I recommended Spartaroo to 4 of my friends after receiving such a great service I ordered 3 pairs of trainers but they were the wrong size Spartaroo paid for the return post and sent my replacements out the next day what a fantastic service I will use them again!
Now you know I've been shopping around to try and get a pair of Cleo Crocs? Well, finally found a fab pair on the Spartoo website. Not only were they a bit cheaper but free postage too! I mean, come on, what could be better than that? Really, really chuffed that I found this site; got my Crocs in record time too. Check it out.
I ordered and paid for premium service , nothing premium about it arrived late and no refund of money , loads of offers come through but always with minimum spend of £50 . Shoes sent out in to me looked like a worn pair of shoes, disgraceful service in getting a result from this
I ordered a couple of shoes from Spartoo - both arrived very quickly. However, one of the pairs I recieved was not the size I ordered. I sent it back and requested another pair in the correct size. Unfortunately when they arrived they were also inthe wrong size. I don't know what happened, but it was just annoying, so I sent them back and purchased from another online site. Returns policy and customer service all very good though!
Ordered a Ripcurl Parka, easy terms set up, quick delivery, good communication and tracking, unfortunately size I ordered was too big so just now free return to local collection point and printed out return label, will definitely shop at Spartoo again and get the right size!!
After I asked a simple question about a money off voucher the 'Customer Service' MANAGER suggested that I go ask a friend to help me pay for a pair of shoes if I had hardship issues. When I replied that my 'hardship' was not an issue she should be commenting on she then went on to suggest that I enter a Credit Agreement to spead the extra cost of £7.76 across three payments!!
The company was very professional. Delivery was fairly quick. I loved the fact that whenever I received an email which was every day, the person introduced themselves by name, I found this very refreshing. I will most definitely use this company again.
Ordered Converse at 1.45pm as new customer hoping I had hit the next day delivery deadline as they were a last minute birthday present. Was amazed at the low price compared to the shops and even more amazed when the foillowing afternoon they arrived - and FREE delivery - doesnt get any better than that. Would definitely use Spartoo again and have reccommended to friends too. 'A' star rating!