Reply from Soundsliveshop
[REPLY]
- Reviews (518)
- Robert
- 1 Review
Helpful, Quick & Cheap
I would recommend soundsliveshop,com - the prices are great (I was shopping around and found them cheapest) and the free next-day delivery was good. I had a query to which I received a quick email back answering my question perfectly. Also spoke to someone on the phone who was very friendly and made everything really easy to complete my order.
- Russell Hayes
- 1 Review
The best customer service i've ever experienced
I got in touch with Soundsliveshop as I was thinking of buying a Yamaha synth for my son. They couldn't have been more helpful or informative, gave me all the advice I needed with no pressure selling. I couldn't recommend them more highly :-)
- Brian
- 1 Review
Definitely a Leader
Came accross this site whilst searching for the best price for a Fender guitar lead for a friend. I found what I was after and at a great price, so good that I thought I'll get a new one for myself at the same time.
Ordering was simple and despatch and delivery perfect, goods arrived safely and in one piece. Will definitely without hesitation deal with them again.
Keep up the good work.
- Thom
- 1 Review
Good communication and good product
Arrived in excellent condition by courier. Very good product as advertised.
- Martin
- 2 Reviews
Quick and easy to deal with, shipped product right away.
Would buy from again
- Alan
- 1 Review
Excellent as usual
Have bought a number of items from SL over a number of years service and delivery has always been excellent
- Mark
- 1 Review
An excellent , helpful company that always does what it says.
This is the 4th time I have used Soundslive and each time I use them it is for major purchases. As they are quite a way away from me they always have to send the goods. I have always had excellent advise as to which product to buy, it always arrives on next day delivery and I have never had a faulty or incorrect product. This is an all round excellent company to deal with.
- JOHN
- 1 Review
One of the best Music Shops in the Uk
Bought two guitars earlier in the year from the Newcastle Shop. The staff are knowledgable and helpful.. Which can be rare in music shops these days. Decided to use them for online purchases and just bought a new guitar lead. Very fast delivery and excellent prices.
- george courtney
- 1 Review
want the best look no further ,
Hy music makers I have been a customer of SOUNDS LIVE,since it first opened its doors to those people like my self who want to play musical instruments, I have dealt with other music shops but for great service and the cheapest prices I always find my self back with SOUNDS LIVE don t take my word for it check out the other music stores for prices and you find that SOUNDS LIVE is the best bet
- Paul
- 1 Review
absolutely no problem to deal with at all - quick efficient and reliable
Item came very quickly all nicely packaged so arrived intact and ready to go - no problems whatsoever
- Paul
- 1 Review
Great prices, great service!
Simple to order, great prices and speedy delivery! I would be more than happy to order again.
- Samuel
- 1 Review
You guys are efficient in your service. keep it up.
I bought an MPK25 from soundlive shop online. The product was just as it was describe on the site. I am still learning how to use it. It is so interesting cos i discover lots from my machine. It's worth the money and soundlive are the cheapest in the market.
- Gavin
- 1 Review
Great case . Great service .
The fender case was as described and is great value for the price . Seen the same case available with other suppliers at up to £50 more , so a thumbs up to sounds live . Would shop with them again . Prompt service and delivery .
- Jason
- 1 Review
I won't buy anywhere else
OK, so they might not get everything right but my impression is that they are all nice people trying their best and they will put the customer first and deal with any problems or issues you may have. Pricing is competitive and if you are sick of the soulless capitalism prevalent everywhere else in the industry this place is a nice change.
They have the bricks and mortar and online offering working together pretty well and the location is first class for convenience with loading available just outside.
Most importantly, if you visit the guitar bit the staff are generally drinking tea which is exactly as it should be. Nice and relaxed.
- Alan
- 2 Reviews
Great Product Service and price
Cant fault this company used them quite a few times in the past and always got my goods fast in perfect nick no problems what more can you ask for !
- Alan
- 1 Review
The Good, The Awkward Bit and The Really Ugly Bit.
The staff at Sounds Live in Newcastle are very helpful, one in particular who I deal with is excellent. You have to watch out sometimes when an item in their Web-Site is "in-stock" when it is not. They appear to really try to fully help.
The award bit is that, from own experience, their packaging for delivery is "peculiar" the last item was in a manufacturers basic shelf carton box, only to have a thin plastic bag around it for delivery.
The really Ugly bit is they appear to use "UK Mail" the private company, to effect deliveries, the last order arrived in a shameful delivery state..nearly as bad an experience, as was highlighted in the Channel 4, undercover documentary programme about this delivery company. If they would change to a better delivery ..would have full confidence.
- Harry
- 1 Review
Rapid service - Very Happy
Bought a Foccusrite scarlett 2i4 at very competitive price with quick delivery... Very happy!
