I had great service from stoneacre at Wrexham first MOT and service £155 plus car cleaned inside and out and No how much is this going to cost me feeling.
Stoneacres invited us to the launch of the new 500L. They were there to answer all of the questions and queries in a warm, polite friendly manner. We never felt any obligation to buy and felt no pressure to do so. The whole range and different options for the 500L were carefully explained in detail whilst listening carefully to our demands of the car. Arranging a test drive and comparisons within he range was very easy.
Once we had ma up our minds the various offers and payment options were explained, again listening carefully to our needs and budget.
With our minds made up, we made the arrangements and within 24 hours we were driving the car of our dreams, knowing that it was everything that we had wanted.
After sales care was explained, including offers and easy to pay options which offered maintenance, service and insurance as a worry free set up.
After just completing our first week of ownership we know we made the right choice, right make, right model and right dealership! Stonacre offer friendly, no pressure service that is second to none, service as good as the car!
I was contacted by stoneacre re my annual service. Arrangements were made to collect my vehicle and return it later the same day. Everything worked like clockwork and everyone I spoke with both at service reception and the person(s) who collected and returned my vehicle were extremely polite, helpful and effiicent. My vehicle had in fact to be returned a second time due to a problem with the satnav, but this also was dealt with the same care and attention as previously. I was extremely pleased with the overall customer service.
I love my new ford fiesta! Its my new favourite car! I went for a basic model this time,no all singing and dancing extras, but have not been dissapointed as its a dream to drive! Fuel economy is great too! I havent had a ford for a while but will defo be purchasing again!! The staff at stoneacre thirsk were so helpful, Thanks stoneacre ford thirsk!
This review has been reported to customer service by the company for missing proof of purchase (only genuine customers can review a company).
Customer service is in the process of investigating this review.
Following this investigation, it will either be deleted or returned to Trustpilot.
See our review guidelines here.
My experience at your Wigan Garage was really good .Your representative had left your company but came back to deal with me because you didn't have anyone trained up to deal with mobility and he had dealt with me last time . Im sorry to learn he has left because he was a real asset to your company .I think other staff learned a lot from him .also the young lady on the desk where you book in faults or services was a great help also .regards
Called in to Stoneacre are local Kia dealers after looking around other dealerships at other makes and models of cars .the whole transaction was very relaxed & I never felt under pressure to do the deal unlike other company's I had visited.i was met by kris the car salesman who went through the Kia range and all the spec with me I road tested the Rio and I was amazed at how much of car you get for your money as standard plus 7 years warranty & zero road tax there was no quibble about trade in price and the deal was completed the very next day I'm pleased I took the time to visit Stoneacre i was well looked after by all the staff ¬hing was rushed.When its time to trade up again I wil have no hesitation about going back to my local Stoneacre
I got my car through Lincoln Volve as Ive had a couple of credit issues in the past!......Adele sorted my application overthe phone and made me an appointment with Jed Tribe for the following day.
Id already choosen a car which was at a different Stoneacre branch, but obviously viewed cars at the Lincoln site.
But as my heart was already set on the original car id choosen it was the car I got.
Jed personally collected my car and even offered to drop it directly to my door but I was going to be in Lincoln anyway so I collected it myself.
Already recommended Stone acre to a family member who will be contacting Jed Next month.
My wife and I visited the Doncaster Showroom to look for a new small car. From the outset we were made to feel very welcome and the team, especially Jamie in Sales, took on board all our requirements and bent over backwards to help us, his tea making skills were pretty good aswell!!. When discussing the types of car we were looking for we were given a number of choices including different vehicles and different options for payment. There was no pressure selling involved which we really appreciated and when it got to making decisions about purchasing a vehicle we were given time on our to discuss things. We are now the proud owners of a nice yellow Fiat 500 which is absolutley bonkers and great fun to drive. If looking for a newer vehcile we would recommend the team at Doncaster
My car was booked in for a routine service and a problem with the turbo was found. They weren't happy for me to leave with the car in this state as they felt it was unsafe so they provided me with a car while the problem was sorted. I was kept informed throughout and my car was ready the next day. The customer service at Peterborough Stoneacre is fantastic and i would recommend them to anyone.
We were met on the forecourt by Mark who was friendly, answered all our questions, gave us lots of choice which along with a delightful personality made the experience most enjoyable. The test drive was comprehensive which all added up to a final agreement of choice of car.
We were impressed with the hospitality shown and the financial business was conducted by another Mark who was extremely professional and efficient and the finance etc. was concluded smoothly.
