Best price I could find on the net. From order to delivery took 24 hours. They kept me up to date with emails. I wasn't familiar with them so checked their online review which were all good, so I know how helpful reviews are.
I have ordered multiple times Dell monitors, the delivery was in time and the prices are excellent.
Sourcetech are a great company to deal with, I have working with Michelle for some time now and will not go to any one but her because of the way she handles all projects, she makes Sourcetech my first choice every time!
the friendliness and iinformation given to myself on my visit to sources hq was amazing ,nothing was to much trouble and the information on whichever product i showed interest in was pretty comprehensive.throughout my short stay they didnt try to sell me anything just gave me all the information i required and everythjng i showed a liking too they gave me some really keen prices,a pleasure to do business with these guys.
What can i say, i have dealt with this company twice now and even when i had an issue they sorted it promptly and without fuss. They offer a very personal service i have struggled to find elsewhere
Absolutely faultless service. Delivery was going to take a few more days than stated, and I got a personal phone call from a REAL human being to advise me and apologize BEFORE they processed the order and took any money.
It was easy, accurate and quick to arrange my goods.
I double-checked with the office it would be dispatched same day - they were helpful and called me back when they said they would do.
Goods arrived next day - job done!
Bought a monitor from them (HP ZR2440w) quoted next business day delivery (which would have been Friday but did not receive it until the Monday — I advise against them using DHL in future).
Then when when I got the product and set it up it only had a US power cable... lovely.
Fortunately i had a spare. The monitor itself was great though, and the price for it incl. delivery was very competitive
I bought a Dell monitor in the UK for which I got delivered a power cord for another country. I noticed this to Sourcetech but got no reaction so far in one business day.
I have nothing but good to say about this company.
Service & Reliability were second to none.
Very happy to use them again.
I have always experienced wonderful, personal serivce from all at Source Technical Services! Friendly, knowlegable staff, super quick delivery and great communications. Michelle always has a smile on her face and is a pleasure to deal with! Thanks!
One last web search before giving in and ordering this lamp from eBay, where it would have had to come from Hong Kong. I stumbled across Sourcetech and discovered not only a company in England, but a better price than eBay for this particular item. I couldn't believe it, so I sent a message through their website just to confirm. The reply was prompt, informative and personal. It turned out the item I wanted was not in stock, but they were placing an order and would add my item to it. I placed my order the following day (Friday) and received my lamp the following Tuesday. Absolutely excellent service.
Ordered separately 2 items and paid £10 delivery on each which for 1 of the items is way over the cost for such slow service. Bought similar item from KJ Global and got item next day - fantastic service.
There are lots of different on-line suppliers for projector bulbs out there and some of them have abysmal customer service. Not Source Tech.
They called me to let me know theywere out of stock and then called again to tell me one was in the post. The whole process was fast, efficient and very good value.
Some suppliers wanted double for the same bulb.
Great service, great customer care, I will definately be using Source Tech again.
I needed a replacement projector lamp quickly for an important job. When the one I ordered was on back-order they let me know, offered me alternative solutions and when I decided to go with a slightly more expensive option they arranged to have it delivered the next day direct to the training site. Saved me a lot of worry!
the lady on the phone was helpful and phoned back to confirm avallability a credit to your company will use again when need to reorder.
Sourcetech was helpful and prompt (with their next day delivery service)
However the first lamp was faulty and although a replacement was sent next day, I find myself out of pocket (£5.99) due to postage costs to return the faulty lamp.
A second payment from my account, was also taken, this may have been a communication error and Sourcetech refunded my account within hours of being notified of the error.
The above two points, I feel has tarnished an otherwise first class service.
The price of the lamp, represents excellent value for money, although, I have only run the lamp for less than 6hrs since purchase, so unable to rate the performance at this time.
Should I have paid for returning, what was clearly a faulty lamp,surely the company should have re-imbursed the postage????
Sourcetech gave me a cheaper alternative to my origionla Sony projector lamp, although I did have a couple of problems with my lamp, Sourcetech replaced the lamp and were very helpful at any opportunity, I would recommend Sourcetech to any of my friend and colleagues and rate them very highly as an e-commerce company.
Well done Sourcetech for making my online shopping experience a happy one.
I put in a websearch for companies selling hitachi data projectors for my business and it came up with Sourcetech. I liked the price and the promise of fast delivery. They delivered on both, very good price and it was delivered to my door in a couple of days. Excellent.
My order was placed during the Chinese New Year. The company get some of their stock from China, as does everyone, and were unable to fill the order immediately. They kept me informed of the situation throughout, even offering me an alternative if I could not wait. I waited and the goods duly arrived a short time later.
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