South West Balloon Flights reviews

South West Balloon Flights reviews

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Waste of Time and money

This company is a con, didn't even get to fly. They don't deliver on what they promise. The weather has been terrible, so the flights were constantly cancelled, which is fair enough, but once 9 months are up (after the initial ticket purchase) they couldn't care less.
www.southwestballoonflights.co.uk

Reply from www.southwestballoonflights.co.uk

Dear Mr Bishop,

Thank you for your post. We are disappointed that you felt it necessary to take this step, as prior to your post we had emailed you alerting you to the fact that your voucher was about to expire on the 23rd April and urging you to book a flight, or offering you the option to extend you voucher.

Since the purchase of your voucher there have been 171 flights scheduled which your voucher was eligible for and which you could access and book onto, plus we have emailed and text you on numerous occasions urging you to book a flight. Of those 171 flights you have booked just 2.

Your voucher is valid until the 23rd April and between now and the 23rd there are a choice of a further 7 flights you could book onto, however you have not done so. The offer to extend your voucher is also still available.

Yours sincerely,
South West Balloon Flights
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Amazing Experience

Absolutely amazing experience from start to finish! Enjoyed helping inflate the balloon ready for launch and the flight was better than I expected - stunning views and the pilot pointed out all the local landmarks. Ground crew were also very polite and explained everything clearly. I have told all my friends about it and I can't wait to fly again soon!

www.southwestballoonflights.co.uk Details

About this company

South West Balloon Flights is the UK's first totally online hot air balloon operator offering flights across the South West of England from as little as £84.99, significantly less than the standard price elsewhere! Purchase a balloon ride to experience a flight from one of our stunning locations and enjoy the magical experience of ‘lighter than air’ flight over some of the most beautiful landscape in the UK.

Visit South West Balloon Flights

Contact information

Call us on: 01404 821552
We live here: Southbrook House
EX5 2PG Exeter
United Kingdom

Category

South West Balloon Flights is ranked 48 out of 54 in the category

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