- John
- 1 Review
Excellent service
I have e-mailed Soundslive a few times with queries and always got a fast and helpful response.
When I telephoned regarding a guitar which was out of stock staff were very helpful indeed and quickly found exactly what I wanted and arranged delivery.
I found the price very competitive too.
I am more than happy with the service and would certainly recommend the shop.
- Vaughan
- 1 Review
Service as advertised
I have received my guitar from Soundsliveshop and was happy with the price, the product and the delivery time.
- Tony Manning
- 2 Reviews
Very easy to use, very quick, at the going rate and with a free lead for good measure, so I'm very happy.
I'm never very comfortable on-line but I found the service easy to use. The price was par for the course and with no extras. I got the delivery within a couple of days. A free lead was an added bonus. Overall, I'm very happy.
- nick
- 1 Review
Quick and accurate - no hassle
Easy transaction and it arrived quickly, was well packaged and exactly what I expected. Great
- Harold
- 1 Review
very good service
very good service, fast delivering service as well...
- brianjohn
- 1 Review
NON BETTER
GREAT MARSHAL BAG .. LOOKED ALL OVER AND THIS WAS THE BEST BARGAIN
- Adam
- 1 Review
- Michael
- 1 Review
Excellent service, excellent company.
The service from the start was excellent. All contact I had with the store either by phone or email was handles promptly and professionally. I would definitely shop here again.
- Darrell
- 1 Review
Delays and mistakes.
I wouldn't use them again. It said on the site that they had the item in stock when they didn't and had to wait nearly two weeks. When I got the items, a cable was missing from an item. 2 mistakes and although they were sorted quite quickly, it was still pretty poor, with no form of gratis offered.
- Karen
- 1 Review
Cheapest price and fastest delivery
I would recommend Soundslives as the guitar was easy to order and arrived within 48 hours.as well as being the cheapest price
- Jason
- 1 Review
Great buy
I was very happy with my purchase. It arrived quickly and in perfect condition with all the packaging even though it was a demonstration model.
- Caron
- 3 Reviews
BRILLIANT CUSTOMER SERVICE
This company were fantastic. I did all my dealings with Karl, who was brilliant. He answered all my questions promptly and very courteously. Karl price matched the goods I wanted, without any hesitation. I would not hesitate to use and recommend this company.
- Tamara
- 1 Review
Great website, great products, great service.
I can highly recommend Sounds Live Shop, great website, great products, great service. I have no complaints.
- Stephen
- 1 Review
Great price, great service all round! Many thanks :)
Great price, great service all round! Many thanks :)
- STEPHEN MOCKFORD
- 2 Reviews
- Dave
- 1 Review
SoundsLive, more like SoundsGreat
Love dealing with this company. brilliant products and service. Wouldn't go anywhere else on the web to buy musical instruments or equipment. Keep it up
- Andrew
- 1 Review
Trustworthy, great service.
The stuff I ordered was as described, worked, turned up as and when I asked. Unlike other similar companies this one actually has the items in stock that it advertises and next day means next day.
Even though I had already made up my mind what I wanted sales person insisted on putting me through to a member of staff with specific knowledge of the product to make sure I was happy. Order followed up by a courtesy call to confirm payment / delivery details - far from the usual online/phone ordering experience - Brill!
- Gary
- 1 Review
Fantastic service from expert staff!
We have been looking to purchase studio monitors and after being messed about by another company we phoned Soundsliveshop.com. Without realising, we called before the shop opened, but the call was still taken from the Director of the company! He gave us some great advice and requested we called back later to talk to one of the Techs, who also gave great unbiased information, no pressure selling, just information. We called back a day later to place our order based on the information provided and the price (which couldn't be beaten!)
Well done Soundslive, you really have got it right on all levels! Looking forward to receiving the monitors!
- Georgio
- 1 Review
Fantastic
I have been to Sounds LIve since i was a kid.
My father used to shop at sounds live and the service has always been first class.
If there were any problems or questions to be asked they get back to you or help you with it straight away nothing is ever to much for the lads in the shop to help you with any advice.I would give this shop 10/10 for service. Sounds Live is the best music shop in the North East.
- Ron Jones
- 2 Reviews
Excellent Shop Great Service Fast Delivery
This was my first order, and I received an excellent service from them.
The staff are very friendly and helpful, will have no hesitation in ordering again.
Thanks,
Ron
- John
- 1 Review
Good products with competitive prices and good service
I was very pleased with the swift delivery of my product and would certainly advise you to shop with Sounds live. Very competitive in price and staff who are happy to help. Very pleased.
- Jacqueline
- 1 Review
Excellent service and very good deal
Ordered item and it arrived quickly on the date promised, Would not hesitate to use again.
- Mr Marcel Hovanec
- 2 Reviews
great service and fast delivery
Fantastic choice of products with a reasonable prices. Can only recommend.
