Reckon they are going to refund or send goods to all customers... Yeah right! [SoSpecial.co.uk ] Re: order enquiry
Thank you for your enquiry
Regretfully, we at So Special must inform you that we have decided to close our doors after 7 years. This decision has not easy but due to personal factors we felt this would be the best option as to continue would affect ther service we could provide our customers.
However, we do intend to honour all of the existing orders which have been placed and if you are awaiting delivery of a particular order, you will still receive it or a full refund within the next 14 days.
Our customer service email will remain fully operational until all customers enquiries are resolved. So if you have any enquiries about your order or require any further information or assistance, please do not hesitate to contact us.
So Special would like to take this opportunity to thank you for your continued loyalty in choosing us as your preferred beauty supplier for the past 7 years. Without your support, our success would not have been possible.
Thank you once again for the loyal and continuous support you have shown us over the years we have been trading.
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