Købte en iMac 27" fra deres hjemmeside. Da jeg modtog den så jeg at der sad et støvkort eller noget snavs på indersiden af skærmen. Jeg kontaktede Apple som sendte en ny iMac, lod mig have begge i et par dage så jeg kunne overføre data til den nye, og kom så og hentede den med snavset. Det hele uden gebyrer eller spørgsmål!
I receive an Apple TV as a gift. It died/stopped working shortly after the 90 day warranty expired. Apple refused to stand behind their product and wanted me to pay more than what the product was worth to get any help. Will never buy another apple product, ever again.
Have ordered a lot of items from Apple direct over the years and have never been let down by their delivery next day, or communication, they are probably as close to perfect as you can get from an online retailer.
Not a huge fan of apples walled garden, but their tablet is the best on the market and the iphone 4s is one of the better phones out as well. The Service from apple is pretty amazing, but then again with the prices they charge they can afford to be!
I own Apple everything... Lol. From iPhones to iPads (plural)... They have great tech support & if ever a problem arises they fix it ASAP... The only problem I have with Apple is THEY'RE GREEDY!!! They don't give discounts... Not even to loyal customers... And they make everything out of breakable glass so you can pay $150 to get a replacement if you break an out of warranty phone. It seems like they're smart enough to use unbreakable glass.
Have purchased several items from different Apple Stores in the UK and USA and have always found them to be very helpful and nothing is ever too much trouble. The staff always have plenty of time to help you with any questions or problems that you may have. Whether I was purchasing a Mac or a cover for my iphone I have always found the service I have received to be 1st class. Would highly recommend Apple and have definitely been converted from Windows.
I had a charge of £2.99 on my account and didn't know why. Without question Apple refunded the charge. Unfortunately, they closed my account at the same time but were quick to re-instate it. I have dealt with them both online and at the store and have never been disappointed in their service.
I bought my very first Apple product in 1985 and I got bit! I haven't touched any other computer product since. I have been a loyal faithful Mac user ever since. I tried a PC once and almost died (just joking)! But I love Macs and Apple products. The technology, the service, and the durability are out of this world. I had a Laser Printer that I bought in 1987 in graduate school that I finally had to get rid of only because you could no longer get the parts for it (toner, etc). That is how well made their products are! I now own a MacBook Pro, and 2 iMacs, a IPhone, and a iPad. I'll remain loyal and true to Apple forever! Finally I bought 15 shares of Apple Stock five years ago and I am certainly glad that I did.