Arrogant, rude and - believe it or not - childish. If you order from this company you better hope that everything goes to plan, because they are in no way at all concerned about customer satisfaction. I will never deal with them again, basically because they are - yes - extremely arrogant and selfrighteous when dealing with the customers that are the reason they exist.
SS Healthfoods greatest company ever, superb unbeatable prices, next day delivery. I have been using then for over a year and they have never let me down. The courier might not deliver on time but that's not their fault as i get my automated tracking as soon as my order is accepted and dispatched. Thank you.
I added SS as a friend on Facebook a few weeks ago because all the boys down the gym buy from them. They were offering a special deal on MetRx advertised on FB. I bought some over the phone and it was delivered the next day.
I've orderen in here 4 times now. Their product are very well tasting and have nice effect! Got my products 4 days after ordering. Once they send a wrong product by mistake, but i sended a email and they exchanged without debate. So 4/5 from here.
You'll find their service to be fast and efficient, until there is a discrepancy with your order, or you feel they have made a mistake. The way I was spoken to in email correspondence by the people of this company was simply disgraceful. They have the worst attitude towards customer service I have ever experienced! Avoid!
I was looking to source a number of bearing barbells for trainees that wanted an affordable barbell for olympic movements. I received very honest and knowledgeable information from the seller. He even recommended getting a more expensive bar for somewhere else - one specially designed for olympic weightlifting- because their line of bars are more oriented towards the movements of powerlifting! Very good service.
The fact that delivery is always 5.99, or free if you spend 100 pounds, the 5.99 ruins any saving (sshealthfoods IS almost always cheaper than anywhere else, often decent savings) but many other supplements companies give free shipping on all orders, and no others ive used have had 5.99 as the cheapest option. If you are spending over 100 quid, unbeatable, smaller orders should be taken elsewhere
I have nothing to say except these guys are great! All arrived as expected plus a bunch of free samples at the lowest prices I can find. Keep the good job going! I will definitely use them again and recommend them to all of you.
They may have cheap prices, but their customer service is the worst I have ever experienced. They are rude beyond belief and will not admit to mistakes they have clearly made. They got my order wrong, yet would not take any kind of responsibility for it. The reviews below can not be trusted. SS Health foods sent an email to their customers asking them to leave positive feedback on here and upmystreet.com. This wouldn't be needed if they paid more attention to their customers. Avoid this company like the plague.
Brilliant company - never had any problems in 3yrs of ordering from these guys. Nothing is too much trouble, delivery is fantastic and I love the special offers section on the website! Don't believe the bad feedback - if, as suspected the bad feedback is solicited by a rival company, it can only be sour grapes. It's difficult to see where SS could be bettered - they come highly recommended by myself and the vast, vast majority of other people who left reviews.
Superb company, I have order numerous amount of times and have always received an A-CLASS service. Prices are always very competitive, especially with regular special offer deals. I would certainly recommend signing up to the news letter to keep up to date with new deals etc, it's saved me a fortune! Great list of products, fantastic services, I have no doubt in recommending SS HEALTH FOODS. thanks guys :o)
I have been using this site for past 2 yrs!! n their prices and delivery is the best!! if u ask them for a free sample, which i did last time.. i got loads... so yea.. people who leave negative comments must be with the lowest IQ!!! Yasir Ali from london
Bought a few bits over the years from sshealthfoods their offers are unbeatable and always deliver quickly, I have never needed to contact customer service so I can't comment on that but that speaks volumes in itself!