now.
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