I can say straight away, this has been the only time in my 75+ years of life that the old addage was completely incorrect.
Spex4less are unbelievably good. The sort of service that one dreams about.
I will never, ever, go to another place for my glasses.
Always helpfull, always pleasant to talk to on the 'phone and the prices are so reasonable, far lower than anywhere else that I have heard of.
Many thanks to the company and their very friendly, efficient, staff.
Omg, I have just received my spectacles from Spex4less, from ordering them on line to receiving them, was under 2 weeks, such an easy process, not to mention the money I have saved:-), Specsavers, who I have always gone to, were going to charge me for the same thing £274.00, , with spex4Less, I only paid £93.91, with postage and packaging, unbelievableeee, defo gonna use Spex4less again, and tell all my friends about them, thank you soooo much, I love my new spex :-) x
I have had a pair of glasses prior to this order which resulted because I broke the expensive ones I got from a local optician. I broke them,distance glasses on Diamong Jubilee Saturday.
I emailed on Saturday to ask if they still had my prescription on file not really expecting a response before the Tuesday after the Jubilee weekend. Imagine my surprise when I got an email back by return to say they would check and get back to me. They did - next day - I placed an order by email - an email arrived on Tuesday to say they were being despatched - the glasses arrived Thursday morning!!!!!!
Fantastic service at a very reasonable price
I fund this company on the net, I ordered two pairs of glasses one for distance and one for my fishing. There was a delay due to my lensses not being upto spex4less quality not their fault. I got my glasses today along with a refund due to the problems surrounding the delay.
The glasses are top draw and so is the service from this company, all my glasses from now on will bought from them.
Well done spex4less five stars for your service and comms
Have never previously done a review but having purchased vari focal specs from spex4less at incredible value and quality, the specs were damaged due to a "mishap" a few months after I purchased.
Believing them to be beyond repair (took them into a local opticians )I sent them back to spex4less who repaired and returned them to me within a couple of working days at no charge!
Many thanks to Paul, just a brilliant company to deal with.
It was with some trepidation that I embarked on making my first purchase of glasses online, but this was totally unnecessary.
I was given good advice over the phone by extremely pleasant people. I ordered on Wednesday afternoon and to my amazement both pairs were delivered by first class post on Saturday morning. The quality, price and service could not be bettered.
I have made orders with spexforless for the past 3 years. I found the whole experience so excellent, I encouraged my family to order through them also.
Nothing is ever a problem with these people. If you have to return anything, even if it is because you think the glasses do not suit you, this company gives a fast exchange or refund without numerous forms to fill out or a tonnes of questions asked.
I will never buy optical wear from anywhere else, this company I cannot rate high enough.
I have used Spex4Less before and will certainly use them again. Customer service is second to none. This time I ordered glasses with flip up sunshades for golf. To my amazement they were with me the next day.
Yes I said the next day.
I spoke online with a representative regards some questions then ordered before lunch. They were with me the next day well before lunch. You can't get better service than that.
As I wear varifocal transitions. I have used the new glasses for driving too so great for sunny days. The extra yellow shade is excellent for low light and night driving makes things so much easier to see.
I recently ordered my first sports goggles, and am very pleased that i did it with Spex4less, the time and patience they took with me even when I was just asking a lot of questions showed me that they take what they do seriously and with great dedication.
Will surely buy another pair
Glasses turned up after 5 days including weekend. I had never bought glasses on-line before but a friend recommended spex4less and I'm really glad they did.
£23 including delivery is fantastic from now on I'm sorry Specsavers you can test my eyes but I will be using Spex4Less for supplying my glasses from now on.
I have now used this company several times and have found them to be second to none when it comes to customer service. Any queries are answered promptly and staff are extremely helpful. Any minor problems are rectified easily and swiftly and I would recommend them to anyone. Their prices are extremely competitive and I will certainly use them again for all my future purchases of glasses.
I just had to comment on my recent order from Spex4Less. I needed new glasses urgently and after putting my order through (which included offer of free high visibility MAR coatings) I used their Live Help to ask if my order could be given priority...this was on a Friday. The technician I spoke with was very helpful and said that my glasses would be sent out mid-week the following week. I've used other companies in the past and been given similar information only to wait weeks for my order but on the following Wednesday morning my new glasses arrived as promised. The glasses are rimless and of the highest quality and needed no adjustment at all. Congratulations to Mr Styles and his staff for providing such an excellent service and I would recommend them to anyone looking for quality glasses online.
