Outstanding Customer Service
Review by confirmed purchaser
We spent a long time researching the internet looking for a towing cover for our new caravan, a 2013 Elddis Crusader Supersirocco. We chose Specialised Covers and ordered a Tow Pro+. At the time of ordering, there was a really long lead time on dispatch due to the high volume of orders being received, but we felt it would be worth the wait and hoped it would be ready by the time we could collect our new caravan. Last week I could see our order was at the end of the production process and I called them to ask whether it might be delivered in time, as we are collecting our new caravan this Friday. Just had a voicemail to confirm delivery tomorrow, Thursday. I cannot fault the Customer Service Team, they have pulled out all the stops and I will be recommending them to all our caravanning friends. Although we have not seen our towing cover yet, we know it will be worth the wait!