I ordered three items, including an item shown as "brass batten lamp holder". When it arrived they had sent a plastic ceiling lampholder. I reported via their website and got a response within 2 days apologising and promising to send the right part. It took 5 days to arrive and was bent, scratched and worst of all brass plated. It is unusable but since it was cheap (£3) I have lost the will to chase further and have written it off as a bad experience. At least I have a usable (though expensive) ceiling lampholder! Now ordered from another web site promising solid brass!
Terrible service. Item listed as in stock but only after contacting spares2you after 10days did the replacement hose arrive after 13days. No e-mails were send to advise of the status of the order. I will not use again and would not recommend.
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