The customer service I received was excellent,I was kept well informed about my order and when I entered some details wrong the staff ember who called me was very helpful, I also ordered a tent that turned out to be out of stock so I was given a more expensive tent at no extra cost, very happy! I will use Springfield camping again.
Rang for advice on sleeping bag for Nepal trek and chap i spoke to was very helpul and offered sensible advice, bought on their recomendation and bag was overnighted to me. Delighted with end result - Vango Ultralite 600 - at a very good price too.
Went into store and spoke with memeber of staff agreed to price match the tent we would like when i phoned to buy it they couldn't find the price match and i had to pay full price for the product :-( Not very happy about this
Great service, unbeatably low price on top brand products and fantastic communication texting you with an hour time slot for delivery!!!! Such such brilliant service.
I ordered the Vango banshee 200 after reading a lot of reviews about 1 person tents.
I went for quality but also for a reasonable price. Unpacking the tent...all there.
When the tent arrived it was a rainy day and I set up my tent immediatly in my garden, pouring rain the whole afternoon and when I came home the tent was super dry....good.
I decided to sleep that same night to see for possible flaws. I live in a very moist area and in the morning there was some condensation under the main fly but nothing dripped down on the inner which is normal. Sleepingbag was dry.
I slept like a baby, enough space even for my backpack. Tonight , they say the temperatures are gona drop seriously , so... here we go again...no surprises for me when taking my banshee into the wild.
So far very happy, thanks Springfield for the correct service.
We have recently taken up camping and so have embarked upon the purchase of the essential camping needs. We purchased A Vango Airbed system tent from a local retailer. We then wanted additional accessories to compliment the tent but the local retailer did not stock the items we wanted. I then sought further shopping online when I became aware of of Springfield Camping. Despite being based several hundred miles away up north of the country we contacted Springfield though their website and found that all the additional equipment was not only readily available but was also supplied at very competitive prices. The equipment arrived without a delivery charge the next working day. We are very satisfied with the Springfield service and would highly recommend them to all other campers.
Really pleased to find it at such a good price. Paying was easy and item arrived when promised. I was also kept up to date as to when it had been dispached and told of delivery just 20 min after delivey. Really impressed! Will definately be using this company again!
Springfield Camping... excellent website, choice, price, service and delivery.
Cant fault this store on any level... told me what I needed to know at first contact, easy website to navigate, good range and knowledge of products and importantly friendly interface.
I loved my Item too NorthFace Arctic Parker, great item, great price and next day delivery.
Will purchase from Springfield again.Thank you very much indeed!
Site a pleasure to trawl through, competitive prices, easy ordering and just as easy payment, plus email confirmation every step of the way. What more could anyone want? Will certainly buy here again, well done team!
Was looking for some ski wear and didn't want to pay too much money. Fortunately for me, these guys had the ski wear from the previous season. Like I really care that I'm getting ski trousers from the 2012 season instead of the 2013 season!!! Even though I was going for the much cheaper version, the staff were super helpful, very kind in ordering the right color for me, and then mailing it over asap. Overall, great service. Will definitely use these guys again.
I knew which jacket I wanted to buy and when searching online, Springfield Camping came up most competitively priced (whilst reliable). Ordering and payment were straight forward, the provided information clear and I was informed per text message exactly when they'd deliver it to my door.
Decent choice of stock, easy ordering process and delivered precisely on time....more importantly, really good value/prices...
As a regular internet shopper, you pretty soon come to expect good service; You know and bookmark those companies who A. Deliver the stuff you ordered almost before you click the 'confirm order' button, and B. Avoid the companies who don't, and who certainly don't communicate if there is a problem; or let you purchase on the basis of their on-screen stock levels, and then let you know that they don't actually have the item you've just paid for.......
Happily, Springfield Camping is on my A list.
I can not fault the service, the price was great and the tracked delivery was fantastic it arrived in a time slot without a hitch. The tent itself is great, however we need to have it up in bad weather to give it a good test.
Yes very good order was placed at 12.30am...goods arrived at 10am next day....spot on
Marvellous - the tent I ordered was delivered the next day with the option of letting a neighbour take delivery (by texting one number - very easy) and I was informed at every step of delivery. Tremendous service - I'm very impressed!
Excellent level of service which justly deserves commendation. There's lots of other companies out there who need to "up their game" to achieve the level of service Springfield Camping provides. So well done from a very satisfied customer.
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