I cant compliament them higer ,its so refreshing these days to find people to advise you who are not just looking for a sale and actually care about giving you the best advice.
Ordered this 3 months ago. Knew there would be a wait for the model I had ordered. They kept me informed, & answered my progress enquiries quickly. Item received promptly once they had received it from their supplier. Well packed too. Small price increase between the time I ordered, & the time I received it, but they charged me the price at the time of ordering. Good all round service.
I ordered a guitar that the site reported was 'In stock', but it later turned out that SLS had to order it in. I guess this is a typical ploy of some online retailers. Why pay for stock without a buyer. Better to get stock when it's ordered right? A bit more honesty please.
When asking about the whereabouts of said guitar, i was told it was being set up my the supplier. I'm not sure if they did indeed do any setting up, as the guitar has fret buzz everywhere above the third fret, but then that's a different review.
I was really happy with the service I received. There was a problem with my delivery address which they rang me to sort out. The lady on the phone was polite and friendly an resolved the situation without a problem. I ordered on a Sunday and it was with me on Tuesday.
Overall, really pleased and would use again if I was buying online and the price was right.
Soundslive offered the best price for my JM4, with free delivery as well. My questions were answered promptly and the online account kept me up to date on my order progress. I would definitely use Soundslive again and recommend them to friends.
My order was processed really quickly, and a couple of pre-purchase queries I had were answered on the phone by friendly, helpful staff. So nice not to have the anonymous 'call centre' experience when buying online! Delighted with my purchase and the service.
I send them an email, I get a quick response and, when the gear is ordered, it turns up really fast. Prices are really competitive, and the customer service is great. We keep on going back to them for all our backline, studio and small PA requirements for a reason!!
I bought some gear from dese peeps an spent a whole snowy afternoon
pestering them for a good deal which they give me.
Damn fine music shop...Damn fine people...Damn fine gear....
Adam F7's and stands and RME Babyface...read it and drool...HaHaHaHa
I was a bit worried at first, not having used the site before and to be honest a bit skeptical of the outstandingly low prices, but in all honestly i couldn't be happier with the service provided, from letting me know the up to date info on my order to the crazy fast delivery time! I'd recommend to a friend every day of the week!
I bought a multi-effect pedal online but messed up with the credit card details. Just a short while later, a kind lady from the store phoned me up to take my order over the phone. The pedal arrived just 2 days kater in perfect condition and securely packaged.
Full marks all round (and the price was really good too!)
Thank you great equipment at a good price highly recomended great company to deal with
Needed some headphones urgent. Called shop and they arranged next day delivery. Very friendly and so helpful.
I couldn't have asked for more, just what I wanted at a really god price. Communication was spot on, I was always kept informed of what was going on. It was delivered on time in good condition, Soundslive has got to be my favourite music shop on line from now on.
I was on the look out for a new bass cabinet to suit my MB 450 bass head. I spent quite some time surfing the net looking at prices (as you do) and stumbled upon a hidden gem, Soundsliveshop. Found exactly what I was looking for at over £100 cheaper that everyone else, made my day. Ordered it on Monday and it arrived on Friday, bear in mind it had to come to mainland Spain, now that is quick and the shipping price was fanstatic. Very impressed with their online system, customer service & price. The band was also impressed and we will be using Soundsliveshop again, I have no hesitation in recommending Soundsliveshop to anyone
The price of the beyerdynamic headphones was the best I could find. If that was not enough the delivery was fast and efficient and the communication excellent.
Well done! Thoroughly recommended.
I had been looking for a Steinberg UR 824 for weeks but hadn't seen any available in the UK stores I normally checked. I found out there was a unit available at Sounds Live, at the lowest price I had seen in the UK, so I bought it. The unit arrived on time, perfect condition, painless buying experience with regular emails keeping me informed about courier allocation and likely delivery days. I will definitely be using Sounds Live again for my next purchase.
I needed a stage monitor and Soundshoplive had the best price for the one I had chosen. Also needed a new guitar cable so bought that too. Transaction was easy, good communication and arrived very fast and safe and in perfect condition. Would recommend to other musicians.
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