Stoneacre Motor Group reviews

Stoneacre Motor Group reviews

Excellent
9.4
from 0 - 10
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Review by confirmed purchaser

Amazingly helpful

The salesman Pasky was very helpful, they didn't have the car we wanted on the forecourt, but when we told him what we wanted he knew he had it out the back waiting to go on the forecourt. The whole process was very smooth, quick and very easy.
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Review by confirmed purchaser

WOW GREAT DEAL

Really helpful and friendly. Found the best deal for me within my budget and also lots of follow up conversations to make sure I'm completely satisfied
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Review by confirmed purchaser

Excellent serice by Anita

Anita came to my house to advise me on adaptations and type of car suitable for my needs. Throughout she was totally efficient and professional and the transaction went through very smoothly. I encountered no problems at all. I am very happy with the car.
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Review by confirmed purchaser

the customer is certainly the focus,the whole team cooprate to make the experience of visiting Stoneacre a good one

I know before we leave home to attend for services or whatever that the team will be waiting and expecting us. The technicians always are ready to start and we are delayed by the minimum time possib le. We are always kept informed on the progress of the work and the time expected for completion.
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Review by confirmed purchaser

excellent service friendly staff and very helpful

Very helpful staff at the Rochdale branch the sales team were really informative and dealt with all my enquiries promptly and the aftercare is second to none reminders of services etc no complaints whatsoever
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BRILLIANT - STONEACRE SERVICE CENTRE - BLACKBURN

Had my car serviced, quick, full report received to which I had a repair done, again the service was quick. The car was ready when they said it would be - both times. The staff were friendly, and professional. Before having the repairs done Lisa did some enquiring for me and telephoned me as promised. Excellent service. Thank You. Carol
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Review by confirmed purchaser

helpfuly and friendly

Did not follows you around as you looked, was helpful and easy to talk to. Told you hat you needed to know and check you unstand every thing'
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Review by confirmed purchaser

``YOU HAD IT`..... `I WANTED IT`......`YOU DELVERED`..... `I GOT IT`.....

There are (5) seats in my new Fiat 500L for FIVE STARS *****
could not fault a very efficient service by `Stoneacre`
THANK YOU! and WELL DONE... I will be back for more......
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Review by confirmed purchaser

Stoneacre (Wallasey) really is the ONE!

I have been treated with friendly courtesy and efficiency on every occasion in the past four years that I have had business with the Wallasey Branch of Stoneacre. The services have been carried out promptly and any information immediately forthcoming. I will continue to use this branch for all future services/MOT's.
The customer car park could be bigger!
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Excellent customer service

This is the second time I have purchased a new car from stoneacre and yet again I have been more than amazed with the service I have received not only while in the buying process but the follow up service after the deal is done!!! Stef and his team go above and beyond to ensure everything is 100% to your satisfaction. I would recommend buying from them to anyone!
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Review by confirmed purchaser

Service, service, service.

Fantastic customer service - nothing is too much trouble.
Quality work at bargain prices.
I wouldn't take my vehicles anywhere else now.
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Review by confirmed purchaser

care is key

Due to circumstances beyond anyone's control my visit to the service centre was delayed, although I made it within the time parameters. I was greeted with an efficient welcoming courtesy, there was plenty of tea too! Everything was explained clearly and concisely, the atmosphere in the branch was of a quiet businesslike camaraderie, the staff did acknowledge customers irrespective of position or involvement - that goes a long way. When I got the follow up call I was impressed with the level of service. I felt very much an individual that the person I spoke with was not just going through the motions that my views and experiences were important. My overall customer service experience was excellent. Thank you.
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Review by confirmed purchaser

Car buying made easy

Easiest purchase I have ever made. Chose the car I wanted and them sat back and let everyone else sort out the details. I didn't realise how simple it was to buy a car. Everyone made me feel very welcome and at ease and all steps of the purchase was explained in detail. I would certainly deal with stone acre again.
Many thanks
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Review by confirmed purchaser

The best car buying experience ever

The car salesperson I had such a good experience with was Natalie from Stoneacre in York. She cared for what I actually wanted in a car, and made it her goal to make sure I got the best deal possible on the car when it came to number crunching. I would 100% recommend you choose her when looking for a car from Ford.
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Review by confirmed purchaser

Fabulous service,,,ui

I can't praise the motobility advisor enough,the woman derserves a raise, recently I changed my car from manual to automatic, and I was surprised at just how easy the car was to drive beautiful..when I made my choice,the advisor made sure the car was right for me, at least I wasn't sent off with something that wasn't suitable for me....it had to be ordered, evey step was tracked from the factory,AMAZING...technology is marvelous.......and so is sue who I dealt with, id reccomend her service advice to anyone......I'm a very happy customer
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Review by confirmed purchaser

Great customer care

Very happy with service .
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Review by confirmed purchaser

Good, smooth experience.

We went in to Stoneacre Harrogate and were immediately met by a friendly young salesman who listened to our requirements. He took us outside to look at the available second hand vehicles and when questioned was very knowledgeable on the vehicle's specs. He wasn't pushy and allowed us to make our own decision about which vehicle to purchase. His whole manner and approach made us feel very much at ease and he built up good rapport and was able to arrange a deal with which we were comfortable.

The salesman, Bradley Kitching, later told us that it was his first day as a fully qualified member of staff but this was not evident as he was very confident and knowledgeable. He is to be commended and made our experience most pleasant.
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Review by confirmed purchaser

Car Service - Not sure how this service could be improved...

From booking my service to collecting my car,the staff were very helpful, friendly and professional. Wll continue to use and recommend to all. MOT to be undertaken at the end of April, so see you soon!
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Review by confirmed purchaser

Clappy Happy Fiat

We are very clappy happy with Fiat
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Review by confirmed purchaser

friendly group

Recently my car was taken to stone acre for service and mot. Tho I didnt have alot to do with the people at the garage I must say everyone I spoke to on the phone before and after was very friendly and a pleasure to speak to. As I now pay foe my service and mot monthly and I have mot protection I feel great knowing I dont have anything to pull out next year

Stoneacre Details

About this company

Welcome to Stoneacre.co.uk. We have thousands of new cars and used cars in stock in our dealerships in Yorkshire, the North of England and North Wales

Visit Stoneacre Motor Group

Category

Stoneacre Motor Group is ranked 11 out of 51 in the category

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