Ordered my first pair of glasses from speckyfoureyes which arrived before Christmas as promised, much better quality lens compared to my high street pair. I was that impressed with the quality & service I have ordered a second pair!
Ordered the glasses and arrived in about a week. Cant really believe the price.. Designer glasses with lenses and for under £30 delivered ! no on believes me when i tell then so have piinted all my glasses wearing mates to the website . Okay the glasses were on offer , but still .. absolute bargain .
Johnboy found this review useful
I've used Specky Four Eyes a few times now. The products are always well made for the price, emails sent to let you know the glasses are being made or dispatched. Time from ordering to actual delivery can be a little long but I'm guessing that is due to the weight of orders they under take. I have recommended to friends and my girlfriend is now going to use the website since seeing my glasses and the prices I have paid.
After being told how much my prescription glasses would cost at my optician (£100), I decided that I would carry on wearing "reading glasses" from the pound shop. They did the job OK but obviously do not cater for a different prescription in each eye. I decided to look at the website and saw there was a wide selection of frames at very reasonable prices. I chose the frames I wanted, input my prescription and ordered the glasses. They came quickly and I am very pleased with them (especially given the price tag compared to what opticians charge). I highly recommend the site.
I have used SpeckyFour Eyes twice, and both times the service has been impeccable. Like anyone, I had reservations about ordering glasses on the internet, but I needn't have worried. In fact having experienced some horrors buying from high-street opticians, I can honestly say SFE were a lot less hassle.
The value is exceptional (I have benchmarked against the high street) and everything about the order, from the original website to the fast delivery, was efficient and professional. I strongly recommend the company, and will be using them again.
It states 7-10 working days to receive order, I am still waiting since 19th Oct 2012, still no sign of order. Have called them today and they said item still not dispatched and would be next week now after they said they would be with me last week!! All paid up but no goods, will not be using them again! Very bad and poor customer service
Kevin Adams found this review useful
I have to recommend SpeckyFourEyes - I was a little wary of ordering prescription specs online, but I found I had no cause at all for worry. They were straight back in touch with me over any queries/problems and guided me through the whole process. And the specs are great! smart, fashionable, well made, - all at a fraction of the price. I was so tired of high street rip-offs. I'm only sorry I didn't find SpeckyFourEyes before. When you next need prescription specs, go straight to their site. You won't be disappointed.
I ordered some Bench glasses and I was unsure at first whether online prescriptions would be correct so I only opted for the cheaper lenses. I was very suprised with the quality and look of these glasses and will definately be buying more!!
I used specky four eyes for the first time recently and was very impressed. Initially, it was the bargain price I could get designer glasses for in comparison to the PROCES charged at high street opticians. I was kept informed every step of the way via email and once despatched I received them very quickly. The glasses are good quality and I would recommend anyone to use them :)
Johnboy found this review useful
A really easy to order professional service. Kept informed of the order throughout via email. Good quality product and I recommend this company to anyone. Thank you.
I'd recommend SpeckyFourEyes.com to anyone looking to save money on quality glasses. Much more of a range than the high street, plus the added bonus of no closing time! Keep up the good service and I'll keep returning for my glasses.
Stumbled on the website but found their range of specs fab. Ordering service was easy and delivery was very fast. My specs, well they came with a free case and they are the most comfy specs I have ever owned!! I recommend them highly and will revisit for more
I had some reservations about buying glasses online as I've heard horror stories from other people about their disasterous attempts. SpeckyFourEyes was recommended by Moneysavingexpert website so I thought it would be worth the gamble. I shouldn't have worried because when my new Bench specs arrived they were just perfect. It's worth taking your time to make sure the info you give from your perscription is correct but that done, relax and await your new glasses. I can honestly say that they are better than my other new pair that I orderred at the same time from a leading high street optician.
Great service and value for money.
Would recomend 100%
If all goes well SpeckyFourEyes may be fine, but you're in trouble if you complain or want a refund.
Ordered frames and lenses from them, but found order status updates to be inconsistent. The lenses also took well over the supposed 8-10 days. So, when I got my glasses and found a mark on the frames I returned them requesting a refund rather than a replacement.
Four weeks after SpeckyFourEyes had received my returned glasses a replacement pair was delivered to me. In the intervening weeks I'd sent a number of e-mails to SpeckyFourEyes asking about the status of my refund. Most went unanswered, some got a reply promising to looking into the matter. I was never told a replacement pair was being sent.
Since then I've tried numerous e-mails and phone calls to ask why my refund request was ignored. Mostly I've been ignored again, although I was offered a 20% off code in compensation for the original faulty frames - absolutely useless and misses the point of my complaint entirely.
I have never experienced such poor customer service before.
Charlene found this review useful
My order turned up today (order number 017680) and the reading lenses I paid for have not been put in them. The glasses I received still have the manufacturer temporary stamped plastic lenses that *do not* magnify anything at all, they are clear and marked with BENCH (etched) all over the plastic. I ordered reading lenses! and they have not been put in my glasses. I am disgusted that my order has been shipped out to me without the actual lenses I paid for being actually put into the glasses!
Edited to add: I have proof of my order, which the seller keeps denying. I have email proof, screen shots of emails taken from my account on their website and confirmation email.
Wayne Campbell found this review useful
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