Disguisting is an understatement
I ordered some contact lenses from the Specsavers website. They took the payment of £120 but failed to send me the contact lenses.
After 2 1/2 weeks of chasing them, 7 phone calls, an email and being lied to numerous times on the phone Specsavers admitted they couldn't get the contact lenses but I am still waiting for a refund!
They loose your personal details and get your prescription mixed up with other peoples records. Once they have your money they are not interested.
DO NOT USE!!!!