Never used Soundslive before. Ordered an ex-demo product at a discounted rate. Recieved a call immediately after to explain the item had already been sold but I could have a brand new boxed version at the same price. Can't fault their customer service nor their great communications (phone and emails). The item was delivered the very day they promised and was in perfect condition.
Don't usually leave feedback to be honest, but was so pleased with Soundslive.
I received my bass amp less than 24 hrs later from order to N Ireland. What a service. The amp grill was slightly damaged but not at the fault of SoundsLive I presume, but the aftercare was excellent. Everything was sorted out without any hassle or question. A great service which I will be using again and recommending my friends in the business do as well....Cheers SoundsLive..
I purchased a Takamine Guitar as a birthday gift. I did not want the guitar to arrive before the special day. After placing the order I emailed the store and they were so helpful in helping arrange delivery to suit my times and to also take all labels off of the package so that if it arrived when I wasn't home no one would suspect the gift! Great service and fast.
Got the best deal I could find on a Yamaha DTX532 Drumkit bundle with vic firth sticks, a Yamaha drum throne and Yamaha bass drum pedal! All brand new and sealed. No other supplier could offer me this exact deal! Simply brilliant!
Items were dispatched for next day delivery, I received the drumkit the following day, Unfortunately ukmail couriers left one parcel behind at the depot! Still I was informed by text of the delay and the courier delivered it a day later, no big deal.
It's always hard to put immediate trust into companies that you have never used, but sounds-live were true to their word and you cannot ask for better than that.
We run a Childrens activity and Adventure farm, and the service from sounds live was exceptional. I shall use them over and over again. John is a fantastic expert at the end of the phone, who helped talk Me through My decisions on buying microphones, and actually explained to Me why I DIDN'T need to buy new speakers. I don't generally write reviews, but as the service, delivery and expertise was exceptional, today I have chosen to. Thank you Sounds Live, you have helped us amazingly.
The service I received could not have been better. I ordered the item on a mid-Monday afternoon and it was with me the following morning. Not bad considering I live at the opposite end of the country in Cornwall! First rate.
I bought a new Marshall DSL40C recently. Took it out for the first time and dinged it. Couple of places where the vinyl covering came away from the wood - only minor damage, but really annoying for a new amp. Managed a repair, but a cover became a matter of urgency. Found one at Sounds Live. Good price and delivered within a couple of days. Delighted with the service and much happier taking the amp out now. I would happily buy from Sounds Live again
I bought a StagePas 400i and mics, stands etc etc from John at Sounds Live. Really happy with the service. After seeing the kit on their website, I had some quality advice from John over the phone. Very trustworthy - after explaining what I would be using the kit for, he actually recommended a cheaper mic for me as it was better suited. Can't beat that honesty. I'll definitely be using these guys moving forward. Speedy delivery too.