Perfect service - Great Advice - Einburgh StJames Centre
I bought a new pair of trainers from SD a couple of weeks ago, I took them back yesterday to change them. I came across the manager (I think he was the manager on the floor). Anyway I asked him a couple of questions about style & comfort and before I knew it I was being looked after by no less than two of them, the floor manager & his assistant, who went out their way to accommodate my footwear needs. By the time I had left I had tried on at least 12 pairs of trainers.(I was encouraged to make sure the trainer I ended up buying was perfect for my feet)...even though I had already bought & they already had my money, they were so incredibly informative & helpful. I left some 40min later with my choice of trainer & I know a hell alot more about insoles, low&high arches, gel support, cushioning. The crash course in trainers, I received in SD by this guy, means never again will I enter a sports shop & be spun a yarn by illinformed, money hungry assistants. So I would just like to say a million thanks to these guys. I didn't get the boys names - but as I said I think one of them was the floor manager & his smaller, slimmer, younger assistant were both excellent. Thanks guys.
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