I ordered goods on 8th Dec 2011 for £60 and still have not received them nor am I likey to.
I have reprorted SoSpecial to www.actionfraud.org.uk/report_fraud, this is a website set up by the Police to report fraud, I would encourage everybody to do the same, that way perhaps this website will be closed down so no-one else can be conned.
After experiencing same problems as everyone else I have now forwarded so specials details to my banks fraud department.save your money and.............. DO NOT ORDER FROM THIS SCAMMING LOW LIFE!!!! I was lucky and managed to get my money back from my bank.
I also ordered collagen tablets on 09/02/2012.from this company. Still have not received them or had my emails answered. I now realise after finding this website that I am not going to receive my order or any money back. So people please be aware of So Special. They are just a Rip Off Company with no morales.
Ok, some updates as I was also duped by this person. Ordered some collagen tablets on 12th Feb and still nothing. Emailed so many times and not a single response. Have contacted bank and South Wales Police...will also be contacting national fraud squad and Trading Standards......however to my surprise, looking at my credit card statement and on the transaction for SoSpecial, there appears to be a mobile number....so I rang it. It rang for a while and went to voicemail, where a lady spoke and said "this is the voicemail for [name]...bingo! I've updated South Wales police with this info who will be looking into it now.
I ordered a YSL Radiant Touch which was over £21.00 on 7/01/2012. It did not arrive within 14 days so I contacted them on 21/1/2012 by using that email form on their website. They responded a week later saying that they were sorry and that my order had now been rectified. More than 1 month later it still has not arrived. I wish I had read these reviews before ordering. They are just scum bags and it is sickening to think that there are people like this out there who just take great delight in ripping people off. I am now worried that they have my bank account details.
I HAVE ALSO BOUGHT FOR MY WIFE SOME ITEMS TOTALLING £44.50 ON JANUARY 30,2012.STILL NOT RECEIVED,KEPT ON EMAILING TO BE TOLD SORRY BUT ORDER ON ITS WAY AS VERY BUSY,TRIED PHONING BUT PHONE NUMBER NON EXISTANT,INFORMED BANK WHO SAYS 30 DAY WAITING PERIOD AS BY THIS TIME THEIR AWAY WITH PEOPLES MONEY.SHOULD BE STRUNG UP AND LET PUBLIC DEAL WITH THEM.
I agree with everyone else, you need to keep a record of all contact with these people, submit a claim with your credit card company for refunds. I really would like to know how this company can continue to operate when all the Credit card companies and Banks must know, with all the claims etc, that it is not honest. Why do they not step in and prevent the moneys from being taken in the first place. This must be highlighting somewhere on their system.
Wish I had spotted these reviews 2 weeks ago!!!!! When I placed an order .........................which guess what ? I haven't received, like the other people on this site I have telephoned and sent emails - no response.The phone line just tells you to email them. DO NOT USE THIS COMPANY!!!
I have commented on this company before but hope this might help others. I too have not received goods ordered in December and submitted a claim to my credit card company. They have now re credited the money to my card. It did take a while but worth it. The company also pursues so special and takes the money back from them so hopefully justice will be done. I really cannot understand why the web site is still being allowed to operate. Something should be done about this to stop others being conned.
WARNING DO NOT USE THIS COMPANY! This company is a joke. I ordered cream from this company which never came. When i tried to contact the company I discovered the contact number is not in use. When i finally got a reply to an email i sent them they promised to give me my money back, which i still haven't recieved
i made an order on 29th november,still nothing,,got told in december order was completed but still nothing arived,,they dont answer emails,the phone number is a joke as its a recording telling you to email them,,i called trading standards and they said to send them a recorded delivery letter demanding my money back,,dont hold out much hope of that though,,this company is still selling to unsuspecting customers who have no idea they are being conned,,just like i was..
I orderd talika products from them in September 2011, however after numerious emails and promises I haven't received any goods or money back until now February 2012! Do not use them! It's the biggest scam ever!
I paid back in Oct 10 for eyessential, false eye lashes and St Topez tanning lotion total of £73.13. Todate dispite numerous promises of immediate delivery made by [name] nothing has been received, nor refunded. I made numerous complaints all confirmed with acknowledgements but no goods or money back.
I paid for these items in good faith and now find that this company are nothing but fraudests.
i paid and ordered eyesential in october 2011 still reciving emails saying it will be with me in 7-14 days i have asked for a refund of the £44 that was paid in good faith they are totaly criminal i am contacting trading standards on monday 30 jan
Like all reviews before me, I say do not buy from these scumbags. I will definitely be taking this matter further. I placed an order on 30 December 2011, am still waiting, and, now, from reading all the reviews know that I will never receive my goods, but they take your money straight away.I hope these "not so special scumbags" get their just desserts and quickly before anyone else gets scammed.
really annoyed by being caught by this roguish outfit. Placed an order mid december and, like others, never received the product.. Can anyone advise how this outfit can be made to suffer for their crime.