True customer service isnt necessarily getting the goods perfect from the off, it's also when there's a problem, the firm make sure that either the goods are replaced or you get a refund( and in the quickest possible turn-around time with no quibbling). Sport & Speed were offering a cycle helmet I fancied & also the best deal. Unfortunately, when it arrived, I noticed that part of the decals were pealing away. A quick telephone call saw both my return postage refunded and a replacement item sent onto me. I returned it on a Thursday & received the replacement item on the Monday -excellent service in my book. Would definately use them again.
To reply as a company, please log in to your business account.