Springfield Camping reviews

Springfield Camping reviews

Excellent
9.8
from 0 - 10
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Review by confirmed purchaser

Great overall!

Springfield Camping were great. The item was delivered very quickly and the price was fantastic compared to other online retailers. The refund process wasn't very clear but, after not getting an reply to my email enquiry, I sent the item back and the refund was processed immediately. I was happy overall and would use them again.
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Review by confirmed purchaser

Excellent service and so speedy!

My footprint arrived so quickly and with good communication. Can't wait to get some decent weather to try it out!
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Excellent customer service

I spent hours searching the web for a very specific tent that I could not find anywhere that I finally found on their website. But unfortunately, through the website, I was unable to ship the item to me overseas. I phoned and spoke with a wonderful gentleman named Adrian who took my info, phoned me back within 10 minutes with shipping quotes, took my order over the phone and shipped the tent that very same day. Received it within 3 days as requested and am a very happy customer. Fantastic product and excellent customer service. Highly recommended.
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Review by confirmed purchaser

Very dependable company to use!

My order was placed, dispatched and received all within two days. Great company to use.
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Review by confirmed purchaser

Very helpful and well informed

I bought a tent footprint from Springfield. The chap I spoke to on the phone was aware of changes to the tent model and ensured I got the right one. I paid over the phone and the item arrived two days later.
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Review by confirmed purchaser

Very good service, well priced and quick delivery

What more can be said? Everything was as expected and hassle free. I would recommend.
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Review by confirmed purchaser

Outstanding!!

I ordered a coat from Springfield the day before New Years Eve not expecting to receive it until well into 2014, but it arrived the next morning on New Years Eve!! Now that's what I call top service. The Jacket was perfect and well packaged - can't say any more - 10/10 fantastic!
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Review by confirmed purchaser

Great and speedy service

Really great shop - jacket arrived after two days
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Review by confirmed purchaser

Totally brilliant service

Quick and thorough expert service. Staff are helpful
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Review by confirmed purchaser

An absolutely excellent, personal service.

Having been let down badly by another camping company, I phoned Springfield and received first rate advice and service, even to the extent of getting a lofty member of staff to try big sleeping bags (for my tall son-in-law) and then phone me back. The item was then immediately dispatched and arrived exactly in the slot I was advised ready for Christmas. Highly recommended company. I'll be back.
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Review by confirmed purchaser

Excellent

Was very impressed I had ordered an item on line to collect in store I then received a call which I missed & was then sent a text to say the item I had ordered was out of stock but they could let me have the next model up for the same price. Would definitely use again and I would also have no hesitation in recommending them keep up the good service.
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Review by confirmed purchaser

Reliable and on time

It was necessary to change my delivery address at the last minute. Staff helpful,polite and order was delivered on correct day and to correct address. Very accommodating would use them again.
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Review by confirmed purchaser

Quick and very efficient, would recommend to friends!

Easy to place order, arrived promptly as agreed. Impressed!
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Review by confirmed purchaser

Great service and quick replies, product description not completely correct

Ordering didn't go flawless but this was quickly fixed by customer service.
Delivery was really quick to The Netherlands
Product description is not completely correct. Product was filled with thermoball insulation, not with down
Springfield Camping

Reply from Springfield Camping

Thank you for your kind feedback and for bringing this to our attention. We have now corrected the description for this item.
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Review by confirmed purchaser

Great customer service!!

After a mix-up in my order, I received an e-mail from Springfield Camping to rectify the order mix-up. After communicating through emails, I received a call from Adrian, who was very polite. He resubmitted my order and I received my tracking number very quickly. I was very impressed with the customer service. I know, with the holiday season, things can happen. Springfield Camping rectified the problem. It's nice to know there are still companies out there going the extra mile to please a customer!!
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Review by confirmed purchaser

Great place, lovely customer service & a variety of stock

I like springfields in comparison to others as I never feel pressured to buy or hounded by the staff, they are there to give advise when i ask for it and are always really welcoming. The variety of stock is great and even when they don't have something in the staff really go out of there way to help. :-)
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Review by confirmed purchaser

Great delivery perfect condition

The kestrel fleece arrived on time and was just the perfect present for a cold winter.
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Review by confirmed purchaser

Excellent service!

Ordered my coat on wed, it came the next day before the Sch run - perfect!
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Review by confirmed purchaser

ace banana!!

what a brilliantly stocked shop.

only complaint was it was the wrong side of Halifax!! BUt the NHS Discount more than made up for that.
Very helpful, attentive and knowledgeable staff, could of spent a lot more money here, great range of basic to top line outdoor equipment.
I recommend this shop wholeheartedly.

Chris

Springfield Camping Details

About this company

Outdoor Clothing, Tents & Camping Equipment Retailer. We stock wide ranges of Tents, Footwear, Rucksacks, Sleeping Bags, Accessories and much more. Major brands including Vango, Outwell, The North Face, Berghaus, SunnCamp, Terra Nova, Wild Country, Force Ten, Khyam, Weird Fish, Barts plus many more.

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Category

Springfield Camping is ranked 6 out of 51 in the category

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