Brilliant service when changing vehicle ,always very curitious and polite. Only problem is when trying to get a small problem sorted it take too many phonecalls and they keep saying they. Will ring you back and don't .
I had an a very good exerience in the showroom when buying my new car Neil Wright was first class his help on the technical bits was great as usual and Craig was also a big help from a financial point of view . I would have no problem going back to Stonacre in the future. Well done and thank you
Ray and Charlene at Wigan Stoneacre were supportive from the first email enquiry to completing a small job on my 107.
I felt nothing was too much trouble.
As a older customer it is very pleasing to have a high level of consideration and having experienced many garages service over many years it is in my opinion the best and deserves a 5 star rating,I hope I can look forward to this for many years.
WELL I WENT TO STONEACRES IN DONCASTER TO HAVE MY CAR SERVICED FOR THE 1ST TIME,THEY WERE SO FRIENDLY,ITS LIKE WE WERE PART OF THE STONEACRE FAMILY!!! EVERY SO OFTEN,A CHAP CALLED JAMIE CAME PASSED AND CHECKED WE WERE OK,CUPS OF TEA,COFFEE OR CHOCOLATE WERE AVAILABLE AND HE SOMETIMES STOPPED FOR A COUPLE OF MINUTES TO CHAT! WE WERE LOOKED AFTER AND WERE ABLE TO SIT COMFORTABLE ON THE SETTEES AND WATCHED TV.THANX STONEACRE!!
Worth a visit, plenty of cars and warm and friendly.
marcel made me feel so welcome and at ease,i have used stoneacre for service,s on my old focus,in the past.and i was very pleased with customer care,thats why i came for my new car.marcel explained everything in simple and easy to understand terms,very much a gentleman.in fact all the staff were very curtious and friendly,and very helpful....FIRST CLASS
The service I received at Stoneacre Goole was second to none. I usually use larger dealerships nearer to home but was passing and dropped in just to look at a Ford Focus based upon motoring journalist reviews.
The staff were extremely friendly and the sales executive (Charley) who dealt with me was extremely enthusiastic about her products and gave me the chance to drive both the petrol and diesel options. I signed up to buy the same day!
I have been buying new cars for 30 years and have experienced all the backwards and forwards between salesmen and sales managers; I didn't get that here and I would definitely recommend this branch (and other small delaerships) in future.
The group in Harrogate, were so helpful to my Daughter when she was trying for finance on her new car.So helpful in fact that although we have a local Citreon dealer we went back to Harrogate to give them the Business.
Ours was arm's-length transaction. I found a car on the Volvo website and we agreed a price against photos of my car sent to the garage. The whole transaction worked smoothly and the price seemed fair both to Stonebraker and to me.
When the time comes I will certainly consider using them again.
Wonderful team at stonacre Wirral. Made to feel very welcome from the moment we walked through the door. Ease of transaction. Kept up to date at all times. All team member had a 'no hassle' attitude- always happy to help or advise.
Absolutely brilliant service. Well informed and efficient sales team. After sales service is second to none, they bent over backwards to resolve any issues we had. The customer is definately king here.
walked in to reception to see a smileing face whogreeted me with a good morning ,all my detailes were there ,was given a nice place to sit and read with a coffee while car was serviced , at the end was told it was completed and would i like it washed ,which was a bonus , well done Stoneacre ,your sure of my custom for always.
Although we have not collected the car so cannot pass judgement on that, we can comment on the service received so far. From the initial enquiry through to the purchase, all staff were helpful, courteous, and and kindly towards our situation.
So special thanks go to Karen, Chris and Graham.
Most importantly in these very tight times, we were offered a deal which we felt could not be bettered, and we all need genuine value for money.
Our initial experience with this company means we shall recomend to friends and family, and it is highly likely we shall deal wjth them again.
A thoroughly professional outfit. Nothing too much trouble. If you can get Neil Wright do,he is such a gentleman. Explains all you want to know without being pushy. I have bought three cars from him without problems. He can be trusted to give true and fair advice.
Had my first years service at Stoneacre would certainly recommend them to family and friends , the customer service and the price of the service was outstanding
I have just taken delivery of a new EDITION PEUGEOT 208 5DOOR HATCHBACK the experience was less painful than a tooth removal made so easy by the extremely
knowledgable salesman.There was not one problem or question he was unable
to answer his experience of the vehicle workings and handover was a breeze.The same can be said of the finance dept,explaining all the paperwork involed also a
special for the Sales manager who sorted out a problem we had on the spot.
I cannot speak highly enough of the experience and would recommend this
company to all the people I know
When Idecided to replace my vehicle,I popped in to Stoneacre in Lincoln.My vehicle had just been serviced and tested.Whilst there Ilooked around the forecourt and saw two vehicles that interested me.I decided to test drive the Kia cee,d and was impressed.After talking with my wife we decided to change to the cee,d.We are very pleased with the car.Unfortunately there was only one key with the car and the operators handbook was missing.We were told not a lot could be done about the second key but the salesman James ordered me another handbook,which we await.We were treated very well as we always have been in all dealings with Stoneacre and would recommend them to alll family and friends.Many thanks to the team at Lincoln.
The lady on reception was excellent and professional, she took the time to walk me to find my car in the car park....a great personal touch that I think adds great value to the service. She was fantastic.
As I cannot write my brother in law is writing this for me.
My brother in law advised me to visit Stoneacre Middlesbrough after visiting a peugot dealer in Stockton, I am so glad he did as I ended up with a far better deal and everything was sorted out in 24 hours thanks to Anthony the salesman.
Keep up the good work
What more can I say, than from entering the firm to driving away in my new car the service was friendly, efficient and very professional, and I am very impressed, and will have no hesitation in returning in the future.
the service that i had was 1st class from walking through the doors to collecting the car the lady who delt with me was kind and new her stuff she wasnt too pushy to make you feel uncomfertable i was so pleased i shll be coming in this weekend with some flowers on sunday 10th march PM
I was looking for an upgrade and visited many car dealerships in the space of two weeks. Most dealers just want you to buy a car and leave, not making you feel welcome at all. Stone acre was my last stop for the day and I'm glad it was as I was tired of looking for the right car for me. The moment I stepped into the show room I was greeted by a smiling face. I gave the salesman a limit to what I could afford, he then directed me to a car which I instantly fell for. The service and help stone acre gave me on the day was excellent, and still they are happy to help with queries I have. I would recommend stone acre to anyone, as the service they give is phenomenal!! Well done stoneacre
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