Sputnik reviews

Sputnik reviews

Excellent
9.6
from 0 - 10
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223 Trustpilot review(s)
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Reviews

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Review by confirmed purchaser

Beyond expectations

Delivered product on time with the additions of a fun company.
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Review by confirmed purchaser

Absolutely fine!

Everything came nicely packaged and fast. (Next day courier service with UPS)
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Review by confirmed purchaser

Great service and product range

Really pleased with price and delivery time - thanks.
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Review by confirmed purchaser

Great shopping experience

FIrst time I've purchased anything from Sputnik but I was very pleased with the price I paid and how quickly item was despatched. Website also easy to use.
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Review by confirmed purchaser

great gear great price

Thanks for some great bindings
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Review by confirmed purchaser

Amazing service!

The payment was straight forward and quick, same as the delivery! Speedy delivery also with free stickers and haribos!! Although the box was slightly battered however I believe this was due to the delivery service - an overall amazing service, definitely recommend!
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Review by confirmed purchaser

Very fast

Very fast delivery. Highly recommend.
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Review by confirmed purchaser

Best snowboarding store I have ever come across

I bought online this time but have also visited the store on a number of occasions. The person in charge is extremely knowledgable and doesn't sell to you what is most expensive. He asked me about my riding style etc. And then recommended which was best for me. I have bought all my snowboarding gear from here and I have recommended it to all my friends who have also said the same thing. Excellent service and will only use this store even though it is 30 miles away from me. Cheers
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Review by confirmed purchaser

Excellent service, quick delivery

I was struggling to find a snowboard pant above a size 14. One of the few shops that stocked a women's xl bonfire pant (size 16)!
The delivery was quick. I would buy from this store again.
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Review by confirmed purchaser

Yes very good was looking for these toggers all over the place.

All good order came very quick. Great website!
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Review by confirmed purchaser

Great snowboard, good price & quick delivery- what more could you ask for?

I bought the Nikita snowboard- was the exact type I was looking for, but struggling to find :-)
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Review by confirmed purchaser

The customer comes first all the way

I placed the order and realised I had not changed delivery address, I then rang Sputnik to redirect the delivery to the correct address. A few days later the shoes arrived at the wrong delivery address, I rang Sputnik to point this out and they just said for me to resend the item to the correct address and they would refund the delivery cost. I was refunded as soon as I had sent them a copy of the delivery receipt. Very efficient, organised and polite. A good company to do business with again in the future!
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Review by confirmed purchaser

Stock was display model, not perfectly new condition

Helmet ordered was clearly a shop display item, had some marks on the outside and box was damaged. Was expecting better but didn't have time to return it and get a replacement before the trip. Might use again, but as it was the same price as a walking into Ellis Brigham (but they didn't have the colour I needed) I doubt I will.
Bartletts Wycombe Limited

Reply from Bartletts Wycombe Limited

Hi Nigel
Many thanks for your feedback. Im sorry to hear you were not happy with the condition of your helmet. Unfortunately the boxes are in the stock room and get knocked about from time to time, hopefully the box should protect the product inside.

Im afraid it was a display model sent out, as this was the last product we had in the correct size and colour. As you can appreciate they are tried on by customers and handled by staff in store.

As a good will gesture i will credit your online E-Wallet by £10 and refund your order by 10%. Any other issues please let me know.

Many thanks and I apologise for any inconvenience caused.

Rich Wilder
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Review by confirmed purchaser

super content delivery and the time

Thank you for taking well into account my first request for cancellation
i have received my package in just seven day (FRANCE)
Thank again
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Review by confirmed purchaser

Effective, fast and available shop. The wish to satisfy the customer.

Effective, fast and available shop. The wish to satisfy the customer.
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Review by confirmed purchaser

Good service & quick shipping, I totally recommend!

Good service & quick shipping, I totally recommend!
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Review by confirmed purchaser

Delivered before time and as described

The delivery was really swift and opened the package and it was as described in perfect order. Plus I got to eat some haribo star mix that were kindly put in the parcel.
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Review by confirmed purchaser

You the shit!!!

Luke was very helpful. Billy's message was touching!!! Just love you guys!! Give Indy a big kiss and cuddle from me!! X

Bartletts Wycombe Limited Details

About this company

Visit Sputnik

Contact information

Call us on: 01628 478660
We live here: 49a West Street
SL7 2LS Marlow
United Kingdom

Category

Sputnik is ranked 8 out of 20 in the category

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