Ordered a 1.5TB HDD that is hard to find anywhere else in the UK, friend recommended the company, and I'm glad I purchased with them.
The order arrived well packaged the very next day.
Would definitely recommend!
Have yet to try the HDD out yet in my PS4 next Friday 29th November, but as far as arrivals go, it's all good!
I ordered a 'rare' 2.5" drive, in fact SPAN.COM was the only UK supplier I could find on Google and at the time of the order they listed it as In Stock. The purchase receipt I received after the order completion also indicated the item was ex-stock and should expect the drive to be despatched on Friday 8 Nov with an estimated delivery of Mon 11 Nov (Special Post @ £7.70 + VAT). When the drive didn't arrive by the evening of Tuesday 12th I sent SPAN a message via their website. The following morning I received a response saying the item hadn't been despatched yet as they were still waiting for stock! The drive was eventually despatched on the 18th November and I received it on the 19th.
Saying that, the drive arrived safely was well packaged and the drive was exactly as specified. I installed it and returned the computer to the customer that day.
I've been looking for a raid debug box for ages then found just what I needed on span placed the order and it was shipped within 2 hours and with me by 9am next day.
The sata hdd condo needs a few adjustments to makeit perfect but its not bad. Few more mount holes so you can get a second 80mm fan on would help. Some extra stiffeners to stop it twisting and its ideal.
Once I get these two sorted I'll get two more
The items that I ordered were delivered by 24hr delivery and were very well packaged. I received very clear communication and new exactly what was going on every step of the way.
What more could you ask for?
Very impressed - will certainly use again.
Found your site by accident, but was very pleased I did, very competitive prices and UK based seller was the icing on the cake for me, had the product I was after and had a very efficient service to get it, will heartily recommend you to friends and family
Span.com was recommended to me personally by Dr Howard Oakley, the technical expert who writes for MacUser magazine, and he was very positive about the company. My experience has been similarly positive. The choice on offer is excellent; if advice is sought, it is quick and helpful; the prices seem very competitive; items arrive quickly and are well packaged; and even the occasional email newsletter is usually worth reading.
This was the first time I have ordered from SCAN. Initially at first I was getting frustrated as they could not verify either my home or office address. Maybe an up to date PAF file should be obtained as my home is over 30 years old. The industrial estate where I work must be a similar age too.
However despite that, the staff were very quick at resolving the issue and the goods arrived quickly.
I found Span a while ago while searching out some parts for my home built system but had not purchased anything from them until now, I did however find they offer good insights into their listed products which despite me having not brought anything from them prior to this I found the info invaluable I'm helping me to decide upon what I wanted.
I have been looking for some time now for an SSD SATA 3 controller card and have known the one I wanted (Sonnet Tempo SSD pro) but as it was quite expensive having being listed in places anywhere between £300-£400, Imagine my surprise when I'm browsing Span.com and I find the exact card I'm after and at only £192 + vat. It quoted a lead time of three days before dispatch but to my amazement on the 3rd day it arrives at my house beating their delivery estimate in the process. I would thoroughly recommend span to anyone.
Ordered a 1.5TB sata hard drive ready for the PS4 launch late on thursday night - received it Saturday morning. Noting I live on a island in the middle of the irish sea, I am throughly impressed.
span.com was one of the only uk based company I could find with the highest capacity sata hard drive suitable for a PS4. Only niggle is the site is a little 'clunky' and a bit old school to navigate but its only a minor thing.
Span has been consistently great over many years.
Always delivers on time and immediately contacts you if there are any problems with the order. One of the most professional online tech companies I've dealt with.
I've been using Span on and off for several years now and they have consistently been excellent. Orders are dispatched on-time and are well packaged. When there are issues with orders they are quick to contact you and resolve any problems. They are also very helpful if you need to contact them asking for buying advice. I highly rate them and recommend them without reserve.
I ordered on a Wednesday at 10.45 and I choose before 12 for delivery via City Link.
What disappointed me most was that it took until Thursday to process the order. Then on Friday the goods were collected. They were delivered on Monday.
The carrier seemed up to standard, but the standards of the supplier were bad, misleading and unacceptable..
Fella, this is my principal personal advice for you in pc hdd stuff: try Span.com with confidence. Never a problems, never a delivery trouble, only first class service.
Choose Span.com and never spent time anymore to seach anyone better!
Very happy with the service received, speedy despatch and correct goods received.
I find the delivery service to be great but the website leaves me feeling that I've not had a chance to assess all the products. Better use of the 'alternatives' and a more personal review of the products would help too. Phone support is good with sales people who know their products and it's a shame this is not translated to the website.
I was in need of urgent hardware to meet a deadline. I didn't have time to surf their website and find what I needed so I called instead and had customer service help me order the stuff I needed. Customer service was extremely helpful and everything worked out perfectly. I've been using span.com ever since and have no complaints about anything. I highly recommend span.com
I ordered a 5k1500 travelstar as my current 1tb laptop drive was so full it was impossible to get any more on it. Span was the first company I saw with some in expected in stock so I purchased it on the 7th of July With span expecting delivery on the 9th. It was sent out on the Friday 9th royal mail special delivery and it arrived on monday 12th. It might have arrived on saturday but there was a local royal mail holiday.
I had to contact customer service because the drives I ordered seemed to be lost (I had bought them for somebody else). They were extremely prompt with dealing with my issue and thorough in investigating what might have happened.
It then turned out that the package wasn't lost at all, and it was just the receiver's fault for having misplaced the goods. Though I wasted their time with several emails about this issue they were still very kind and helpful when it turned out it wasn't their fault at all.
The customer service also advises you on the best products to purchase if you know what you need but are not very technical, which I found very helpful and refreshing. Sometimes it's confusing to browse through all the different products but their personnel was ready to help and indicate what suited my needs.
In general I had a great experience with their customer service since, as soon as somebody answered to my first email, I found a person I could trust to answer swiftly and effectively to any doubt or questions I might have had.
I would recommend this website to anyone!
I ordered a miniSAS-4xexploding SATA cable which was right angled and pretty much impossible to find elsewhere. Compared with other sites which had non right angled cables it was much cheaper and my delivery even came on Saturday - next day!
This is my 4th order from Span and they always deliver promptly. If I ever have a question or need advice a quick call to them is all that's needed to point me in the right direction. Quality products from a quality supplier - I can't recommend Span enough!
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