I ordered a speaker for my dad for his Karaoke machine and was ably helped by Soundsavers, on the phone, to pick out the ideal model. When it arrived, it had obviously been broken in transit as it rattled and there was no power. My Dad called soundsavers and their response was immediate and efficient, with minimal handling for my Dad. He is now the proud owner of a new speaker and is literally singing their praises!
I didn't know much about the product I was looking for, just that I needed something to amplify my voice in small rooms of 100 people or less. I noticed that SoundSavers had an option to contact a customer support agent so investigated. I have to admit they were quite prompt with me and recommended some options that I could investigate further. The price of the PA system I baught was about £20 cheaper than any other retailer so I picked it up. I recieved the delivery about 5 days later (I think this included a weekend). I am vry happy with it and it suits my needs perfectly. Would go back to Soundsavers if I am ever looking for their type of products again before going anywhere else.
I didn't have a clue as to what I required for a PA system, but the staff were very knowledgeable, friendly and helpful. They explained everything in detail and why I needed each piece of equipment and exactly what it was for.
The equipment arrived promptly as requested, and when my colleagues used the equipment for the first time and had setting up problems, they rang and were guided through the process.
Would happily recommend them and should I require any additional equipment would be sure to use Soundsavers again!
Pleasure doing business with them
Good customer service when placing an order, especially wiht accomodating the bureacracy required when making an order for an NHS Trust. Unfortunately we ordered microphones of a too poor quality for the events we were holding. Some advice about the quality of the product at the point of purchase may have taken the service to the next level. Would use them again,
I bought a portable PA from Soundsavers which arrived promptly. The handle was slightly damaged though, even though the product was new and had never been out of the package. I emailed Scott who immediately promised a replacement handle straight from the manufacturers without a quibble! The handle arrived within two days! Delighted.
Having telephoned the company for advice, I was pointed to the equipment which suited my purpose perfectly. I was not encouraged to spend more money than was necessary and I have acquired an excellent portable PA system at a very competitive price. I will have no hesitation in recommending Soundsavers to friends and colleagues.
I recently purchased a Budget PA system from Soundsavers as a christmas present for my son (up and coming rock star!!!!). Within a day and a half of ordering the PA system it was delivered to the doorstep. I tried the system out and as a starter pack (suitable for a 100 strong room) I was most impressed with the quality and sound, (obviously you get what you pay for, however this was/is ideal for its use). Impressed with the company and the product and should I need to will use them again. Many thanks, I sure he'll be well impressed with it.
Bought a QTX 12pa. My main question to soundsavers was "does it lose sound volume when I speak into the wireless mikes?" I was told it doesn't so I went ahead and bought it only to find out that it does so for me it was a complete waste of money.
PLEASE NOTE...I have received an email/phonecall from Soundsavers and the issue has been resolved. There is a switch which can be used to keep the music loud whilst the mikes are in use. This for me is fantastic. I did not see any mention of this switch in the scant instructions but perhaps I should have looked more carefully at the back of the unit. THANK YOU SOUND SAVERS and please accept my apologies for the previous comment. I have already recommended you to other people.....
wanted a simple P A system ,found soundsystems website did'nt have to look any further. the equiptment is unreal where else would you get what i got for that price.
could'nt get it on E-BAY for that.....
Being as this was the first time we had ever contemplated buying our own PA system, we needed all the help we could get. Soundsavers gave us exactly what we needed with no hard sell or trying to get us to spend more than was necessary. Absolutely first class service.
Yes, Ordered on line at 10-00AM received via courier 12-25 the following day,first part of order, then final part of order at 3-20PM the same day.All correct as ordered. Great delivery and very helpful firm.Recomend any time PS first time i have used company
John Dixon Swansea.
All items arrived promptly and in perfect condition. I was out so two parcels were left with a neighbour. The other two were left hidden on the drive. I'm not sure if they used good local knowledge (low crime area, few people passing) or if they trusted to luck. Anyway, parcels were still there when I returned.
We were delighted with the whole experience. Once the order was confirmed, all was plain sailing. Liked the personal touch with emails to keep us up to date regarding the delivery. The equipment purchased has already been put to good use.
Having been asked to source a portable PA system for our organisation I came across Soundsavers on the website. Having explained that I knew nothing about PA systems the guy at Soundsavers came up with two or three options for us to look at. We purchased our kit and it was a great success when we tried it out for the first time last week. The guy at Soundsavers was very patient and efficient and I would thoroughly recommend Soundsavers to other individuals and organisations.
Having decided the product I wanted, I rang to check if it was in stock and was given really good advice about placing my order online.
My purchase arrived by courier on the day it was stated and is is exactly what I wanted. Thank you Soundsavers. I'll certainly buy from you again and recommend you to my friends.
I have been most impressed with the help I received from Soundsavers. Not only did they find an alternative item for me when the one I was interested in was out of stock, they held the price and when I added a further item a few hours after making my initial purchase, they held everything back so they could ship it all togehter, thereby saving me carriage costs.
I call that exemplary customer care. A few days later I enquired about another small and when that too was out of stock, they took the trouble to find one for me on Amazon! THis is a company that truly cares about its customers and the fully deserve the five star rating which I have given. Keep up the good work!
It was Thursday morning and I was in panic - my Halloween party was on Friday and still haven't got any speakers.
Picked the bargain on the website, contacted the team, got a link to pay for next day delivery and guess what - they were at my doorstep at 11 am on Friday!
Product arrived very quickly, safely packaged, all intact and complete. However, it was disappointing to find the 2 * 9volt "new", packaged batteries supplied with the unit were exhausted and I had to get replacements before I could get the unit to work.
Once this problem was sorted, the amplifier performed very well and is exactly what our social club required.
Bought the above earlier this year and, after trialling it, it failed. Customer Services were very helpful and eventually supplied new machine, with no excuses or shilly-shallying at all.
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