Brilliant customer service! I was struggling to work out how to use my H4n and was given full telephone support from a patient, knowledgable and highly professional advisor. I will use this company above all others & have no reservation about recommending them to anyone! Thank you for such a brilliant service.
I needed a high quality voice recorder on a budget and was completely new to this area of technology. Affter 2 days of searching on the internet I was as confused as when I'd started. I called Sound Exposure as they had the cheapest of the recorders that I thought I might want. Their price was so good I needed to check they weren't dodgy (the first one I tried was!) The sales team were so fantastically helpful. They spent ages chatting to me about the realities of what was on offer and what was best for me and there was no hard sell. I ordered online straight after the call and received the recorder the next day. I only wish that dealing with every company was as easy, helpful and good value as this one.
Excellent service from start to finish. I ordered an item to an alternative delivery address, which was sorted quickly by payment through PayPal. The package was delivered within 2 days of my order, despite an estimated 2-4 day lead time. I needed the item by the Saturday night, so I was immensely impressed with the effort made to meet my requirements. Great customer service and very competitive prices.
My order arrived promptly as promised. The shipment had been damaged in transit (through no fault of Soundexposure, as it had been shipped directly from the manufacturer).
Mark from Soundexposure soreted out a replacement by return of post. An excellent service which i can highly recommend to anyone.
Thank you Soundexposure 5 star service.
Very impressed by prices, product details and personal service, needed goods delivered to an alternative address and it was sorted within 24 hrs no problem. Good responsive contact and excellent service, many thanks.
Excellent service! These guys went out of thier way to get a microphone from the supplier to me in a hurry. That's not always easy when you live in the Channel Islands.I will definitely recomend them to my mates in the P.A. business. Most impessed.
My purchase was a Fostex 6301BX Active Desktop Monitor. I have a specific use for it as a small fold-back monitor at the side of a lectern in a large hall to allow the lecturer to hear directly the output of roving radio stick microphones in the audience, but that doesn't preclude its use in other situations. It was a familiar item to me, because of my broadcasting background, where this loudspeaker is convenient in outside broadcasts situations when used as a studio fold-back loudspeaker or some form of talk-back loudspeaker. There are different versions of this same loudspeaker, and the one with a balanced XLR input is more expensive - so take care to compare like with like!
I searched many possible suppliers, and Soundexposure was the cheapest, with no delivery charge to be considered, and ordering was easy. Shortly after placing the order, I received a telephone call from Soundexposure to check with me that a single loudspeaker was correct (one after all would normally expect two). This told me that somebody was paying attention, and dealing immediately with the order.
My order was placed on a Friday with normal delivery (free, as I have already said), so a week-end intervened. It was safely delivered, and handed directly to me on the Monday. It was well packaged to deal with any poor treatment en-route, but there was no sign at all of any external damage and the loudspeaker was in mint condition.
The loudspeaker lives up to my expectations, and I was impressed with the excellent service provided by Soundexposure and would highly recommend the Company.
Ken Osbourn MIPS
OK Sound Ltd
Very good discussion at point of purchase / reviewing options. Fair price. Exceptionally helpful in getting the delivery made on time by delaying the postal van specifically for my order, Good / quick customer support so far in dealing with a query regarding the item i bought - a marantz pmd661.
The guys were really friendly, had time to talk and give me some good advice, gave me a great price and you got my mic to me at the speed of light. Outstanding service – I know where to go next time I need a mic!!
10/10 (and I don't say that often)
We were afforded extreme care and consideration by Mark Tilyard at Sound Exposure. We procrastinated over studio CD Players and a suitable housing.
The high level of advice and patience was very much appreciated and we are so very pleased with the outcome. We shall return for more capital investment in Lincoln City Radio.
I have purchased many times from Sound Exposure, my latest purchase being multiple sets of Sennheiser radio mics. Being main dealers they always give an excellent price but what sets them apart from the others is that they really know the products and genuinely care about the service.