Since our purchase we have been impressed with the after sales attention and we have signed up with the excellent Service Agreement.
And by the way we love the car.
I was very impressed by the service offered by Stoneacre Wrexham - could not fault any aspect of the personal interactions that I had with the sales team. There was a little bit of a wait whilst paperwork was being finalised but this did not detract from the overall experience.
Recently purchased a Fiat Bravo and was instantly made comfortable. Offered to test drive without an employee which took away the pressure and allowed for a comfortable drive. Decided to buy the car and came to a mutually beneficial deal. Car then fully serviced and MOT'd for free. Couldn't be happier!
I couldn't fault the service provided by Stoneacre. My car was booked in for its first mot and a service. I used the collection and delivery option, for anyone who has not used this option, give it a try, it takes away any hassle.
Later in the day I received a phone call to tell me when my car would be delivered back to my house. The whole experience was faultless.
I cannot recommend Stoneacre Middlesbrough enough, the team are friendly not pushy and understand the needs and wants of each customer, he is fantastic alongside the sales team who gave detailed information in regards to the car, part ex and the finance options and amounts.
I didn't feel pressured or rushed, test drove the car and my comments were listened to and advice in regards to the drive, economy and extras was great
The customer service is fantastic and aftercare options are great for all types of drivers
Finance was dealt with quickly and easily and no waiting around
I couldn't be happier with the new car, service I received and the car finance.
We were very happy with the service we received, the staff couldn't do enough for you. All our questions were answered immediately with the information we wanted to know, we dealt with sue Holden and I've never met a nicer woman, would definitely recommend.
A VERY PLEASANT TIME WAS SPENT BUYING A CAR FROM A GARAGE THAT YOU CAN TRUST TO DO EXACTLY WHAT IT SAYS ON THE CAN.. WOULD ADVISE ANYONE TO USE THE SHOWROOM/GARAGE TO PURCHASE A CAR OR HAVE CARS SERVICED.
Brilliant service when changing vehicle ,always very curitious and polite. Only problem is when trying to get a small problem sorted it take too many phonecalls and they keep saying they. Will ring you back and don't .
I had an a very good exerience in the showroom when buying my new car Neil Wright was first class his help on the technical bits was great as usual and Craig was also a big help from a financial point of view . I would have no problem going back to Stonacre in the future. Well done and thank you
Ray and Charlene at Wigan Stoneacre were supportive from the first email enquiry to completing a small job on my 107.
I felt nothing was too much trouble.
As a older customer it is very pleasing to have a high level of consideration and having experienced many garages service over many years it is in my opinion the best and deserves a 5 star rating,I hope I can look forward to this for many years.
WELL I WENT TO STONEACRES IN DONCASTER TO HAVE MY CAR SERVICED FOR THE 1ST TIME,THEY WERE SO FRIENDLY,ITS LIKE WE WERE PART OF THE STONEACRE FAMILY!!! EVERY SO OFTEN,A CHAP CALLED JAMIE CAME PASSED AND CHECKED WE WERE OK,CUPS OF TEA,COFFEE OR CHOCOLATE WERE AVAILABLE AND HE SOMETIMES STOPPED FOR A COUPLE OF MINUTES TO CHAT! WE WERE LOOKED AFTER AND WERE ABLE TO SIT COMFORTABLE ON THE SETTEES AND WATCHED TV.THANX STONEACRE!!
Worth a visit, plenty of cars and warm and friendly.
marcel made me feel so welcome and at ease,i have used stoneacre for service,s on my old focus,in the past.and i was very pleased with customer care,thats why i came for my new car.marcel explained everything in simple and easy to understand terms,very much a gentleman.in fact all the staff were very curtious and friendly,and very helpful....FIRST CLASS
The service I received at Stoneacre Goole was second to none. I usually use larger dealerships nearer to home but was passing and dropped in just to look at a Ford Focus based upon motoring journalist reviews.
The staff were extremely friendly and the sales executive (Charley) who dealt with me was extremely enthusiastic about her products and gave me the chance to drive both the petrol and diesel options. I signed up to buy the same day!
I have been buying new cars for 30 years and have experienced all the backwards and forwards between salesmen and sales managers; I didn't get that here and I would definitely recommend this branch (and other small delaerships) in future.
The group in Harrogate, were so helpful to my Daughter when she was trying for finance on her new car.So helpful in fact that although we have a local Citreon dealer we went back to Harrogate to give them the Business.
To reply as a company, please log in to your business account.