I have now bought 4 glasses with this excellent company. The prices are very good value and they are very prompt with delivering the glasses which have always been great, except for my one mistake with the prescription details. They dealt with the issue very promptly & did not charge me for the error.
I have no hesitation in recommending this company and so far 2 of my friends have used the company and they have been very pleased with their glasses.
In my experience it was a real pleasure to deal with Specs4less.
Their quality is first rate,the service is faultless the delivery is unbelievably fast and the prices are very modest when taking account of quality,and any contact is actioned quickly and with courtesy.
Many other online businesses would do well to adopt this model.
I have no other relationship with Specs4less than as a customer so I would not hesitate to say that for me, this is the Gold Standard and I would recommend them to anybody contemplating an online purchase of specs.
Fantastic company. You get to speak to a real person when you ring them. Their spectacles are ridiculously cheap compared to anything I have found on the high street and their customer service is second to none. I genuinely cannot fault them on anything.
I have had two pairs of spectacles from them and will definitely be going back for the next pair as well as recommending them to everyone I know.
I have had glasses from Spex4Less before and was very happy with the whole experience - especially compared to the rubbish service and selection my local optician gives at outrageous prices !
Now I wanted to get prescription goggles for skiing - but had no idea how to go about it. Who do you call ? Bolle ?? The Ski shop ?? The Optican ??
I just went to the Spex4Less website and asked via "online chat". They quickly answered all of my questions, pointed me towards some goggles (that were half the price than the high street) and reassured me with their 100% money back guatantee. The goggles arrived a week later and are perfect. Now I can see on the slopes ! I have recommended Spex4Less to friends based on their service and they have all had the same happy outcomes. Try them !!!!!
I have had several pairs of specs from Specs4less they have all proved to be of excellent quality, frames and lens.
After my most recent eye test the optician suggested that for convenience I should try half lens specs. For a single reading lens only
the charge would have been £95 +. I ' talked ' on line to specs4less and asked for advice. They recommended a suitable frame and charged just over £30.
Ordered Wed., delivered Sat., they prove to be of superior quality in every way.
Apart from the significant savings I made, their customer care is superb. They called me up within hours of making my order to confirm my unusual prescription and frame size - talk about proactive! Specs were delivered in three days. Bucket full of WIN.
You get what it says on the box; great customer service, value for money coupled with a professional approach that exceeded my expectations.
Have so far ordered four pairs of glasses from Spex4Less both distance and reading. All glasses fit well and are very clear. As good as the designer pair from opticians at a cost of £150. Had a slight problem with one pair but Spex4Less were so good and rectified problem quickly without question. I have to say that I believe the prices and service cannot be beaten. Ordered pair form another company on line but came from Hong Kong and did not fit so well, so beware.
I never expected the glasses to arrive so quickly and to fit me so well. The prescription was spot on, I can not fault Spex4Less and highly recommend them.
I had to send the frames back as they were too big but none of that caused any problems and they sent new frames to photograph for my varifocals within a few days even though I live in France. I won't bother using conventional opticians for lenses or frames in the future.
I've bought several pairs of specs from spex4less over the years. On 2 occasions the order was wrong - the first time because I made a mistake, the second time because they did. On both occasions they replaced the glasses immediately and willingly. Its great to know that if anything goes wrong with an order, they sort it quickly and helpfully
They are quick and efficient.
However, it would be easier to place further orders if they sent a copy on one's prescription with their promotional emails or on request.
Reasonable prices and quick and easy to use.
I recently ordered some precription ski goggles. I am thrilled with my purchase. They arrived in just a matter of days and are made to a high standard. I will definitely place future orders with Spex4less and can thoroughly recommend their products to all those needing new specs. Prices are competative and are extremely good value for money.
Excellent company. Have dealt with them before and plan to do so in the future. Highly recommended.
Ordered two pairs of spex, clearance sale, for £9.97 per pair, complete.
Very fast make-up and delivery, within a week.
Not designer frames, but not bad at all, presciption perfect. Always believe you should have a spare couple of pairs, in
case of emergency.
I received my reading glasses within a few days of ordering, not only were they stylish but the price was unbelievable!
Ordering and keeping in touch with Spex4less is very easy and they genuinely seem to care about offering value and a quality product,
Thank you very much.
Filled in my details for relensing my bifocals, sent them off to the address provided, and they were back within a week, delivered to my door. There's no fault on the quality, the price is always better than the high street, and the special offer of free coatings was the icing on the cake. Top marks.
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