just moved flats nd changed straight away to a dual fuel 1 yr fixed plan (prob should of gone for the 2yr fixed plan) . The flat i moved from had an electricity meter key with Npower nd the cost was horrendous, so i switched to SSE, kept the key meter but coz of new laws UK based Co must charge same per unit on pre payed meters as they do for there quarterly bills, so my bill was like 1/3 plus cheaper.
Bad point - getting through to there service center (thank goodness its a free No) it takes at least 10-15 mins, but nice and helpful staff, u just have to wait an age to talk to someone.
Setting up a direct debit will save u £45 per acct, so £90 for my dual fuel, cheap D/Debit rates esp in winter coz they bank on u paying for ur winter usage during the summer, which seems fair enough to me.
Will continue to use SSE until i find another recognized and known energy Co that can beat SSE's prices, but im not looking as ATM im a happy customer.
they may be cheap but when they whack you with an humongous bill out of the blue, they insist that you pay according to THEIR terms (even though they could be considered liable for the mess up with the bills for the last year and a half) turns out that they have been taking meter readings, and even though they had the correct readings for over a year, they only just calculated the correct reading and hammered me with a surprise overinflated bill without any warning. They regularly threaten me with court (even though i have paid 80% of the outstanding amount within a few weeks.) as soon as ive cleared my debt im off.
they are bullying thugs who seem only interested in inflicting as much pain as possible upon their customers as possible, whilst making them pay for the privilege. They choose to ignore their own shortcomings and mistakes and instead focus upon squashing their customers under debt until they cannot breathe.
Decent prices and excellent customer service. They do not force increases in monthly direct debit payments like BT/BG who know require a balance to be basically £0 per quarter. Decent service come and join SSE - they are not too bad for a utility company.
Although all utility/banks are rob - dogs looking to squeeze until you bleed. Come the revolution!!!!!!!