Springfield Camping reviews

Springfield Camping reviews

Excellent
9.7
from 0 - 10
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Review by confirmed purchaser

quality boots good price quickly despatched

Quality boots great price quick despatch
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Review by confirmed purchaser

Fast delivery, easy to use website

Bought a tent carpet that was an end of line so struggled to find a supplier that had one. Luckily it was in stock here. Swift delivery with dpd that gave me a half hour time slot for delivery with live tracking of the delivery van it was right on time. Impressed.
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A slight problem at first, but all sorted amazingly

I had an absolute nightmare on trying to order a backpack from multiple online stores, but Springfield pulled through.

At first after my order was taken it turns out they never had it in stock and apologised.I thought all hope was lost at this point. But after talking to their customer support, they managed to get their supplier to send it directly to me for same day shipping. They are the only company of the three I tried that actually managed to sort the problem out and get the product shipped to me.

Dispite the error at the beginning, they managed to go the extra mile and sort it for me. Great!
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Review by confirmed purchaser

Efficient and Serious!

Springfield Camping is a really efficient shop.
I received my item in less than one week from the purchase.
I contacted them for problems and they answer quick and professionally!
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Review by confirmed purchaser

fast delivery and as advertised

I bought a tent. It arrived as promised, and on time.
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Review by confirmed purchaser

Excellent Service and Company

Very impressed
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Review by confirmed purchaser

Product as advertised, good service, quick delivery.

Product as advertised, good service, quick delivery.
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Review by confirmed purchaser

Great service!

Staff are very helpful on the phone & product arrived quickly & as described
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Review by confirmed purchaser

great.customer service

Quality goods at great prices
Delivery excellent too.
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Review by confirmed purchaser

Excellent!

Order delivered on time (given an hour delivery slot), and well packaged. I would certainly purchase from Springfield Camping again!
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Knowledgable and Experienced Staff

Help was only a phone call away.
I received professional advice regarding a couple of Jackets I was undecided on.
As a result purchased the one best suited to my requirement over the phone on Friday and received it as confirmed by email and text on Monday.
A model of how customer service should be conducted.
I will not hesitate to shop with Springfield Camping again.
Well Done
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Review by confirmed purchaser

Helpful and prompt

Phoned and received very helpful advice. Placed order and received instant email confirmation. Jacket arrived next day at confirmed delivery time.
I call that excellent service.
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Review by confirmed purchaser

Very helpfull team

We found that the team @ Springfield were very friendly, and very willing to help with our requirement on a special order.
We would totally use them again.
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Review by confirmed purchaser

Everything was perfect. Highly recommended.

Very fast delivery, good communication and product as expected.
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Review by confirmed purchaser

springfield beat the rest because their the best.

I found them to be very knowledgeable helpful and professional, the hole shopping experience was a joy.I was given the advice and help needed to select the correct equipment to do the job I required of it. I will use them again without hesitation and would highly recommend them to all. Thank you all at Springfield.
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Review by confirmed purchaser

Great overall!

Springfield Camping were great. The item was delivered very quickly and the price was fantastic compared to other online retailers. The refund process wasn't very clear but, after not getting an reply to my email enquiry, I sent the item back and the refund was processed immediately. I was happy overall and would use them again.
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Review by confirmed purchaser

Excellent service and so speedy!

My footprint arrived so quickly and with good communication. Can't wait to get some decent weather to try it out!
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Excellent customer service

I spent hours searching the web for a very specific tent that I could not find anywhere that I finally found on their website. But unfortunately, through the website, I was unable to ship the item to me overseas. I phoned and spoke with a wonderful gentleman named Adrian who took my info, phoned me back within 10 minutes with shipping quotes, took my order over the phone and shipped the tent that very same day. Received it within 3 days as requested and am a very happy customer. Fantastic product and excellent customer service. Highly recommended.
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Review by confirmed purchaser

Very dependable company to use!

My order was placed, dispatched and received all within two days. Great company to use.
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Review by confirmed purchaser

Very helpful and well informed

I bought a tent footprint from Springfield. The chap I spoke to on the phone was aware of changes to the tent model and ensured I got the right one. I paid over the phone and the item arrived two days later.

Springfield Camping Details

About this company

Outdoor Clothing, Tents & Camping Equipment Retailer. We stock wide ranges of Tents, Footwear, Rucksacks, Sleeping Bags, Accessories and much more. Major brands including Vango, Outwell, The North Face, Berghaus, SunnCamp, Terra Nova, Wild Country, Force Ten, Khyam, Weird Fish, Barts plus many more.

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Category

Springfield Camping is ranked 16 out of 51 in the category

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