Reply from Sportsupermarket
[REPLY]
- Reviews (30)
- Sarah Smith
- 1 Review
The product I received did not match the photo on the website
I scoured the web for an exact replacement for my swimming costume. No one had it in stock, but then I found it on SportSupermarket. Very pleased with myself, I placed my order, and it arrived very promptly. Unfortunately, when it arrived, it was not the costume shown in the picture on the website. It was similar, but not the same, and it doesn't fit as well as the one I wanted. So I emailed customer services to explain this, and asked if they could supply the one in the picture. I'm still waiting to hear back from them...
Reply from Sportsupermarket
Thank you for your feedback, we were sorry to hear that the item received was not the same as the image on our website. We have this morning tried to contact you and an email has been sent to your email address, please do contact us for further support if required.
Regards,
The Team
- RICK
- 1 Review
Good
Mostly good but could do with packaging items better (i.e. using a cardboard box to protect the items - some of the items came with damaged packaging).
- FRANCES BENNETT
- 1 Review
Perfect Canterbury Uglies
On recommendation from a friend I wanted a pair of Canterbury Uglies tracksuit bottoms for work. I have been looking around to not pay the full price but to find someone who sold them in simple sizes (not small, medium etc but 10,12 etc). Sportsupermarket met both these requirements. Ordering with them was quick and easy and they turned up within the estimated delivery. I will be ordering more of these tracksuit bottoms with them and looking to see what else they do. I'm a very happy customer!
- Peter Walker
- 2 Reviews
Great products & quick delivery
My first order with Sportsupermarket & I wouldn't hesitate to recommend - excellent service. Thanks!
- Customer
- 2 Reviews
- Garry
- 2 Reviews
Speedy delivery an great choice of clothes
Sports Direct is a great store. Excellent choice of clothing not just sports wear. Great prices, next day delivery and everything always seems to be in stock. I cannot fault my shopping experience in any way with these guys - in fact so pleased this week I've placed 3 orders!
- KAMRAN MOHAMMED
- 1 Review
Quick and reliable.
Very good customer service, quick and reliable delivery.
- JAMIE_LEE
- 1 Review
Outstanding
Service was brilliant, product in perfect condition when arrived. I will definitely use Sports Supermarket again!
- Jade Newbury
- 2 Reviews
A very professional service
It was easy to find what I wanted and I was sure that I would be getting what I was looking for due to the good description and photos. I placed my order simply, received confirmation via email and received my skipping rope swiftly a few days later, well packaged and in excellent condition. It's exactly what I ordered. Thanks for a great service. I skip every day!
- Deborah Bevan
- 5 Reviews
Easy website, great service, fast delivery.
Would certainly use this website again and recommend to all.
- RES
- 1 Review
Great product, good price, great service
I ordered a set of Canterbury Tracksuit bottoms for my daughter. They arrived in good time and she loves them
- David Evans
- 1 Review
No Worries.....
Supplied and delivered what I wanted fast and with no problems or delays
- Stuart
- 1 Review
You simply can't go wrong
Great selction of gear on this website and they keep you up to date with your order progress at every step. I needed the items ASAP and for only £2.50 extra they arrived at exactly the time stated. Absolutely fantastic service, I'll be shopping here again!
- Julie philpot
- 2 Reviews
Service and delivery as advertised
A company who do as they say they will do. Delivery schedules as advertised!
- R. Surana
- 1 Review
Excellent
Order was delivered really fast and the item was perfect. Would definately shop again.
- mark blewitt
- 1 Review
great service
orderd my trainers, they came on the day they were promised, they were a great item, well packaged , sportsupermarket now was a pleasure to deal with, thanks alot
- Grant Cunningham
- 1 Review
Great prices, fab service, who could ask for more!
The website was easy to navigate, prices were very keen. I was surprised then at the level of service. good to know there's at least one company that does not compromise!
- Gina Johnston
- 1 Review
Super Service at a Super Price
I bought a set of skins from Sportsupermarket. Super price on theri website compared to others. The service was faultless. Great communications. Royal Mail tracking ID sent to me so I could keep track of my item. My item arrived well packed and in super time. All round pleasant transaction. Would by from again and would highly recommend to others.
- Jan Trafford
- 1 Review
quality service - speedy delivery
I ordered for the first time and was very immpressed. They kept me up to date with the whole process from the point of order to when the item was shipped. Item was delivered before the estimated date which was great. very happy and would use again.
- Rich
- 1 Review
- Customer
- 1 Review
- Dave Simmonds
- 1 Review
- Sharon
- Birmingham, GB
- 1 Review
Excellent
Sportsupermarket service was fantastic, quick delivery, quality goods and value for money. When I had to exchange goods it was no problem. Exchanged within a few days! Excellent retailer and I have been recommending them to my friends as well.
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- Stephen Smith
- Harrogate, US
- 1 Review
Excellent service - quick delivery good comms - will be back
Excellent service - quick delivery good comms - will be back
- jpoolton
- 1 Review
Great all the way through : )
I have not used this retailer before so I was a bit worried. No need to be though, they were great every step of the way. I will certainly use them again and recommend sportsupermarket to others, most definitely
- Russell
- london, GB
- 1 Review
- Chee Wei Lee
- Cambridge, GB
- 1 Review
Excellent service
Very fast delivery. Items according to description. Good value on products as well.
- ML
- 1 Review
GREAT VALUE FOR MONEY
VERY GOOD SERVICE AND DELIVERY WAS VERY QUICK RECCOMMEND THIS SITE TO ANYONE WANTING GOOD SERVICE AND LOTS OF CHOICE AND VALUE. THANKS
- VIKRAM UPPALAPATI
- 1 Review
Excellent service
I am very happy with your service and have already recommended to my club members about super fast shipping to ireland. Going forward everytime I buy any cricket stuff it will be through sportssupermarket.
- myms
- London, GB
- 1 Review
quick delivery
Order delivered super fast even though I didn't pay extra for p&p...
I recommend this site to anyone who like affordable trainers & a quick service!
