Sportsdirect reviewed by

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

The 'never again' mail order company

I bought some Karrimor items, convertible trousers, shorts t-shirts. Really poor quality and poor sizing; t-shirt far too small for the size, convertible trousers far too long, cheap feeling materials and finish. I returned all items at some considerable cost to myself with the promise of a full refund including £3.99 shipping. The refund for goods was prompt, but they did not refund the shipping costs nor did they reply to any of my emails. I give them one star for replying to my message via sportsdirect's facebook page and I did receive my refund this way, but I only suspect that was due to my campaign of negative comments to all their posts.
The shop also has a policy of not giving refunds even though they do not have fitting rooms in their stores - if it doesn't fit we'll give you a credit note or gift card! I'll pay more for my goods rather than shop here in future.
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