Contacted Springfield camping to price match a coat I wanted to buy. The price match was agreed over the phone and my order was taken straight away (and on a Sunday). Received the coat two days later and am very pleased with my purchase and the service I received. I will certainly recommend you to others.
Commandée le mercredi reçus le vendredi, la livraison est rapide.
Hélas j'ai eu une erreur sur la livraison, j'ai signalé le probléme par mail et j'ai obtenue une reponse rapide.
J'ai reçus une étiquette de retour UPS et je n'ai eu qu'a donné l'article emballé au transporteur sans frais supplémentaire. 2 jours après, j'ai eu la bonne tente. Au total 1 semaine pour la livraison en France (Tout ceci avec l'erreur de livraison pas mal quand même) C'est aussi dans de pareil cas que l'on vois le serieux d'un Webmarchand. j'e n'ai pas mis 5 étoiles car il y a eu l'erreur.
Il y a toujours eu quelqu'un qui a répondue à mes demande très rapidement, Martin & Chris...
Je suis satisfait et je n'hésiterai pas à commander de nouveau malgrès l'erreur.
Attention toute fois, il est à noter la convertion Livres -> Euros ne marche pas toujours le montant reste en Livres !
Very good friendly service. Got contacted because of some technical issues with payment methods and despite this tent arrived next day as promised. Good price and overall excellent service - no hesitation in recommending.
I had been searching the Internet for weeks for the footprint and carpet for my Vango Airbeam tent, so when I found it on Springfields website I knew it was a great price. I rang the company to place my order and was told it would be with me the very next day FREE OF CHARGE!! Sure enough I had a text message early the next morning to say it would be delivered between 9am and 10am - which it was. I was so impressed with the service, I convinced my parents to buy the vango airbeam awning they had seen elsewhere from Springfield instead. This time we ordered on line but the service was still just as smooth and the awning was delivered within a hour slot the next working day. If only all companies worked to this standard.
Springfield wasn't the first site I Googled, but one of the clearest and most efficient - so my order went to them. Parting with my card details felt secure and the almost instantaneous e-mail confirming everything was impressive. So too was the ability to track my parcel, and a good retail experience was capped by the quick delivery of my purchase (ordered on a Friday and delivered on the following Monday morning.). I have never ordered on-line from Springfield before but intend to again!
First class service great customer service delivered on time would recomend to family and friends
Having read a lot of reviews about this product, I ordered a set of camping pans at a very good price. The pans were exactly what I was expecting. The delivery was easy to track and they arrived at the time stated. Good product at a good price with good service and delivery.
Ordered the footprint Sunday, with a delivery date of Tuesday , we received a text message from the courier, with a 1 hour delivery slot. Item was delivers in the slot . I will not hesitate to use this site again.
I needed a replacement arch for our Coleman Event Shelter as it had been damaged whilst waterproofing.
I was texted twice with progress on my delivery and the part was delivered at the beginning of the designated hour. At last - no waiting in for a day for no delivery, surely this is the way it should be done.
Great seller, would recommend to anyone.
Ordered my Zypheros 2 XL tent as this had been given a very high rating by a variety of outdoor activity people. Was not easy to come by but after a search I found what I was looking for from Springfield Camping.
I was contacted by them day after forwarding an email late one evening. Very prompt response and person I dealt with was extremely helfpul and knowlegeable . As a result the purchase was made and within 48 Hours had arrived at my door. (Fantastic)
Would strongly recommend Springfield Camping and will certainly use them in future.
Bester service und schnelles liefern. Wenn das Zelt jetzt auch noch so gut ist wie der service dann bin ich glücklich über diesen kauf. Lg Innsbruck
Decided to buy from Springfield due to good prices and availability information and was impressed with the ability to specify a delivery date. I also remember the site saying that if there was a problem with my chosen date they would contact me. So when my wife stayed at home on the chosen date no tent arrived on ringing the shop she was informed that t would be coming the next day due to the bank holiday which is fair enough but without telling us it wasted a day and was very irritating. Hopefully Springfield will be able to sort out the communication so that this doesn't spoil other peoples experiences
Just came back from 4 days camping, and used the Vango footprint I bought from Springfield Camping.
Not only this footprint is great, but the service provided by Springfield is excellent. I was kept informed about the delivery at all time, by email and by text!
The footprint was delivered in no time as promised by Springfield Camping.
Therefore, I strongly recommend the Vango Footprint but more importantly, Springfield Camping!
I found your company after disappointment with others. I found your website easy to use and search. I was even more pleased with the cost of the item I purchased and then even more pleased when I discovered free next day delivery. I was vey impressed and will be coming back, now that I have found you. Thank you!
Bought a tent, which arrived next day. Unfortunately the tent had a manufacturing fault, but I called customer service and they had another one sent to me to swap the following day. Brilliant customer service, very good price and free next day delivery.
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