Couldn't ask for better service than provided by this company and what a saving on the price of Anchor threads.
The items arrived promptly and all were just what I wanted, my only disappointment was that one of the items was marked to follow later but I was given no indication via the website that it was not in stock., however, I would use them again as they were the cheapest for the product I purchased and delivered promptly.
I had bought a crochet pattern to attempt to make a cross-over cardigan for each of my 2 young grand-daughters but had struggled to find the recommended cotton thread locally - colours were limited and the cost was higher. Once the colours were chosen and ordered delivery was swift and efficient. My only slip up was not doubling checking that I had changed/updated one of the quantities to 4 from 1 and so ended up having to place a 2nd order which was frustrating and added to the cost. Hey ho still a better option than a local shop.
I use a lot of thread for cross stitch and stitcher.co.uk are the best value around. My orders are always promptly dispatched and beautifully packed. I like the choice of products, in fact, I have noticed some unusual items that I could not get anywhere else! I recommend this company to any serious stitcher.
The website made the ordering process easy. Once my order had been placed, I received very efficient updates on it's progress, and the delivery was very speedy. I am very impressed indeed with my first experience of using this company. I also like the fact that customers are able to use paypal as a payment option.
I found I was missing a colour of thread for my Crossstitch, ordered late evening from Stitcher, and the thread was with me within 2 working days. Very impressed, as with the original order I placed. I have recommended Stitcher to a colleague and they too have bee very impressed with the speed and efficiency of service.
rang Elbesee up to find out where I could buy an ES natural light 40w golf ball bulb from to go with their lamp as all avenues, shops and online companies we knew of had been exhausted - they put me in touch with www.sticher.co.uk . I went to the site, popped in the bulb reference in BGES40 and paid using paypal-there are many other options to pay but for safety I used paypal .
The next morning in the post I received my bulb. Carry on stitching as normal fantastic service, good price I will be back thank you
I looked in the catalog I received with a stitching magazine, and decided to check the website. The website was easy to navigate, it was easy to find what I wanted, a great range was offered at fantastic prices. The items arrived the following day, neatly packaged. All sets included clear instructions, everything required to make the items ordered and it was all very good value. I am planning on returning to www.stitcher.co.uk for a few Christmas presents for my children as they loved the items I ordered for them. I order most things online, and I must say Stitcher is without a doubt the best service I have been provided with.
I am so pleased, ordered my threads, as i had run out a a certain colour, so decided to order the colour i wanted and a few more than i was running out of, placed my order at about dinnertime and received them the next morning, you cannot get better than that. Great service. Just about to order some more threads.
i think your service is brill and i shall be purchasing from you all the time when i need any thing to do with crafts i have no need to go any where else,and you got my things to me next day. FANTASTIC YOUR SERVICE IS BRILLIANT.
This item was remarkably easy to order on-line and was delivered within a few days of ordering. I was kept informed of the progress of the order at all stages. I cannot comment on the contents of the order except that it was as ordered ,as it was required as a gift.
I searched the internet to buy skeins of silk for my cross stitch project. I found it easy and straight forward ordering silks here and intend to use this site again when needed.
The delivery was really fast, and good communication. Excellent customer service.
I'm a first time customer from the Netherlands. I had been looking for a way to store all my cross stitch threads, and found a product that i thought would be suitable on this website. They're very informative about the delivery process, much more so then other british stores. Unfortunately the package didn't arrive in the delivery time frame that was stated. Rather disappointing since there is no track and trace on international orders either so you're just left sitting there waiting every day for the postman to arrive, hoping that he'll finally bring you your package and that it hasn't gotten lost. Today he finally did bring me a box that looked rather battered and dented in places. The product wasn't damaged thankfully. But it will probably go in the bin straight away. The plastic is extremely flimsy, so the trays won't stack properly. And the box (if you can call it that) is made out of rather sharp plastic and won't stay open properly, causing you to hurt yourself trying to get anyting in or out of it. All in all not a good product, i'd stop selling it if i were you, cause that is not quality. So not a great first experience with this shop.
REPLY TO REPLY FROM STITCHER.CO.UK:
Thank you for your reply Stitcher. I can confirm that the product description has been changed. It's alot clearer now, so very pleased that you did something with that feedback. Also a very nice gesture to offer me a refund on my postage charges. I have already been in contact and received my refund. It's nice to see a customer service that actually reads feedback and takes it on board! So i'm gonna add an extra star to my review, for the very pleasant and generous after service.
I had never been on this website before and was really impressed. I was spoilt for choice and took aged trying to decide on one and not 25!
It is really worth a visit, my kit arrived in a couple of days.
The service was extremely quick, and I mean QUICK, my goods came the next day, couldn't quite believe it. They were beautifully packed and protected as well, so arrived in great condition. I wouldn't hesitate to recommend the company.
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