The replacement alternator I ordered online for my BMW arrived on my doorstep here in regional Australia in exactly 3 business days as promised. To put that into perspective, my local BMW dealer quoted a minimum 2 week wait and possible 6-8 week turnaround time from Germany for the same part. What's more, The Startermotor & Alternator Company Ltd were over A$600 cheaper (even after shipping)! I will definitely be shopping with them again. Thanks guys!
The starter motor & alternator company are excellent. Very helpful staff that help every step of the way. I have purchased many times from them and have been very happy every time. Cheapest prices i have found too which helps. I didnt know which starter motor i required for a particular fork lift, the guys at starter motor and alternator looked at the pictures i sent and identified the part for me.
Next day delivery too which helps.
Highly recommend this company to anyone
First used this company 2 years ago when my alternator went on my beloved Volvo V40. Did all ordering on-line and item was delivered within 24 hours. Had to use again yesterday due to RAC fitting some rubbish cheap alternator 19k miles ago to my recently brought Volvo S40. This time was a little confused as the S40 takes either 120 or 150 alternator so had to ring for advice. Could not fault the helpfulness and service from all involved. Alternator arrived again within 24 hours. Great service great price can not fault. Keep up the good work.
I phoned all my local part companies to find a starter motor for my Seat Leon FR and all were more expensive than here + they had a surcharge of between £20 & £60 to pay, that would be refunded when you took in your faulty starter. Meaning 2 trips to the part store.
Being a DIY motorist, when the item arrived and had 10 teeth when my original had 11, I was a little concerned so contacted the Starter motor co by phone and was told the parts differed depending on the manufacturer but were interchangeable. So feeling confident I fitted the part, which worked a treat. My car was better than ever and back on the road within 24 hours of ordering the part. How's that for fantastic service! They even send a text giving a delivery time slot of 1 hour, which was accurate.
I will be recommending the company to anyone that will listen.
Many thanks for your great service. Regards, Mark.
Oooops, alternator found to be at fault. How much is that going to cost me? Search internet and find 'The Startermotor & Alternator Company Ltd', reasonable price and next day delivery :) Ordered and true to their word it arrives next day fitted within an hour and away we go.
Cheers chaps for a brilliant service as well as a top quality product. If only more companies could be like you. Definitely recommend to all I know.
I ordered a starter motor for my E46 M3 in December 2012, unfortunately it developed an issue in April 2013 but these guys offered a full refund and provided me with another uprated alternator the very next day.
All in all I can highly recommend and I would not hesitate to use them again.
Ordered a alternator for my Toyota yaris as the price was the best i had found,it was delivered by lunch time the next day...
Friend of mine fitted the part for me with no problems car running great again.
Would recommend this company to all :)
Thanks guys keep up the good work.
My Nissan Primera broke down last Tuesday after my alternator had packed in but I foolishly risked the drive home with a dying battery......failed. The AA recovered me home but by Wednesday afternoon (within 24 hrs) my car was back on the road primarily because of this fantastic company:
1. A Google search found them easily near the top spot and by far the cheapest price for a pattern replacement alternator. It was easy to search for and pay securely for my alternator on their user friendly website.
2. On request they prioritised my delivery on a 'By12' service which meant I received it before 12pm the following day, absolutely free of charge. Despite a despatch from Devon to Lincoln, it actually arrived before 10am. The Item was perfectly packaged and in a brand new condition.
3. I queried the item by phone as it looked slightly different from the Nissan original but their customer services support was brilliant and the guy knew what he was talking about. The item was fitted by a local garage with no complications.
If more companies operated in this manner we would not be staring down the barrell of another long recession.
i ordered an alternator for my digger on a tuesday pm and was delivered to me in france by the friday am, wonderful service and very helpful staff on the phone. 100% in every way, and have recommended you to others. and i will be using your company again in the future.
I came across the Motor Company through a Google search and they found a Alternator for my ageing Toyota 3ltr Surf and delivered within 3days great service keep it up chaps I will certainly recommend you to all my 4x4 pals. once again thanks for your help
I struggled to find a starter motor for my Opel Astra GTC Cdti in South Africa, nobody seemed to have stock.
I came across the Starter Motor Company via Web search for the part number, and contacted them.
They were nothing but helpful, and I managed to import from the UK for a third of the price it cost to get it through the dealer in SA.
Delivery was quick and painless.
an all around good experience
Much appreciated, would recommend this company any day!
Cape Town, South Africa
In my quest for a starter motor I came across this company by accident. Being a pure novice in the game of 'Hunt the Part Number' I ended up making at least three phone calls. At all times the staff were friendly, understanding, and helpful. They could teach many large companies a thing or two about customer relations. Give them all a Gold Star!
Simon Holtom, Baldock, Herts. firstname.lastname@example.org
Absolutely fantastic from start to finish. Google searched pajero alternator and you where the first and definitely the best. After spending a fortune replacing the regulator & rectifier every couple of years on my old one i am so happy with my new alternator *****
Needed an alternator for my Chrysler Voyager and already knew there were a few different examples. I telephoned the starter motor team to check correct fitment and then ordered online. Very helpful customer service, ordered the item late Thursday afternoon and received it before 9.00 Friday morning! Amazing delivery service and just what I needed with the car off the road. Well done to them and a big thanks from me.
Oh, and the important bit! It was the right part, all ancillaries included and its working fine.
The Alternator was the best price I could find on the net. Delivered the next day. Sadly seemed to have a fault, but replacement sent out immediately. Replacement showed same symptom, seems it's not compatible with the VW engine in my Mitsubishi Grandis. No problem though, company refunded the purchase and collected the unwanted units. A real shame! First rate customer service though. Highly recommended.
Speed of service impressive. I had ordered the same alternator from a different company but my fan belt did not fit it and surprisingly I was told it should no other explanation! The Startermotor Company's model fitted perfectly, nice to know that there are people who still can deliver service, and at a better price, well done
I inadvertently ordered the wrong alternator for my FTO, it arrived within 24 hours, made a call and had the correct one delivered and wrong one collected 'again' within 24 hours, all postage was free of charge.
I have given my local garage the contact details, (they were very impressed).
I ordered an alternator from The Starter Motor and Alternator Company, it was dispatched within an hour and arrived 2 days later, exactly as they said. Unfortunately it was faulty but a single email had them responding quickly and helpfully, a replacement was sent immediately and the faulty one collected without any additional cost to me, and without any argument from them. Sometimes mistakes happen and a piece of equipment is faulty but its how a company deals with problems that makes them stand out from the rest.My issue was dealt with very quickly, professionally, and with courtesy.
I'm happy to recommend them to everyone and would use them again myself if needed.
Ordered an alternator for my Citroen C3, 3 days later it arrived, at my home. And home in this case is Denmark, very good price, everything perfect, i can only recommend the company. Though the freight rate, was a bit expensive. Other UK companies ship to Denmark, at about the half price. But never the less, it´s still good prices, in total.
Replacement starter for BMW 330d, £125.00 inclusive of VAT and delivery to Shetland Isles, fantastic, cheapest by miles, excellent communications and speedy delivery, would highly recommend to anyone!
Service was friedly and helpful, the communication and speed of delivery was excellent, indeed they phoned to confirm that i had ordered the correct startermotor as there were two similar ones, i had in fact ordered the incorrect one and they gave me a courtosy call which then meant that thanks to them i had the correct one sent out!
All in all an excellent sernce, great focus on the customers and as i said brilliant customer service and communication! Thank you, i was back on the road very swiftly thanks to them.
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