I've bought quite a few products from Sound Exposure over the past few years and it's always been a stress-free process. I've dealt with Chris and Mark and they seem to know a lot about the products (just check out the descriptions on the web page) and if you ask a question, they'll come back with the answer which is reassuring knowing that they know about the stuff they sell. They are polite and helpful and seem to enjoy getting your purchase to you very quickly if it's not in stock.
The website is amazing and always worth checking before anyone else's site, as I know I'll invariably go back to these guys and buy the kit from them anyway.
Very helpful company, they didn't stock the item I required, but did stock other products by the same manufacturer; this presented no problem to them however and my item was dispatched within 2 days. Can't say fairer than that!
I will definitely use them again.
Sound Exposure is brilliant! They are always very happy to help and advice with great knowledge. Prices seem to be a reasonable amount cheaper then other places also. I aways use them for my sound/video gear and I will continue to. Highly recommend!!!
Ordered bundle online - payment accepted etc. Phone call next morning to say bundle unavailable for foreseeable future - would I like items seperately rather than as bundle and still cheaper - yes please!
Customer service good and proper. Would not hesitate to return
I just purchased 6 Sennheisser radio microphone, delivery was excellent as they arrived 3 days after I ordered them, when I installed the mics, one was not working, I called Soundexposure and was talked through a restore this did not reset the fault and was put through to the technical team, and was then asked to return the receiver. This was done and they arranged courier to collect. The receiver was returned a few days later and is working fine. Thank you, This has been a great company to work with and their correspondence prior and during order was exceptional.
I was desperately after the Olympus LS 5 Linear PCM Digital Recorder and done an extensive search for the cheapest priced including delivery and then Sound Exposure came to rescue. The delivery time was absolutely great. As it was the Christmas and New Year Holidays, I still received my order the next working day. The packaging was excellent and now I am enjoying hours of recording. Thumbs up for Olympus and of course Sound Exposure. Would buy again and tell my friends.
I ordered some items of audio equipment on Tue 17th Jan at 13.30pm and everything arrived beautifully packed and in perfect order at 11.00 the following morning. My purchase was made after consulting the company a few days earlier for general advice on availability and price.
My experience has been the refreshing one expected from a first class professional outfit, but seldom get.
Not only suppliers but technical and practical expertise of the highest level, freely given by sound enthusiasts.
Ordered an item just before Christmas thinking I probably wouldn't get it until the New Year, but had it within a few days and had excellent communications keeping me up to date with progress via email and telephone. Best price on the Internet too! Highly recommended.
Best price for the AKGC411PP I could find and although the wrong item was delivered initally, the correct one was sent out straight away and delivered the next day - delivery service incredibly quick and good value and communication with customer services excellent.
We purchased four Audio Technica ATW-701/H wireless headworn systems for use in our puppet presentations. I contacted the organisation and was given very helpful and knowledgeable advice on radio systems. This was invaluable to us as our knowledge of radio systems is pretty basic and saved us from making a costly mistake. The price was competetive and delivery was prompt. We would highly recommend Sound Exposure.
Extremely happy with purchase and customer service/shopping experience was excellent. Initial product selection out of stock but Soundexposure supplied uprated alternative for same price! Communication and delivery performance including packaging were first class. Definitely a quality outfit and would wholly recommend.
I have bought a number of items from SoundExposure over the years. This time I purchased another radio microphone and as usual the service was excellent. I valued the advice from Chris Simpson regarding the compatibility of the G3 series system to my existing kit and Mark took my order most efficiently, It was promised that although the order was not in stock it would be delivered this week and true to form it came yesterday, superbly packaged.
i am a professional sound recordist, I ordered the Beyer Dynamic DT 48 Headphones, at the same time I asked about the Sound Devices Pix 240, the information came back by phone within the hour and discussed.
The headphones took a week or so but they had to come from Germany.
Will keep with this site and have recommended to others.
Will also buy batteries from this site , best value i have seen.
Ordered some Rycote MS mic clips. Store called me to check the ones I needed which is a great service. This is the 2nd time I've ordered these from SoundExposure - they called to check both times.
The only reason to not give 5 stars is that these clips are tiny and weigh nothing - and yet there is no option to get cheaper shipping than £8, which is a bit excessive for such small and light things.
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